It was one of the most pleasurable experiences, buying a car/truck we've ever had. From the moment I called to make sure the car was still available and on site to the time we left. We've been looking for a used Chevy Camaro for our 17 year old daughter, her first car of her own. We saw the ad and had to call, a pretty voice came over the phone to ask, "how can I help you", I explained why I was calling and she kindly looked up the information and to my surprise the car was still there!. So, we let Shola know we would be coming in to see it in the morning. When we arrived we were greeted with a smile and asked "how may we help you". We told them we spoke with Shola and asked if she was available, she came out to greet us with a pretty smile and soft handshake spoke with my daughter and husband a bit and let them know Tim would be helping us. Tim was amazing as well! He left us for a very short bit to get the keys to this little dream boat of a car (Bumble Bee). He let us know a bit of information about the previous owner and how much she loved this car. He then aloud my daughter and husband to take a test drive, he was kind enough to squeeze in the back. When they returned we sat at a table, Tim thought we'd be more comfortable there because the offices are a bit small, which he was right. He asked what was the price we saw on the website, then asked, "is that OK with you?" We let him know It was good, but!! It was very short, sweet and to the point. I think it took all of 30 minutes to get an agreeable price, our information he needed for qualifying and set everything up for Charles to handle the bit of financing we would be doing on the used Chevy Camaro, which was in amazing condition! We thought financing some of the car would be a good idea, so when we're able to get our daughter's name on it when she turns 18, she can start building her own credit. When Charles came to get us to sign the papers he met us with a warm happy your here kind of greeting. He was quick, pretty amazing with his markers for marking where to sign, and quite thorough. My husband had an appointment to get to and was quite happy with how quick and professional they were. As we were finishing up the paperwork Tim had taken my daughter's new car back to be washed and filled with gas. When we were done with the paperwork with Charles, my husband left and my daughter and I waited for a few minutes till Tim came to get us and put her in her new car. In the meantime, Charles did come out to hand us our copies of the paperwork, her new registration and to show us the temporary tag he was going to have Tim place on the car until she gets her new permanent one. As we were walking to the doors where her car waited on the othersde we were greeted by Tony who graciously congradulated her on her new purchase and hope she has a nice time driving it. They all came outside while we were placed in the car by Tim who made sure she was comfortable and her seatbelt was on. Our hour and a half ride home was like We were flying. Very happy customers!