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Greenway Kia West

Orlando, FL

4.2
3,811 Reviews
Experience the Greenway Kia West Difference – Orlando’s Go-To Kia Dealership Y’all looking for a better way to buy a car? Welcome to Greenway Kia West—right in the heart of Orlando, FL! We’re proud to serve Central Florida drivers with a wide selection of brand-new Kia models and top-notch pre-owned vehicles, all with honest pricing and that Southern hospitality you’ll feel the moment you step on the lot. ...
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 3,811 reviews

March 26, 2024

Bad … the worst service ever. Rud staff. Manager the most useless one. Not recomend coming there More

by jronaldg56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anas Lazaar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Athena Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Ahumada
Mar 27, 2024 -

Greenway Kia West responded

A 1-star experience is absolutely not what we expect for our customers. We'd like the chance to make this right and to learn more about what happened during your visit. If you're interested in my help, would you please reach out to me directly at your convenience? Thank you, Alberto Ahumada - General Manager - albertoahumada@greenwayauto.com

More
March 22, 2024

Bad but Mark resolved the issue, again parts were delivered wrong but Mark did a bad situation tolerable More

by gilperez.pe14
Recommend Dealer
No
Employees Worked With
Mark, but he was really helpful, parts were delivered wrong but Mark took action and resolved the issue. Thanks Mark
March 21, 2024

Julio was very Professional worked extremely hard to handle all my needs Excellent Excellent Excellent More

by Papito820
Recommend Dealer
Yes
Employees Worked With
Julio
March 21, 2024

Great customer service Great customer service. Tony let me know how long the service will be. Where the lounge area was. Any questions I may have he's there to help More

by Bridges
Recommend Dealer
Yes
Employees Worked With
Tony
Mar 21, 2024 -

Greenway Kia West responded

We're glad to know that Tony provided excellent service during your visit at Greenway Kia West. We appreciate the positive feedback and look forward to assisting you with any future needs!

March 21, 2024

It's simply the best. It is hands down the best dealership I have ever had an encounter with. More

by smithprishawna
Recommend Dealer
Yes
Employees Worked With
Gabriel and Jennifer
Mar 21, 2024 -

Greenway Kia West responded

We are proud to be considered one of the best dealerships you've worked with! Thank you for being a loyal Greenway Kia West customer and leaving us a five-star review.

March 21, 2024

They worked hard to assist me. I am so grateful. He really cares about the customer and KIA More

by Demoe
Recommend Dealer
Yes
Employees Worked With
Julio
Mar 21, 2024 -

Greenway Kia West responded

Thank you for recognizing our team's efforts to assist you! We appreciate your five-star review and look forward to seeing you again at Greenway Kia West.

March 21, 2024

Julio was very nice and professional. The waiting room was comfortable. They completed the update needed by the recall. More

by Cathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Representative Julio
Mar 21, 2024 -

Greenway Kia West responded

Cathy, we're glad to know that Julio provided you with excellent service at Greenway Kia West. It's great to see that our waiting room met your comfort needs and the recall update was completed efficiently. Thanks for sharing!

March 21, 2024

Always good and professional She keep posted with the status of the process when the vehicle is been serviced More

by diego.m.barroso
Recommend Dealer
Yes
Employees Worked With
Jessica
March 20, 2024

Did not disclose full charges when asked questions about the service we were told. Did you read it before you signed it we waited three hours for an oil change and tire rotation, and when we discussed our c More

by Dfilipkowski
Recommend Dealer
No
Employees Worked With
Tony
Mar 20, 2024 -

Greenway Kia West responded

I'm sorry to learn about your experience. We strive for transparency and efficiency in our services, so it's disappointing that you felt otherwise. Your feedback is important as we continuously work on improving our customer service standards. Please reach out directly so we can address this matter further and hopefully regain your trust. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

More
March 20, 2024

They were friendly and efficient Mahar made sure that I was comfortable while waiting for the processing of the financing More

by smaria.morales
Recommend Dealer
Yes
Employees Worked With
Maher Mehjazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maher Mehjazi
Mar 20, 2024 -

Greenway Kia West responded

We're glad to know our team at Greenway Kia West provided a comfortable and efficient experience for you. Thank you for the positive feedback, we appreciate it!

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