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Greenway Kia West

Orlando, FL

4.2
3,419 Reviews
Welcome to Greenway Kia West – Where Value Meets Trust. At Greenway Kia West, we’re proud to serve the Orlando community and beyond with an unmatched car-buying experience. Whether you're looking for a brand-new Kia or a high-quality pre-owned vehicle, our goal is to make the process easy, transparent, and tailored to your needs. As part of the trusted Greenway Automotive Group, we bring you the strength of a national network with the personalized attention of a hometown dealership. Our team is passionate about helping you find the perfect car at the right price—and keeping it running like new with expert service and genuine Kia parts. We’re more than just a car dealership—we’re your partners in every step of your automotive journey. From financing solutions designed to fit your budget to a commitment to exceptional customer care, we’re here to exceed your expectations. Stop by today and experience the Greenway difference. Greenway Kia West—Driven to Serve You.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 3,419 reviews

September 24, 2024

Long waiting time-3 hours -for tire re-balance and tire repair. Tires balanced incorrectly in August. Just drove over 70 mph the other day so shaking front end. You need a nicer outdoor area to wait in More

by nbauer47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Sep 25, 2024 -

Greenway Kia West responded

We appreciate your honest feedback and apologize for the long wait as well as the subsequent issues you encountered. Your suggestions are valuable to us, and we invite you to reach out directly if our Greenway Kia West team can further assist you.

September 24, 2024

left my car for oil change early on Friday, they tell me if they got the part for the recall they will change it and will be done by 2pm. take uber to my home and the representative Marty never contact me w More

by jquin1223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marty
Sep 25, 2024 -

Greenway Kia West responded

I'm truly sorry to hear about your experience and the lack of follow-up on our end. We want our customers to feel accommodated and it's disappointing that we let you down. I'd like to discuss this further and clear up these concerns—please reach out when you can. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

September 24, 2024

Very helpful. Great value on trade. Friendly staff. No hassle and great service after the sale. More

by ericapigula
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anas Lazaar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Foster
Sep 25, 2024 -

Greenway Kia West responded

These are all things we love to hear! Thank you for all your support of Greenway Kia West, Erica.

September 23, 2024

Thank you for all your help. Tony took excellent care of me and helped me with all the work. More

by omeryllddzz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mac Cumbur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Greenway Kia West responded

Thank you for choosing Greenway Kia West, we appreciate your positive feedback for Tony!

September 23, 2024

I thank you with all my heart. I love my car and I'm very appreciated. You guys was able to help me thank you. More

by Rosemarywhitehead1956@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mac Cumbur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Gresham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Pinilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maher Mehjazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chrissie Paul, Ray Paz, Jhonatan Salinas, Juan Castro Rodriguez
Sep 23, 2024 -

Greenway Kia West responded

Thank you for sharing your heartfelt feedback! We're delighted to hear that you're loving your car and had a positive experience with the team at Greenway Kia West. Enjoy every mile ahead!

September 23, 2024

Greenway Kia West service was amazing! Though I was late, they still kept my appointment. More

by mrivera.hfa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Sep 23, 2024 -

Greenway Kia West responded

Thank you for your confidence in Greenway Kia West, and for your business. We are grateful to have you as a customer!

September 23, 2024

Excellent service hours, friendliness in service, and attention to my vehicle, thanks for service I like. More

by silva82thomaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica and Brazilian guy
Sep 23, 2024 -

Greenway Kia West responded

Silva, we're delighted to hear you enjoyed the excellent service and attention at Greenway Kia West. Thanks for sharing your experience!

September 23, 2024

She is the best help me with everything and do what need be done . Love her More

by SHANTERICA.O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Sep 24, 2024 -

Greenway Kia West responded

We appreciate your kind words for our team! Thanks for choosing Greenway Kia West.

September 23, 2024

Buyer beware! this is one of those dealerships that gives all car dealers a bad name. I purchased a used vehicle, I specifically asked if I had an inspection peri More

by Mathew.Steveson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chrissie Paul
Sep 25, 2024 -

Greenway Kia West responded

Mathew, this is very concerning to hear. We strive for transparency and customer satisfaction, so it's disappointing that we fell short in your case. I'd like the opportunity to discuss this further and see how we can make things right. Please reach out at your convenience. Thank you, Alberto Ahumada - General Manager - albertoahumada@greenwayauto.com

September 22, 2024

Great service. Got me in promptly and had my car ready when promised. Comfy lounge for waiting. More

by Jmeema99meema
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept. Staff were very nice.
Sep 23, 2024 -

Greenway Kia West responded

Thanks for leaving Greenway Kia West a five-star review! We are pleased to hear you enjoyed our waiting area and our service was timely.

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