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Grinwald Ford
Watertown, WI
630 Reviews
Welcome to Grinwald Ford! Located in Watertown, WI, Grinwald Ford is proud to be one of the premier dealerships in the area. We have been serving Watertown and the surrounding area since 1958. We offer a pleasant and low pressure sales environment. Our sales staff is knowledgable and friendly, ready to assist you with all your vehicle wants and needs. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Grinwald Ford a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 630 reviews
April 07, 2016
Service Department Visit Fast, Friendly service done on time. Arrived for the appointment and vehicle was taken in immediately. Work on the vehicle took less than one hour as Fast, Friendly service done on time. Arrived for the appointment and vehicle was taken in immediately. Work on the vehicle took less than one hour as I awaited in the customer lounge area. More
by CAN79MAN
Verified CustomerEmployees Worked With
Todd Loeber, Ian Swinson
Helpful April 07, 2016
Great service The entire staff is very friendly and welcoming, from the service department to everyone up-front at the desk. The service done was of good quality an The entire staff is very friendly and welcoming, from the service department to everyone up-front at the desk. The service done was of good quality and done quickly. More
by nstrub
Employees Worked With
Todd Loeber
April 04, 2016
Platinum I drove up from Chicago to buy from Grinwald Ford. I dealt with salesman Chad Wickert and Finance Chris Adams. Can't beat the small town hospitality. I drove up from Chicago to buy from Grinwald Ford. I dealt with salesman Chad Wickert and Finance Chris Adams. Can't beat the small town hospitality. Best car buying experience of my life. Thanks Grinwald. More
by WB46
Employees Worked With
Cris Adams, Chad Wickert
April 04, 2016
Success in making a bad engine work properly My engine in my F150 with only about 45,000 miles was making a knocking noise. They indicated it was the cam fazers, and replaced them. We still had a My engine in my F150 with only about 45,000 miles was making a knocking noise. They indicated it was the cam fazers, and replaced them. We still had an issue with knocking noise. The service department worked hard to find a solution to the engine noise and did find a cure for the noise. I will say Grinwald Ford was very helpful in trying to get my problem fixed. I am very pleased with the effort by Todd Loeber and the staff to get my problem resolved. Todd, his crew, and Grinwald Ford, I feel went beyond what you would expect, to make me a happy customer. This is a to notch service department, and a quality Ford dealership. I highly recommend Grinwald Ford More
by DON-KAREN
Employees Worked With
Todd Loeber, Joe Kundinger
March 28, 2016
Great experience I haven't purchased a car in over 10 years so I was beyond stressed. After narrowing my search to a Ford Explorer, I found Grinwald Ford via the inte I haven't purchased a car in over 10 years so I was beyond stressed. After narrowing my search to a Ford Explorer, I found Grinwald Ford via the internet. Their location was about an hour from my home but they had the vehicle I wanted so I decided to give them a shot. I'm glad I did! I have nothing but positives to say. They took great care of me and helped me get past my stress and focused on a smart decision. Bill Maron provided fantastic customer service in a supportive, no pressure way. Chris Adams walked me through the financials in a logical, educational manner and again with no pressure. Even the owner, John Grinwald, made a point of stopping by to introduce himself and offer to answer any questions. The team combined to turn my stress into excitement for a great new ride. These guys took such good care of me that I'm considering driving past probably 20 other dealerships just to have them change my oil! I highly recommend this team. More
by Tom71
Employees Worked With
Cris Adams, Bill Maron
March 28, 2016
Really easy They find you exactly what you want! The price was good and every one there is very friendly! Definitely recommend them if your looking for a vehicle. They find you exactly what you want! The price was good and every one there is very friendly! Definitely recommend them if your looking for a vehicle. More
by KEESER61
March 26, 2016
Purchase of 2014 Ford Focus I worked with Bill Maron to purchase a used 2014 Ford Focus SE. Bill was helpful, knowledgeable, and friendly in assisting me with my purchase. I worked with Bill Maron to purchase a used 2014 Ford Focus SE. Bill was helpful, knowledgeable, and friendly in assisting me with my purchase. More
by DAVIDKWETZEL
March 25, 2016
Great Treatment They treated my family and I very well. We were given a fair value on our trade-in. We got a very good price on the "new" pre-owned car that we purc They treated my family and I very well. We were given a fair value on our trade-in. We got a very good price on the "new" pre-owned car that we purchased. Would recommend Grinwald Ford to anyone. More
by CNLMOREHOUSE
March 25, 2016
service The service department took their time to try and figure out a vibrations in my truck and found out I had 3 of 4 tire out of balance which were new ti The service department took their time to try and figure out a vibrations in my truck and found out I had 3 of 4 tire out of balance which were new tire put on by a different dealership. Go figure. More
by chad19
Employees Worked With
Todd Loeber
March 25, 2016
Awesome Todd Loeber and his staff are by far the best car care professionals in the area. Prompt, courteous and most importantly, HONEST. I trust Todd's deci Todd Loeber and his staff are by far the best car care professionals in the area. Prompt, courteous and most importantly, HONEST. I trust Todd's decision-making and never 2nd guess his diagnosis of the problem. His customer service skills go above and beyond what is expected. More
by BOB51
Employees Worked With
Todd Loeber
