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Greenway Kia West

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
4,637 Reviews
At Greenway Kia West, we focus on making car buying and servicing simple, transparent, and stress-free. Our team takes a consultative approach so you can get real answers, explore the right options, and move at your pace. We offer a full Kia lineup plus a wide selection of quality pre-owned vehicles, along with on-site financing solutions to fit a variety of budgets and credit situations. After the sale, our service department is here to help you protect your investment with factory-trained technicians, genuine Kia parts, and a commitment to clear communication. Whether you are shopping for your next vehicle or stopping in for maintenance, our goal is the same: treat you with respect, earn your trust, and make it easy to do business with us.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 4,637 reviews

May 24, 2026

My overall experience with my recent visit was pleasant. It's a small service center and very hectic. More

by MZGIVEE
Service Time
Recommend Dealer
Yes
Employees Worked With
Brett Sopocy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lana Gault
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2026 -

Greenway Kia West responded

We are glad to hear that your overall experience during your recent visit was pleasant. Providing dedicated care to our guests throughout the Orlando and Winter Garden area is very important to us, and we appreciate your patience during busy periods in our service department. Thank you for choosing Greenway Kia West, and we look forward to welcoming you back for your next scheduled maintenance. Joel Hernandez Service Manager

May 23, 2026

Very busy. I had appointment and still had to wait. Didn't get the courtesy ride home. More

by Redflygirl
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Martins
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May 26, 2026 -

Greenway Kia West responded

We understand your frustration regarding the wait time and the unavailability of the courtesy ride during your appointment. Providing a smooth and efficient experience is important to us, and we regret that we fell short of your expectations during a busy period at our facility. Please visit the dealership or call our main line and ask for me directly so we can resolve this for you. Joel Hernandez Service Manager

May 23, 2026

Brett was exceptional. He did not pressure me but advised me what my car needed. My service was fast and thorough. I could not have been more pleased with the service and More

by corvette0718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Sopocy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2026 -

Greenway Kia West responded

We are proud to hear that you had an exceptional experience with our team. I will be sure to share your kind words with Brett, as he always strives to provide professional guidance regarding what your vehicle needs without any pressure. Delivering fast, thorough care and exceptional service is our top priority at Greenway Kia West, and we are glad our people made such a positive impression on you here in the Orlando and Winter Garden area. Thank you for your trust, and we look forward to welcoming you back for your next scheduled maintenance. Joel Hernandez Service Manager

May 22, 2026

The service was terrible; during this visit, the advisor did not explain to me what was wrong with the vehicle. More

by Jean Aular
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Nguyen
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2026 -

Greenway Kia West responded

We understand your frustration regarding the lack of clear communication during your visit about what was wrong with the vehicle. Providing a thorough explanation of all necessary work is important to us, and we regret that we fell short of your expectations at our facility. Please visit the dealership or call our main line and ask for me directly so we can resolve this for you. Joel Hernandez Service Manager

May 22, 2026

Todos muy atentos desde los que recogen los Carros hasta los de oficina muy bueno More

by franciscoquispee2804
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2026 -

Greenway Kia West responded

Nos alegra mucho saber que todo nuestro equipo, desde las personas que reciben los carros hasta el personal de la oficina, le brindó una atención muy atenta y de excelente calidad. En Greenway Kia West nos esforzamos diariamente por ofrecer un proceso cómodo, transparente y con total facilidad de compra para todos nuestros clientes de Orlando y Winter Garden. Le agradecemos su confianza en nosotros y esperamos tener el placer de darle la bienvenida nuevamente en su próximo mantenimiento programado o futura compra. Anas Lazaar General Manager

May 21, 2026

I've been a steady customer with Greenway here for the past 9 years, and I must say that their service have been phenomenal. They think of the customer first, and by any means they do their best to put yo More

by JMAX169JC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anas Lazaar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mac Cumbur
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2026 -

Greenway Kia West responded

We are incredibly proud to have earned your loyalty as a steady customer over the past 9 years, and we are thrilled to hear that our service has been phenomenal. Putting the customer first and ensuring complete ease of purchase is exactly what we strive for every day at Greenway Kia West. I will be sure to celebrate this feedback with our entire team, as they always work hard to provide the best possible care to our guests throughout the Orlando and Winter Garden area. Thank you for your continued trust in us, and we look forward to welcoming you back for your next scheduled maintenance or future vehicle purchase. Anas Lazaar General Manager

May 18, 2026

Best service ? ? Best service maid me feel welcomed give everyone snacks always give me a update with a smile my ?? is in good shape I will always come to you guys t More

by LADYBUG246867
Recommend Dealer
Yes
Employees Worked With
Brian Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Jones
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May 26, 2026 -

Greenway Kia West responded

We are absolutely thrilled to hear that you had the best service experience with us and felt so welcomed by our team. Providing updates with a smile and making sure our guests are comfortable is exactly what we aim for every single day at Greenway Kia West. We are so happy to know that your vehicle is in good shape, and we take great pride in serving our community throughout the Orlando and Winter Garden area. Thank you so much for your wonderful support, and we look forward to welcoming you back for your next scheduled maintenance or future vehicle needs. Joel Hernandez Service Manager

May 18, 2026

Horrible I visited your shop for an oil change with an appointment scheduled in advance. However, I ended up waiting for over three hours. When I received the vehicle, I noticed ink stains on the driver's More

by stecchio
Recommend Dealer
No
Employees Worked With
I have a nice educated an responsible adviser. He is great!!
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May 26, 2026 -

Greenway Kia West responded

We understand your frustration regarding the excessive wait time for your scheduled oil change and the condition in which the vehicle was returned to you. Providing clean, professional service is important to us, and we regret that we fell short of your expectations during your visit to our facility. Please visit the dealership or call our main line and ask for me directly so we can resolve this for you. Joel Hernandez Service Manager

May 18, 2026

This dealership tried to pull a bait and switch on us. I don’t trust them and neither should you. We saw an amazing deal advertised. I called to verify the deal and that this new car was on their lot. The More

by Dissatisfied
Recommend Dealer
No
Employees Worked With
Mike, manager used cars
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May 26, 2026 -

Greenway Kia West responded

We understand your frustration regarding the availability of the vehicle and the time you spent waiting at our facility. Providing a transparent and efficient process is important to us, and we regret that your experience did not meet expectations. Please visit the dealership or call our main line and ask for me directly so we can resolve this for you. Anas Lazaar General Manager

May 17, 2026

Galina was very knowledgeable! AND very helpful! She didnt pressure me too much! I personally don't like being pressured. More

by sherrydavis58
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Galina Lappo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2026 -

Greenway Kia West responded

We are thrilled to hear that Galina was very knowledgeable and helpful during your visit. Our team at Greenway Kia West always strives to ensure complete ease of purchase and a comfortable atmosphere by providing transparent pricing without any unwanted pressure for our guests in the Orlando and Winter Garden area. Thank you for your feedback, and we look forward to welcoming you back for your next scheduled maintenance or future purchase. Anas Lazaar General Manager

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