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Greenway Kia West

Orlando, FL

4.2
3,602 Reviews
Discover the Greenway Kia West Difference – Orlando’s Trusted Kia Destination At Greenway Kia West, we’re committed to delivering a better way to buy and own a vehicle. Located in the heart of Orlando, our dealership proudly offers an exceptional lineup of new Kia models and quality pre-owned vehicles—backed by transparent pricing and a customer-first approach. As a proud member of the Greenway Automotive Group, we combine the buying power of a national network with the personalized service of a local dealership. Whether you’re shopping for a fuel-efficient commuter, a family-friendly SUV, or need trusted maintenance and repairs, our expert team is here to help every step of the way. From flexible financing options to certified Kia service and genuine parts, everything we do is designed to give you peace of mind and value long after you drive off the lot. Visit us today and see why more drivers across Orlando and Central Florida choose Greenway Kia West—where your journey starts with confidence.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 3,602 reviews

June 01, 2024

They kept me informed about what was going on with my car and how long it would take. More

by throwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio
Jun 03, 2024 -

Greenway Kia West responded

Thank you for reviewing Greenway Kia West! It was so kind of you to share your experience, Throwell.

May 31, 2024

I brought my car in for an estimate. It took 3 days to complete and the service manager was very hard to reach the first 2 days. Finally got the estimate, over 6,000.000 dollars. I said More

by ACEOVERHEAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept.
May 31, 2024 -

Greenway Kia West responded

It's disappointing to hear about your experience with the estimate and communication issues. We strive for timely service and fair pricing, so this feedback is concerning. If you'd like to discuss this further or have any other questions, please reach out directly. Thank you, Alberto Ahumada - General Manager - albertoahumada@greenwayauto.com

May 31, 2024

He's very nice and we felt we are welcome. tended to our needs. good job! More

by betty
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Jeremy Gresham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Greenway Kia West responded

Thank you for reviewing Greenway Kia West! It was so kind of you to share your experience, Betty.

May 31, 2024

Awesome. Since the purchase of my car in 2020, my service with Kia West have been phenomenal. Thanks Kia West! More

by CC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica and Elizabeth
May 31, 2024 -

Greenway Kia West responded

We're delighted to hear that your experience with Greenway Kia West has been phenomenal since 2020! Thanks for the kind words and continued support.

May 30, 2024

Maher was great. He was professional and quick with getting the deal done. Took care of us at the dealership. More

by pgw3572
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Maher Mehjazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Greenway Kia West responded

Thank you for sharing your experience with us! We're glad to hear Maher provided you with such professional and efficient service here at Greenway Kia West. Enjoy your new ride!

May 30, 2024

Julio was awesome. You guys always take good care of me and I’ve never had an issue. You got me in and out quick More

by JAREDBROWN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio
May 31, 2024 -

Greenway Kia West responded

Jared, we're delighted to hear that Julio and the Greenway Kia West team took great care of you! Thanks for sharing your positive experience with us.

May 30, 2024

Service advisor manager contacted me and said they’d like to make it right. Brought car back and they flushed ac vents and changed filter again and effectively fixed the terrible smell left in car after ser More

by dnl37015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department , Mark Foster
May 31, 2024 -

Greenway Kia West responded

I apologize for the inconvenience and frustration you experienced during your visit. We strive to respect our customers' time and provide thorough service, so it's disappointing to hear we fell short. I'd like to address these concerns personally and ensure everything is properly taken care of. Please reach out when you have a moment. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

Jun 07, 2024 -

Greenway Kia West responded

Thank you for giving us the chance to make this right and address your concerns. We apologize again for your negative experience and will improve moving forward. If there is anything else we can do for you, please don't hesitate to reach out! Best, the Greenway Kia West team

May 30, 2024

This is by far the worst experience I’ve ever had with a dealership. The employees were extremely rude and incredibly unprofessional. It just seems that the majority of people there are unhappy and could no More

by lpbontrager
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know who exactly I talked to but it was a grumpy girl
May 31, 2024 -

Greenway Kia West responded

I'm truly sorry to hear about your experience. We strive for professionalism and respect in all interactions, so this feedback is very concerning. I'd like the opportunity to address these issues directly with you—please reach out when you can. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

May 29, 2024

It was the worst experience I've ever had with KIA, after purchasing 4 Sedona. After they replace my key fobI will not that they lost I will never visit that facility ever, ever again. My experience will b More

by cabtrash53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Foster
May 30, 2024 -

Greenway Kia West responded

We're truly sorry to hear about your experience. Losing a key fob and the subsequent frustration is unacceptable, especially for a loyal customer like yourself. We would appreciate the opportunity to make things right if you're open to discussing this further. Please reach out at your convenience. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

May 29, 2024

Mike was the biggest help, he made it happen and was extremely sincere. Loved his way of work, made first time car buying experience a lot better. More

by amend2277
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anas Lazaar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mac Cumbur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Paz, Michael Carey
May 29, 2024 -

Greenway Kia West responded

We're delighted to hear that Mike made your first car-buying experience a positive one at Greenway Kia West! Thanks for sharing this feedback, and enjoy your new ride!

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