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Greenway Kia West

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.2
3,604 Reviews
Discover the Greenway Kia West Difference – Orlando’s Trusted Kia Destination At Greenway Kia West, we’re committed to delivering a better way to buy and own a vehicle. Located in the heart of Orlando, our dealership proudly offers an exceptional lineup of new Kia models and quality pre-owned vehicles—backed by transparent pricing and a customer-first approach. As a proud member of the Greenway Automotive Group, we combine the buying power of a national network with the personalized service of a local dealership. Whether you’re shopping for a fuel-efficient commuter, a family-friendly SUV, or need trusted maintenance and repairs, our expert team is here to help every step of the way. From flexible financing options to certified Kia service and genuine parts, everything we do is designed to give you peace of mind and value long after you drive off the lot. Visit us today and see why more drivers across Orlando and Central Florida choose Greenway Kia West—where your journey starts with confidence.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 3,604 reviews

February 12, 2024

It took forever for a tire replacement and they return the car without the tire cap and I had to wait for them to get it, they didn't check the pressure in the other tires and returned my car dirtier than More

by angel.perezrondon
Recommend Dealer
No
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Feb 14, 2024 -

Greenway Kia West responded

Angel, I'm sorry to read about your recent experience with us. We aim for efficient and thorough service, so it's disappointing to know we missed the mark during your visit. Your feedback is valuable and will be used as a tool for improvement. Please reach out directly if you'd like to discuss this further or have any other concerns. Mark Foster - Service Manager - markfoster@greenwayauto.com

February 12, 2024

I went to the service department for routine maintenance. The service dept is top tier and I will always stand by their service. More

by morganmcintosh
Recommend Dealer
Yes
Employees Worked With
Marti
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Feb 13, 2024 -

Greenway Kia West responded

We're so glad to know that you had a positive experience with our service department at Greenway Kia West. Your support means the world to us, and we look forward to assisting you in the future!

February 12, 2024

My experience was positive. They took my car on time, fully informed on the upcoming works, found what was broken and fixed it the same day. More

by KC
Recommend Dealer
Yes
Employees Worked With
Tony
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Feb 12, 2024 -

Greenway Kia West responded

We really appreciate your positive feedback! Given the content of your review, it seems that your 3-star rating may have been accidental, but if there is anything we can do to assist you, please don't hesitate to be in touch. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

February 12, 2024

Everyone I encountered was friendly and knowledgeable. I would use Greenway West again when I need my vehicle serviced. More

by SJBONN
Recommend Dealer
Yes
Employees Worked With
Marti Williams
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Feb 12, 2024 -

Greenway Kia West responded

We're glad to know you had a positive experience with our team at Greenway Kia West! We look forward to assisting you again when your vehicle needs service. Thanks for the review!

February 12, 2024

since day first i step in dealer thanks to Eustate Arturo sales rep and Mac sales manager with in 4 months i got my second Kia and last one EV9 excellent EV expeince thank you Greenway kia west More

by sinankaluc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anas Lazaar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mac Cumbur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Barroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nada Ammor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricardo Ojeda
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Feb 13, 2024 -

Greenway Kia West responded

Sinan, it's great to know that Eustate and Mac provided you with such a positive experience at Greenway Kia West. We're delighted you've chosen us for your Kia EV9 purchase!

February 11, 2024

My car was done on time and I was given a report on my car. Everyone was professional. More

by STELLAHUNTER
Recommend Dealer
Yes
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Feb 12, 2024 -

Greenway Kia West responded

Hi Stella, thanks so much for taking the time to leave Greenway Kia West a great review! We appreciate your support and look forward to assisting you next time you're in need.

February 11, 2024

After a bad experience and going back it was a better they did make up their wrong and I was glad that they went above to satisfy me as their customer More

by familiaa7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Allen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JP, Franco Salinas
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Feb 14, 2024 -

Greenway Kia West responded

We're glad to know that our team at Greenway Kia West was able to turn your experience around and meet your expectations. Customer satisfaction is a top priority for us, so we appreciate you giving us the opportunity to make things right!

February 11, 2024

Mansplaining everything to me. Every time I questioned anything they would make it as if I was just not understanding. Had to walk out before I got offered a somewhat decent deal. More

by Alexpcartagena
Recommend Dealer
No
Employees Worked With
Mac Cumbur
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mac Cumbur
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Feb 15, 2024 -

Greenway Kia West responded

Alex, I'm sorry to hear about your experience. It's important that all our customers feel respected and heard when they visit us. We certainly don't want anyone feeling dismissed or misunderstood. If you're open to discussing this further, please reach out at your earliest convenience so we can work towards a resolution together. Thank you, Alberto Ahumada - General Manager - albertoahumada@greenwayauto.com

February 11, 2024

Good service, attentive staff, I appreciate they fixed my car the same day vs leaving it overnight More

by KC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I was visiting their service, Tony was my main person
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Feb 12, 2024 -

Greenway Kia West responded

It was our pleasure to accommodate your maintenance needs in a timely manner! Thanks for choosing Greenway Kia West.

February 11, 2024

attentive staff and they solved my problem, I was very satisfied. It has always been like that More

by Patricia Senna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Barroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Paz
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Feb 12, 2024 -

Greenway Kia West responded

It was our pleasure to assist you, Patricia! The team at Greenway Kia West is grateful for your continued trust and support - here's to smooth miles ahead!

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