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Greenway Kia West

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.2
3,491 Reviews
Welcome to Greenway Kia West – Where Value Meets Trust. At Greenway Kia West, we’re proud to serve the Orlando community and beyond with an unmatched car-buying experience. Whether you're looking for a brand-new Kia or a high-quality pre-owned vehicle, our goal is to make the process easy, transparent, and tailored to your needs. As part of the trusted Greenway Automotive Group, we bring you the strength of a national network with the personalized attention of a hometown dealership. Our team is passionate about helping you find the perfect car at the right price—and keeping it running like new with expert service and genuine Kia parts. We’re more than just a car dealership—we’re your partners in every step of your automotive journey. From financing solutions designed to fit your budget to a commitment to exceptional customer care, we’re here to exceed your expectations. Stop by today and experience the Greenway difference. Greenway Kia West—Driven to Serve You.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 3,491 reviews

June 29, 2024

Communication was unclear and we paid for a service that was not completed. We will not be returning More

by Sixx71981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Foster
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Jul 22, 2024 -

Greenway Kia West responded

I'm sorry to hear about your experience. We strive for clear communication and thorough service, so it's disappointing to know we fell short. I understand we've lost your future business, but I'd like to address your concerns directly, if you're willing. Please reach out if you'd like us to discuss this further. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

June 29, 2024

I am very satisfied with the service and the time provided for each service ! Thanks More

by HELENAHARARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anas Lazaar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marty
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Jul 01, 2024 -

Greenway Kia West responded

We are grateful to have earned your business, Helena. Thanks for taking the time to leave us a review! - The Greenway Kia West Team

June 28, 2024

Service performed as expected. Upon arrival ,the wait to see a service advisor was over 30 minutes due to not enough staff. More

by TYSIEG0520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Jul 22, 2024 -

Greenway Kia West responded

Thank you for your feedback. We're glad the service met your expectations at Greenway Kia West, but we apologize for the wait time and will work on improving our staffing to better serve you in the future.

June 28, 2024

Very good service and management. Attended me very well I was very impressed with the work flow. More

by MARGUISOFIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel, Alberto Ahumada
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Jun 30, 2024 -

Greenway Kia West responded

Thank you for stopping in at Greenway Kia West for service! We are glad that our team provided a five-star experience.

June 28, 2024

They worked their butts off to get me a great deal and ended up saving me money in the end. They also worked together as a team and it didn’t take 8 hours like most. This was done after I had left City KI More

by fabneva94
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego Barroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Castro Rodriguez
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Jun 30, 2024 -

Greenway Kia West responded

We're so glad to hear that our team at Greenway Kia West could get you a great deal and save you money! Enjoy your new 2024 Kia Seltos, and thanks for choosing us over City KIA. Safe travels!

June 26, 2024

My representative Mike Carey was great. He went above and beyond in helping me make sure I was able to trade in my car from a week ago with no problems and gave me an excellent deal. More

by Brendajrayford
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Carey
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Jun 26, 2024 -

Greenway Kia West responded

Brenda, we're delighted to hear that Mike provided exceptional service at Greenway Kia West. Thanks for sharing your positive experience!

June 25, 2024

My experience was quick and easy. Knew what I wanted and 2hours to complete transaction from time I walked in the door. More

by travis77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego Barroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Ahumada, Ciarra Lewis
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Jun 25, 2024 -

Greenway Kia West responded

We're delighted to hear that your experience at Greenway Kia West was quick and easy, Travis! Thanks for choosing us, and enjoy your new vehicle!

June 24, 2024

Great service purchased k5 Love it sales was great so was manager John Daniel's great car. More

by Isdutson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Barroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maher Mehjazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2024 -

Greenway Kia West responded

We are glad to hear that John and the Greenway Kia West team provided excellent service. Thanks for working with us, and enjoy the new ride!

June 24, 2024

When buying an used car from them be sure to get everything you want written down and included in the contract. More

by 2MZTE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Maher Mehjazi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 26, 2024 -

Greenway Kia West responded

Thank you for your feedback. We always recommend that all details and agreements are clearly documented in the contract to avoid any misunderstandings. If there's anything specific you'd like to discuss or need assistance with, please feel free to reach out. Thank you, Alberto Ahumada - General Manager - albertoahumada@greenwayauto.com

June 24, 2024

The customer service was amazing amazing amazing amazing amazing, awesome and wonderfully amazing. I appreciate the service I received More

by grahammalcom31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yuri Oughazzou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Rodriguez, Kirpal Jimenez
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Jun 24, 2024 -

Greenway Kia West responded

We're delighted to hear that you had such an amazing experience with our team at Greenway Kia West! Your kind words mean a lot to us. Thanks for sharing your feedback!

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