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Greenway Kia West

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.2
3,491 Reviews
Welcome to Greenway Kia West – Where Value Meets Trust. At Greenway Kia West, we’re proud to serve the Orlando community and beyond with an unmatched car-buying experience. Whether you're looking for a brand-new Kia or a high-quality pre-owned vehicle, our goal is to make the process easy, transparent, and tailored to your needs. As part of the trusted Greenway Automotive Group, we bring you the strength of a national network with the personalized attention of a hometown dealership. Our team is passionate about helping you find the perfect car at the right price—and keeping it running like new with expert service and genuine Kia parts. We’re more than just a car dealership—we’re your partners in every step of your automotive journey. From financing solutions designed to fit your budget to a commitment to exceptional customer care, we’re here to exceed your expectations. Stop by today and experience the Greenway difference. Greenway Kia West—Driven to Serve You.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 3,491 reviews

November 14, 2023

Great staff Toni was very nice good customer service ,good service, time was perfect in picking up my car, and letting me know it was ready really appreciate it all that u do for your customers.i would More

by Pink sugar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
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Nov 14, 2023 -

Greenway Kia West responded

We're so glad to know that you had a positive experience with Toni and the rest of our team at Greenway Kia West. We strive for excellent customer service, and we appreciate your recommendation! Looking forward to assisting you again in the future.

November 14, 2023

What a waste ot time parts not available for recall and the staff could care less More

by CHIGIRL60629
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None of these
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Nov 15, 2023 -

Greenway Kia West responded

Thank you for sharing your feedback. It's disappointing to know that we didn't deliver an excellent experience, and I want to see if there is anything that I can do to help. If you're interested, would you please reach out to me at your convenience? Best, Mark Foster - Service Manager - markfoster@greenwayauto.com

November 14, 2023

Very VERY $low personnel 2. 5 hours wait for a oil change and tire rotation on a new car(2023) KIA SOUL with 5000 miles purchased with 5 miles on June 22, 2023. More

by RUTLANDROBERTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
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Nov 15, 2023 -

Greenway Kia West responded

I'm sorry to read about your long wait for an oil change and tire rotation. We strive to provide efficient service, so it's disappointing that we didn't meet those expectations during your visit. If there is anything else you'd like to discuss or anything that I can further assist you with, please don't hesitate to reach out. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

November 14, 2023

The sales experience was a shell game and the initial price and trade in offer a joke. Had follow up questions after the sale and neither salesperson OR General Manager himself would respond. If another More

by Patcheco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alberto Ahumada, Jhonatan Salinas, Ricardo Ojeda
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Nov 17, 2023 -

Greenway Kia West responded

I'm sorry to hear about your experience. We strive for transparency and open communication, so it's disappointing to learn that we fell short in this instance. I'd like the opportunity to address any questions or concerns you may have directly - please feel free to reach out at your earliest convenience. Thank you, Alberto Ahumada - General Manager - albertoahumada@greenwayauto.com

November 14, 2023

Iv been buying my vehicles from kia west for over 20 years I love to have all my vehicles service there. Everyone is so kinds and knowledgeable Tony assist me on Monday Nov. 13, he was and always is ple More

by stokestrenise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mac Cumbur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony, Ricardo Ojeda
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Nov 14, 2023 -

Greenway Kia West responded

We're so glad to know you've been with us for over 20 years at Greenway Kia West! It's great to see that Tony and our team consistently provide the top-notch service we aim for. We appreciate your loyalty, and look forward to many more years of serving you!

November 14, 2023

Professional staff and service , always on point and time efficient, Greenway Kia West is the best ! More

by Yak123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anas Lazaar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mac Cumbur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Ahumada, Javier Rodriguez, Mark Foster, Ricardo Ojeda
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Nov 14, 2023 -

Greenway Kia West responded

Thank you for stopping by to review Greenway Kia West! Have a stellar day!

November 14, 2023

Easy to work with. Got us the deal we needed the same day. Great job More

by gabelilja
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego Barroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maher Mehjazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Rodriguez
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Nov 14, 2023 -

Greenway Kia West responded

Congrats on your new ride, and thank you for choosing Greenway Kia West! We are glad that from start to finish everything went smoothly. Thanks for the five-star review!

November 14, 2023

Servicing department was very faster than expected and great with providing updates Regarding car services More

by Breannabryant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony V
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Nov 14, 2023 -

Greenway Kia West responded

Breanna, we're glad to know you had a positive experience with our servicing department at Greenway Kia West! We strive for efficient and communicative service. Thanks for the feedback!

November 13, 2023

Always courteous, prompt and thorough. Although my appointment was not on their schedule, they accommodated me. More

by goompa4200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Agent
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Nov 13, 2023 -

Greenway Kia West responded

We're delighted to know that our team at Greenway Kia West was able to accommodate you even without an appointment, your satisfaction is our top priority. Thanks for sharing your experience, we appreciate it!

November 13, 2023

Quick service, thorough, and easy to book. Always great service and good customer service each time More

by aliah.errar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony V
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Nov 13, 2023 -

Greenway Kia West responded

Aliah, thank you for taking a moment to leave Greenway Kia West a 5-star review! We're delighted our team could deliver prompt and straightforward service!

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