Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Greenway Kia West

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.2
3,510 Reviews
Discover the Greenway Kia West Difference – Orlando’s Trusted Kia Destination At Greenway Kia West, we’re committed to delivering a better way to buy and own a vehicle. Located in the heart of Orlando, our dealership proudly offers an exceptional lineup of new Kia models and quality pre-owned vehicles—backed by transparent pricing and a customer-first approach. As a proud member of the Greenway Automotive Group, we combine the buying power of a national network with the personalized service of a local dealership. Whether you’re shopping for a fuel-efficient commuter, a family-friendly SUV, or need trusted maintenance and repairs, our expert team is here to help every step of the way. From flexible financing options to certified Kia service and genuine parts, everything we do is designed to give you peace of mind and value long after you drive off the lot. Visit us today and see why more drivers across Orlando and Central Florida choose Greenway Kia West—where your journey starts with confidence.
Contact Dealership
View Awards

3407 West Colonial Dr

Orlando, FL

32808

Directions

By Type

Showing 3,510 reviews

May 23, 2024

My service advisor was amazing! Elizabeth communicated every step of the way and was informative. Than you! More

by CY_IMHERE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
May 24, 2024 -

Greenway Kia West responded

We're glad to hear Elizabeth provided excellent communication and service during your visit to Greenway Kia West. Thank you for the positive feedback!

May 23, 2024

The service advisor was not very attentive to me, brought the wrong car after the work was completed and wasn’t customer friendly. More

by Douglasbro
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Service advisor
Report | Print
May 24, 2024 -

Greenway Kia West responded

We apologize for any inconvenience caused during your visit. We strive to provide excellent customer service, and it's clear we fell short this time. Please reach out so we can address your concerns directly. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

May 23, 2024

Great service Julio was great keep me informed. Liz was great also friendly service and thank you also to service manager More

by Gloverk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio , Liz
Report | Print
May 24, 2024 -

Greenway Kia West responded

Thanks for the kind words! We're glad to hear Julio, Liz, and our service manager provided you with excellent service at Greenway Kia West. We appreciate your support!

May 23, 2024

Nada is disrespectful, unprofessional and should not be working in this role. I filled out an inquiry form online about a kia telluride. I put my information in and she called me. The call dropped as my se More

by Megan
Recommend Dealer
No
Employees Worked With
Nada Ammor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 24, 2024 -

Greenway Kia West responded

Megan, I'm truly sorry to hear about your experience. This behavior is not acceptable and does not reflect our standards of customer service. I'd like the opportunity to address this situation directly with you and ensure it doesn't happen again. Please reach out when you can. Thank you, Alberto Ahumada - General Manager - albertoahumada@greenwayauto.com

May 23, 2024

My experience at Greenway KIA was good customer service as we walked in they attended us very well and welcomed us at a timely matter… Thank you staff all was so nice… More

by ipmld14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jhonatan Salinas
Report | Print
May 24, 2024 -

Greenway Kia West responded

We're delighted to hear you had a positive experience with our team at Greenway Kia West! Thanks for the kind words and support. Enjoy your new ride!

May 22, 2024

Very nice people work in dealership my car was given to me at a time matter loved the experience will recommend More

by ag12261972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Gresham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Pinilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maher Mehjazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chrissie Paul, Ray Paz, Juan Castro Rodriguez, Michael Carey
Report | Print
May 23, 2024 -

Greenway Kia West responded

We're so glad to know you had a positive experience at Greenway Kia West! We appreciate your recommendation and are here for any future needs. Safe travels in your new car!

May 22, 2024

Julio was excellent, respectful and helpful with his service. He was pleasant to work with and would like him for all services More

by colettejohnsonthons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Agosto
Report | Print
May 22, 2024 -

Greenway Kia West responded

Colette, we're delighted to know that Julio provided excellent service during your visit at Greenway Kia West. We appreciate the positive feedback and look forward to assisting you with future services!

May 22, 2024

Staff was very helpful and attentive. I waited at the dealership for my car in the waiting room which was clean and quiet. More

by n.jenn84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Velazquez
Report | Print
May 22, 2024 -

Greenway Kia West responded

We're glad to know you found our team to be so helpful and our waiting room to be so comfortable. We thank you for sharing your experience with us and hope to see you again at Greenway Kia West!

May 22, 2024

I called to make an appointment to replace a recalled part and was told that the part was in stock and made an appointment…arrived at the appropriate time and was told that the part was not in stock and More

by GPKOHLER2
Recommend Dealer
No
Employees Worked With
Service department
Report | Print
May 23, 2024 -

Greenway Kia West responded

I'm really sorry to read about the mix-up with your appointment and the part availability. This is not how we want things to go for our customers, and I apologize for any inconvenience caused. We'd like a chance to make this right - please reach out so we can ensure you're taken care of properly moving forward. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com.

May 22, 2024

Awesome customer service, very knowledgeable and attentive to my questions. He was able to help get the car that best suited my family. More

by tiffytaffy2002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anas Lazaar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Ahumada, Jhonatan Salinas
Report | Print
May 23, 2024 -

Greenway Kia West responded

We're delighted to know you had such a positive experience at Greenway Kia West! Our team is always here to provide excellent service and help find the perfect car for our customers. Thanks for sharing your feedback with us!

1
...
136
137
138
...
351