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Greenway Kia West

Orlando, FL

4.2
3,603 Reviews
Discover the Greenway Kia West Difference – Orlando’s Trusted Kia Destination At Greenway Kia West, we’re committed to delivering a better way to buy and own a vehicle. Located in the heart of Orlando, our dealership proudly offers an exceptional lineup of new Kia models and quality pre-owned vehicles—backed by transparent pricing and a customer-first approach. As a proud member of the Greenway Automotive Group, we combine the buying power of a national network with the personalized service of a local dealership. Whether you’re shopping for a fuel-efficient commuter, a family-friendly SUV, or need trusted maintenance and repairs, our expert team is here to help every step of the way. From flexible financing options to certified Kia service and genuine parts, everything we do is designed to give you peace of mind and value long after you drive off the lot. Visit us today and see why more drivers across Orlando and Central Florida choose Greenway Kia West—where your journey starts with confidence.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 3,603 reviews

May 22, 2024

I called to make an appointment to replace a recalled part and was told that the part was in stock and made an appointment…arrived at the appropriate time and was told that the part was not in stock and More

by GPKOHLER2
Recommend Dealer
No
Employees Worked With
Service department
May 23, 2024 -

Greenway Kia West responded

I'm really sorry to read about the mix-up with your appointment and the part availability. This is not how we want things to go for our customers, and I apologize for any inconvenience caused. We'd like a chance to make this right - please reach out so we can ensure you're taken care of properly moving forward. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com.

May 22, 2024

Very nice people work in dealership my car was given to me at a time matter loved the experience will recommend More

by ag12261972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Gresham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Pinilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maher Mehjazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chrissie Paul, Ray Paz, Juan Castro Rodriguez, Michael Carey
May 23, 2024 -

Greenway Kia West responded

We're so glad to know you had a positive experience at Greenway Kia West! We appreciate your recommendation and are here for any future needs. Safe travels in your new car!

May 22, 2024

Awesome customer service, very knowledgeable and attentive to my questions. He was able to help get the car that best suited my family. More

by tiffytaffy2002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anas Lazaar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Ahumada, Jhonatan Salinas
May 23, 2024 -

Greenway Kia West responded

We're delighted to know you had such a positive experience at Greenway Kia West! Our team is always here to provide excellent service and help find the perfect car for our customers. Thanks for sharing your feedback with us!

May 22, 2024

Julio was excellent, respectful and helpful with his service. He was pleasant to work with and would like him for all services More

by colettejohnsonthons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Agosto
May 22, 2024 -

Greenway Kia West responded

Colette, we're delighted to know that Julio provided excellent service during your visit at Greenway Kia West. We appreciate the positive feedback and look forward to assisting you with future services!

May 21, 2024

I went there for the anti-theft recall but since my car had an attempted theft the service department want to charge me a $300 diagnostic service before they would service the anti-theft recall. Great job More

by Gilvargas68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can’t remember her name in the service dept
May 22, 2024 -

Greenway Kia West responded

I'm sorry to read about your experience with the anti-theft recall service. We understand how frustrating unexpected costs can be, especially when it comes to recalls. It's important that we address this issue and find a solution that works for you - please reach out so we can discuss further. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

May 21, 2024

They made an appointment for me to bring in my car for a factory recall. They were good enough to make 4 other recall repairs that had not been done by a previous owner. Thank you! However, they didn't h More

by stewartmathews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony - service
May 22, 2024 -

Greenway Kia West responded

We're glad to have been able to assist with the recall repairs, but we apologize for not having all the necessary parts on hand during your appointment. We understand how inconvenient this can be and appreciate your patience in this matter. Please reach out so we can discuss how to ensure a smoother process moving forward. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

May 21, 2024

They was great. It was a great experience. They explained the issue and fixed it More

by aloredejorn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
May 22, 2024 -

Greenway Kia West responded

We're thrilled our team could provide informative communication and make your Greenway Kia West experience a 5-star success!

May 20, 2024

Very polite and very fast. Gave me the deal I was looking for at a competitve price. More

by squinn_79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mac Cumbur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Leo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jhonatan Salinas
May 20, 2024 -

Greenway Kia West responded

Thanks for the kind words about our service at Greenway Kia West. Safe travels!

May 20, 2024

The service from arrival to leaving was very good. Always get great service from Kia west More

by athea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Gresham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Greenway Kia West responded

Your feedback makes our day! Thanks for choosing Greenway Kia West.

May 20, 2024

The Kia team was Friendly, professional and awesome. Thank you to Chrissie Paul for her efficiency and customer service. More

by shellyc567
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chrissie Paul
May 20, 2024 -

Greenway Kia West responded

We're so glad to know you had a great experience with Chrissie and the rest of our team at Greenway Kia West! We always aim for efficiency and top-notch customer service. Thanks for your review!

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