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Greenway Kia West

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
4,694 Reviews
At Greenway Kia West, we focus on making car buying and servicing simple, transparent, and stress-free. Our team takes a consultative approach so you can get real answers, explore the right options, and move at your pace. We offer a full Kia lineup plus a wide selection of quality pre-owned vehicles, along with on-site financing solutions to fit a variety of budgets and credit situations. After the sale, our service department is here to help you protect your investment with factory-trained technicians, genuine Kia parts, and a commitment to clear communication. Whether you are shopping for your next vehicle or stopping in for maintenance, our goal is the same: treat you with respect, earn your trust, and make it easy to do business with us.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 4,694 reviews

July 23, 2026

Very friendly, easy to communicate with, and walked me through everything that was needed. Excellent More

by Gregoryd8626
Recommend Dealer
Yes
Employees Worked With
Brian Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Jones
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Jul 24, 2026 -

Greenway Kia West responded

We appreciate your kind feedback about the service on your Kia Sorento. It’s great to hear that Brian and our team made communication clear and guided you through every step. We look forward to assisting you again.

July 23, 2026

Fast, friendly, and excellent service from the time I pulled up to the time I left More

by Gregoryd8626
Recommend Dealer
Yes
Employees Worked With
Jamie
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Jul 24, 2026 -

Greenway Kia West responded

It’s fantastic to hear that your Kia Sorento service was swift and welcoming from check-in to departure. We’re pleased to have provided friendly, top-notch care for your vehicle. Thank you for trusting us with your maintenance needs.

July 23, 2026

My experience was excellent as usual. Tony always go above and beyond to make sure whatever the issue I'm there for is taken care of. I am forever thankful to be able to be fitted in to t More

by cemediva1
Recommend Dealer
Yes
Employees Worked With
Tony Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Nguyen
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Jul 23, 2026 -

Greenway Kia West responded

It’s wonderful to know Tony and the Kia service team managed your Sorento promptly and effectively. We’re pleased we could accommodate you on short notice and resolve your issue quickly. We appreciate your trust and look forward to assisting you again.

July 23, 2026

I have never heard back from anybody from this dealership how disappointing I could have been told I was getting something and never got it still waiting for my second key More

by wmoran10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Carlos Villa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Zarya Demonia
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henrique Gonzalez Socorro
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Jul 25, 2026 -

Greenway Kia West responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

Jul 25, 2026 -

wmoran10 responded

I was told I would get a 2nd key and still haven't heard anything from this dealership Monday I will write to the general manager and await a response

July 21, 2026

Didn't offer the online discounts. Returned car with 4 different tire pressures Passenger seat belt sensor now doesn't work properly Positive:Easy to get appointment Completed quicker More

by pprice004
Recommend Dealer
No
Employees Worked With
Naz
Print
Jul 25, 2026 -

Greenway Kia West responded

We regret that your recent visit fell short of our standard at our facility. Our team is committed to $0 mandatory protection packages and ensuring every vehicle is thoroughly inspected before it leaves. Please visit the dealership or call our main line and ask for Joel Hernandez directly so we can resolve this for you. Joel Hernandez Service Manager

July 20, 2026

They did a great I informing me about my vehicle. How long it will take. More

by koangel407
Recommend Dealer
Yes
Employees Worked With
Jesse
Print
Jul 21, 2026 -

Greenway Kia West responded

We appreciate your five-star review! It’s great to hear our team kept you informed about your Carnival’s service timeline. We look forward to helping with any future needs.

July 20, 2026

It was fast. The service was great. I arrived at 11. I was out by 1 something . Which was hour less than time specified. More

by koangel407
Recommend Dealer
Yes
Employees Worked With
Brian Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Jones
Print
Jul 21, 2026 -

Greenway Kia West responded

Great to hear your Kia Carnival was back on the road sooner than expected. We’re glad the service exceeded your timeline and met your needs. Thank you for choosing us, and we look forward to helping you again.

July 20, 2026

The gentleman who drives the shuttle car was very professional and on point. He picked me up even though he had to skip lunch and it was close to quitting time. Excellent customer service, both drop More

by BELLBRENDA0525
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Martins
Print
Jul 21, 2026 -

Greenway Kia West responded

It’s wonderful to hear our shuttle driver delivered attentive service despite the timing. Thank you for trusting us with your Kia and for sharing your positive experience.

July 18, 2026

The dealership is well organized, the service was excellent and the employees were polite and professional. More

by elainebenayon
Recommend Dealer
Yes
Employees Worked With
Naz
Print
Jul 18, 2026 -

Greenway Kia West responded

Our team is thrilled to hear you found our service process organized and professional. We’re glad your Kia Sportage received excellent care. Please reach out anytime your vehicle needs attention again.

July 14, 2026

My vehicle was damaged by KIA dealer while in service for unrelated issue. I'm having a hard time getting them to repair all the damages. More

by mikenichols33
Recommend Dealer
No
Employees Worked With
Joel Hernandez
Print
Jul 15, 2026 -

Greenway Kia West responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

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