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Greenway Kia West - Service Center

Orlando, FL

4.2
2,021 Reviews
Call Service Center (844) 706-0067

2,021 Reviews of Greenway Kia West - Service Center

Sort by
July 01, 2025

All done in time as promised. Service excellent. Recommend KIA green west to every customer More

by ovolyk
Recommend Dealer
Yes
Employees Worked With
Keiara Lluberes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2025 -

Greenway Kia West responded

Hi, Thank you so much for your excellent review and for recommending Greenway Kia West! We’re glad to hear that your service was completed on time as promised and that you received outstanding care from Keiara Lluberes. Our team is dedicated to delivering prompt, reliable, and friendly service for every customer. We appreciate your trust in Greenway Kia West and look forward to serving you again in the future! Best regards, Anas Lazaar anaslazaar@greenwayauto.com

July 01, 2025

I’ve been dealing with this Kia dealership for over 10 years. This is the first time I had to wait 3 hours for an oil change. I’m guessing the representative was new. He didn’t have any idea what he was d More

by CHUCKLES1170
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Waters
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 08, 2025 -

Greenway Kia West responded

Hi Chuckles1170, Thank you for being a loyal customer for over 10 years—we truly appreciate your continued trust in Greenway Kia West. We’re sorry to hear about the long wait during your recent oil change and any confusion you experienced with our new team member. Your feedback is very important to us as we work to continually improve our service. We hope to provide you with the efficient, quality experience you expect on your next visit. If you’d like to discuss your experience further, please reach out to our team directly. Thank you again for choosing Greenway Kia West—we’re proud to serve Clermont and Central Florida. —Your Greenway Kia West Team

July 01, 2025

I didn’t have a choice which Kia dealership my vehicle would be towed to. Happy it was taken to Greenway Kia West. Jesse was great ! Repairs were done in a timely manner. Thanks again More

by Joanne
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 08, 2025 -

Greenway Kia West responded

Hi Joanne, Thank you so much for your kind words! We’re glad your vehicle made it to Greenway Kia West and that Jesse provided great service throughout your repair process. Our team is dedicated to making repairs as smooth and timely as possible for all our customers in Clermont and Central Florida. If you ever need assistance again, Jesse and the rest of our team are always here to help. Thank you for trusting Greenway Kia West! —Your Greenway Kia West Team

July 01, 2025

Purchased two vehicles from there, was sure I got ripped off. The worst is the service department, don't believe they actually did a multi-point inspection told me that my wiper blades were fine all three o More

by JWFENNELL60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesse Martins
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Nguyen
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 08, 2025 -

Greenway Kia West responded

Hi JWFENNELL60, Thank you for sharing your feedback. We’re very sorry to hear about your concerns with your recent purchases and your service experience. It’s our goal to provide honest and thorough service to every customer, and we apologize if we did not meet those expectations. We would appreciate the opportunity to discuss this with you directly so we can address your concerns and see how we can make things right. Please reach out to our management team at your earliest convenience. Thank you for bringing this to our attention. —The Greenway Kia West Team

July 01, 2025

It was a great experience it was a great experience it was a very good experience no More

by 1978sandragarcia
Recommend Dealer
Yes
Employees Worked With
Maher Mehjazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kedar Graham
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Jul 08, 2025 -

Greenway Kia West responded

Thank you so much for your enthusiastic feedback! We’re thrilled to hear you had a great experience with us at Greenway Kia West. Making sure every visit is a positive one is what we strive for every day. If you ever need anything or have any questions, our team is always here to help. Thank you for choosing us! —Your Greenway Kia West Team, proudly serving Clermont and Central Florida

July 01, 2025

Tony was very courteous when scheduling my services. He explained the things that needed to be done. And also their findings at the end of service More

by nikaikilam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 08, 2025 -

Greenway Kia West responded

Hi nikaikilam, Thank you so much for your kind words! We’re happy to hear that Tony was courteous and kept you informed throughout your service visit. Providing clear explanations and excellent customer care is always our goal at Greenway Kia West. We appreciate your trust in our team and are proud to serve drivers from Clermont and Central Florida. If you have any more questions or need future service, Tony and the rest of our team are always here to help! —Your Greenway Kia West Team

July 01, 2025

My experience at this dealership was amazing, I can’t wait to go back. Bert Sopocy did a very great job helping me out he made my experience unforgettable. More

by ROSIERMALIK2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Sopocy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keiara Lluberes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 08, 2025 -

Greenway Kia West responded

Hi Rosiermalik2, Thank you so much for your amazing review! We’re thrilled to hear that Bert Sopocy made your visit unforgettable and that you had such a positive experience with us at Greenway Kia West. Our team is dedicated to making every visit special for our Clermont and Central Florida customers. We can’t wait to welcome you back! If you need anything in the meantime, Bert and the entire team are always here to help. —Your Greenway Kia West Team, proudly serving Clermont and Central Florida

July 01, 2025

This was very efficient and quick service, I enjoyed the service I received from Kia Greenway More

by KENNEDY.ELLIS42
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Sopocy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 08, 2025 -

Greenway Kia West responded

Hi Kennedy.ellis42, Thank you so much for your kind words! We’re happy to hear you enjoyed your visit and received quick, efficient service from our team at Greenway Kia West. Providing excellent care and making things easy for our customers is always our priority. We appreciate your trust and are proud to serve the Clermont and Central Florida community. If you ever need anything else, we’re always here to help! —Your Greenway Kia West Team

June 30, 2025

Quick and easy to deal with Very friendly, took care of the recall notices for us More

by MATTYMATT3
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Martins
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Jul 19, 2025 -

Greenway Kia West responded

Thank you for your review, Matty! We’re glad Jesse and our Greenway Kia West service team made your recall service quick and easy. Friendly, efficient Kia care and prompt handling of recall notices are what we strive for. We appreciate your business and look forward to helping you with any future maintenance needs! – Mark Foster, Service Manager markfoster@greenwayauto.com

June 30, 2025

Very helpful Very helpful and responsive to my needs at the last minute On time More

by Justine6
Recommend Dealer
Yes
Employees Worked With
William Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Waters
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Jul 19, 2025 -

Greenway Kia West responded

Thank you for your kind review, Justine! We’re glad William and our Greenway Kia West service team were helpful and responsive, even with your last-minute request. Providing on-time, reliable Kia service is our top priority. We appreciate your trust and look forward to assisting you again in the future! – Mark Foster, Service Manager markfoster@greenwayauto.com

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