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Greenway Kia West

Orlando, FL

4.2
3,477 Reviews
Welcome to Greenway Kia West – Where Value Meets Trust. At Greenway Kia West, we’re proud to serve the Orlando community and beyond with an unmatched car-buying experience. Whether you're looking for a brand-new Kia or a high-quality pre-owned vehicle, our goal is to make the process easy, transparent, and tailored to your needs. As part of the trusted Greenway Automotive Group, we bring you the strength of a national network with the personalized attention of a hometown dealership. Our team is passionate about helping you find the perfect car at the right price—and keeping it running like new with expert service and genuine Kia parts. We’re more than just a car dealership—we’re your partners in every step of your automotive journey. From financing solutions designed to fit your budget to a commitment to exceptional customer care, we’re here to exceed your expectations. Stop by today and experience the Greenway difference. Greenway Kia West—Driven to Serve You.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 3,477 reviews

November 25, 2023

Vanessa is amazing! She was so helpful and attentive! Best car buying experience I’ve ever had More

by adelapicard16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mac Cumbur
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vanessa Hoad, Ricardo Ojeda
Nov 27, 2023 -

Greenway Kia West responded

It makes our day to see your five-star review on the Greenway Kia West page! Thank you for your business and kind regards for Vanessa. We hope you have fun showing off your new ride!

November 24, 2023

Great experience, From start to finish. Great Great great great great great great great great More

by B.vaughnjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nada Ammor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Ahumada, Vanessa Hoad, Ricardo Ojeda
Nov 27, 2023 -

Greenway Kia West responded

Thanks a bunch, from the Greenway Kia West Team! We are thrilled to hear you had a great experience.

November 24, 2023

Easy to work and was able to finance the work done. There is nothing more to say. I will be going there again for future service on my car. More

by renee.collier
Recommend Dealer
Yes
Employees Worked With
Jessica
Nov 26, 2023 -

Greenway Kia West responded

Renee, we're glad to know that you had a smooth experience at Greenway Kia West and found our financing options helpful. We look forward to seeing you again for your future car services!

Nov 27, 2023 -

renee.collier responded

Thank you very much. I plan on making a future appointment to purchase a wheel for my vehicle.

November 24, 2023

Bait and switch and they add warranty packages to the deal without your permission. Don’t negotiate off of the payment with these guys online by line before you sign anything. More

by jason.palumbo72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Javier Rodriguez, Ray Paz
Nov 28, 2023 -

Greenway Kia West responded

Jason, I'm sorry to read about your experience. We aim for transparency in all our dealings and it's concerning that you feel this wasn't the case here. I'd like to discuss this further with you, so we can understand what happened and work towards a resolution. Please reach out at your earliest convenience. Thank you, Alberto Ahumada - General Manager - albertoahumada@greenwayauto.com

November 24, 2023

Great experience the people were very friendly and nice. They also wash my car and vacuumed it so that was a 10. Thank you so much. More

by Kisha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
There not listed
Nov 26, 2023 -

Greenway Kia West responded

Kisha, we're delighted to know you had a great experience at Greenway Kia West! Our team always aims to provide top-notch service. Enjoy your freshly cleaned car, and thanks for the review!

November 23, 2023

I’ve been coming to this Kia for years because of the great service and awesome teamwork I see from the staff. I’ll be back to get another car for my teens. Thanks Greenway Kia! More

by Victorialhenry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica and Isaac
Nov 25, 2023 -

Greenway Kia West responded

Victoria, we're so glad to know you've been enjoying our service at Greenway Kia West for years! We look forward to helping you find the perfect car for your teens. Thanks for sticking with us!

November 23, 2023

I had an unexpected emergency with a blown tire. The associates worked with me to find an appropriate tire in stock and replaced the tire quickly. More

by mfperdue61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth in Service and one other associate but didn’t get her name
Nov 26, 2023 -

Greenway Kia West responded

We're glad we could assist with your tire emergency at Greenway Kia West! It's great to know our team was able to find a suitable replacement quickly. Thanks for the positive review!

November 23, 2023

I'll actually be coming into the dealership. Nothing more to say I will speak with service manager in person More

by Santos.mdl03
Recommend Dealer
No
Employees Worked With
Jessica
Nov 25, 2023 -

Greenway Kia West responded

We're sorry to see that you've had a less than satisfactory experience. We take your feedback seriously and we want to make sure any issues are addressed promptly. Please feel free to ask for me when you come in, I'd be more than happy to assist with whatever concerns or questions you may have. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

November 23, 2023

Your sales manager Javier is an xxxxxxx! After negotiations he comes to the table being rude and disrespectful telling me I'm not gonna come in his dealership and tell him what I'm gonna pay More

by jasonkain352
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Javier Rodriguez, Chrissie Paul
November 22, 2023

I always make my appointments for any service done at kia, But the wait time this time was three hours long, instead of the two hours they told me. More

by Lavondadkey39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony V.
Nov 25, 2023 -

Greenway Kia West responded

We appreciate your feedback and patience during your recent visit to Greenway Kia West. We apologize for the longer-than-expected wait time, we're always working on improving our service efficiency. If there is anything else you'd like to share, please don't hesitate to reach out. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

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