Grinwald Ford

Right Car, Easy Negotiation, Quick Purchase, Happy Customer Excellent purchase experience with Grinwald Ford. Found car via AutoTrader. Went to Grinwald twice, once to test drive car (it was already up front Excellent purchase experience with Grinwald Ford. Found car via AutoTrader. Went to Grinwald twice, once to test drive car (it was already up front & waiting for me when I got there), & second time to purchase. Traded 2 cars in and got fair pricing from dealer (fair pricing according to Kelly Blue Book). Told dealership needed purchase appointment to be expedient, appointment lasted about 2 hrs long (2 hrs = good considering included negotiating price of 1 car being purchased & value of 2 cars trading in). At dealership I worked mostly with Bill Maron and John Foltz, both very helpful & customer focused. More

Great service and friendly people Bill was a great salesperson! He was patient, listened to what I wanted in a car - and delivered great service! If your looking for a car - this is Bill was a great salesperson! He was patient, listened to what I wanted in a car - and delivered great service! If your looking for a car - this is the place to go! More

Missing the Mark on Customer Service I was given a hybrid vehicle as a loaner. When the vehicle was explained to me I was told it was going to run on battery and that the gas was the bac I was given a hybrid vehicle as a loaner. When the vehicle was explained to me I was told it was going to run on battery and that the gas was the back-up. The service person told me that normally they ask the customer to put the gas back in the tank they used, but told me I wouldn't have to because it was going to run on the battery. I asked many questions as I had not driven a vehicle like this before. On my way to work the next morning the first thing that happened was the low fuel light came on. Remembering what the service person told me I didn't feel concerned at first as it was supposed to be running on the battery and not on gas. When I couldn't stomach it any further I called the dealership and the person I talked to said oh my god you need to put gas in that vehicle. OK, really? I told him what was told me when I picked it up and he said I don't know why someone would say that. Well, they did. I asked him why they gave me a vehicle that was on empty when it relied on using gas. He told me that I need to understand how busy they are and that they don't have time to check. I guess they don't have time to give the right instructions either. I will not go back. More

My needs were top priority Bill was very gracious, thorough and honest. Bill made sure everything worked for me as well as going through all the features of the vehicle. Bill was very gracious, thorough and honest. Bill made sure everything worked for me as well as going through all the features of the vehicle. More

A+ Service! This is our second purchase from Grinwald Ford and we couldn’t be happier. They make purchasing a new vehicle fast and easy! Staff is friendly and hel This is our second purchase from Grinwald Ford and we couldn’t be happier. They make purchasing a new vehicle fast and easy! Staff is friendly and helpful and make your shopping experience great. I’d highly recommend them for anyone looking for a new 🚗 vehicle. More

Only place I will buy my vehicles from! I cant say enough about BILL MARON my sales man. This is the 2nd truck I bought through him and it doesn't get any better then this. Plus the owner J I cant say enough about BILL MARON my sales man. This is the 2nd truck I bought through him and it doesn't get any better then this. Plus the owner John Grinwald went beyond words to get the truck I wanted. Thank you again for the great truck buying experience. Brian French More

Nice dealership w/ great service I was recently at the dealership for some warranty work. All the service advisors were very professional and made sure the vehicle was completed prom I was recently at the dealership for some warranty work. All the service advisors were very professional and made sure the vehicle was completed promptly. Bill's a great salesman even after the sale! More

Above and beyond!! We purchased a 2012 Hyundai Elantra for our daughter. We drove over an hour to test drive, then purchase this car the very next day. Chad was very th We purchased a 2012 Hyundai Elantra for our daughter. We drove over an hour to test drive, then purchase this car the very next day. Chad was very thorough and professional! They even included brand new floormats that the car didn't have, Chad located and had sent over at the last minute before we picked up the car. They also believe in hydration! All the bottled water one can drink.. PLUS flowers at pick up was an extra treat!! A Plus service! More

Out of towners Chad (salesman) and John (finance) were a real pleasure to deal with. We drove in from Chicago and were greeted and treated like old friends. It reall Chad (salesman) and John (finance) were a real pleasure to deal with. We drove in from Chicago and were greeted and treated like old friends. It really was a wonderful experience to see there are still genuinely good people out there!!!! I plan on being a repeat customer despite the drive. And if you happen to pop in, do yourself a favor and ask for this duo. Thanks to the both of you and the Grinwald team. More