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Greenway Kia West

Orlando, FL

4.2
3,595 Reviews
Discover the Greenway Kia West Difference – Orlando’s Trusted Kia Destination At Greenway Kia West, we’re committed to delivering a better way to buy and own a vehicle. Located in the heart of Orlando, our dealership proudly offers an exceptional lineup of new Kia models and quality pre-owned vehicles—backed by transparent pricing and a customer-first approach. As a proud member of the Greenway Automotive Group, we combine the buying power of a national network with the personalized service of a local dealership. Whether you’re shopping for a fuel-efficient commuter, a family-friendly SUV, or need trusted maintenance and repairs, our expert team is here to help every step of the way. From flexible financing options to certified Kia service and genuine parts, everything we do is designed to give you peace of mind and value long after you drive off the lot. Visit us today and see why more drivers across Orlando and Central Florida choose Greenway Kia West—where your journey starts with confidence.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 3,595 reviews

June 09, 2024

I'm not sure the value of an appointment since it wasn't completed until the following day and without a call. Seems over $800 for a faulty sensor is a bit much, I suppose most of that was diagnosis. Anyw More

by BARTDESALVO
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
I thought it was somebody named Julio. had a very hard time getting thru to him.
Jun 10, 2024 -

Greenway Kia West responded

We apologize for the delay in completing your appointment and any lack of communication. We understand that $800 can seem high, but we're glad to hear the issue with false indicators was resolved. If you have further questions or concerns about the charges, please feel free to reach out. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

June 09, 2024

Tony was great! They got me in and out with no issues. Much friendlier than the other Kia dealerships around. More

by ralissa
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Tony in service area
Jun 10, 2024 -

Greenway Kia West responded

Thanks for the shoutout! We're glad Tony and the Greenway Kia West team could provide a smooth and friendly experience. Enjoy your new ride!

June 09, 2024

Fast service with minimal wait time. Solved immediate issue on the spot. Extremely courteous manager and technician! Placed the order on the spot and I was out. They do know the product More

by andres_figueroag
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Recommend Dealer
Yes
Employees Worked With
Paula Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Greenway Kia West responded

Andres, we're delighted to hear that our team at Greenway Kia West provided you with fast and courteous service. Thanks for the great feedback!

June 08, 2024

Very honest don't try to push you for by or sell and very helpful 👍 👌 More

by kat.ammor
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Maher Mehjazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Ahumada
Jun 10, 2024 -

Greenway Kia West responded

We are grateful to have earned your business. Thanks for taking the time to leave us a review! - The Greenway Kia West Team

June 08, 2024

Everybody was friendly and the service was nice but it can use a little TLC on the building and in the lounge but the service was fast and friendly More

by dncoard
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
I don't remember her name she was in service
Jun 10, 2024 -

Greenway Kia West responded

Thanks for the feedback! We're glad to hear you found our team at Greenway Kia West friendly and efficient. We'll take your suggestions about the building and lounge into consideration as we strive to improve.

June 08, 2024

Alberto told me one price and when I came back to sign the paperwork the price change . He is a lier an a con More

by Deborahallen440
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
No
Employees Worked With
Anas Lazaar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Barroso
1.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Ramirez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Ahumada, Jhonatan Salinas, Franco Salinas, Kirpal Jimenez
Jun 26, 2024 -

Greenway Kia West responded

Hi Debora, this is Alberto Ahumada. I was taken aback when I saw your review. I looked over your deal with us and I was not involved in any part of it, so I am very confused by this feedback. Please feel free to email me so I can help understand why you feel this way. Thank you, Alberto Ahumada | General Manager albertoahumada@greenwayauto.com

June 08, 2024

The service experience is excellent. Gabriel always attends us very kindly and advises us about our vehicle. We are very happy with the service Greenway Kia west More

by manriquemelvi
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Gabriel
Jun 10, 2024 -

Greenway Kia West responded

We're delighted to hear that Gabriel provided excellent service and helpful advice at Greenway Kia West. Thanks for sharing your positive experience!

June 07, 2024

My appointment was at 12 noon and they didn’t take me in at 12 noon Stand and wait about 15 minutes and when I picked my car up, I had to call to find out if it was ready because no one called and called me More

by transportingforjesus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not know any of these people
Jun 14, 2024 -

Greenway Kia West responded

We apologize for the delay and lack of communication during your visit. It's clear we fell short in keeping you informed, and we're sorry for any inconvenience this caused. We appreciate your feedback as it helps us improve our service standards, so we will be sure to discuss this with our team. If you'd like to discuss further or have additional concerns, please reach out to us directly. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

June 07, 2024

Tha experience at Kia is always good but you can work on the time you have to wait More

by MISHAHENRY
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Recommend Dealer
Yes
Employees Worked With
Tony
Jun 10, 2024 -

Greenway Kia West responded

Hi Misha, thanks so much for taking the time to leave Greenway Kia West a great review!

June 07, 2024

Awesome service. They receive my car walk in and the service was outstanding. Thank you More

by juanmartinezpro
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jessica service department
Jun 10, 2024 -

Greenway Kia West responded

Juan, it was our pleasure to assist you. Thank you from all of us here at Greenway Kia West!

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