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Grinwald Ford
Watertown, WI
628 Reviews
Welcome to Grinwald Ford! Located in Watertown, WI, Grinwald Ford is proud to be one of the premier dealerships in the area. We have been serving Watertown and the surrounding area since 1958. We offer a pleasant and low pressure sales environment. Our sales staff is knowledgable and friendly, ready to assist you with all your vehicle wants and needs. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Grinwald Ford a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 628 reviews
March 21, 2016
quick fixes I bought a used car with a couple small cosmetic issues. They ordered one replacement part that took a week maybe a little longer to arrive. They call I bought a used car with a couple small cosmetic issues. They ordered one replacement part that took a week maybe a little longer to arrive. They called when it came in to set up appointment. I made it for after work and it took them maybe 15 minutes to fix a couple small things. All of it was free of charge as well which I wasn't expecting as it was a used car. Great buying experience More
by RUNNERJB12
Verified CustomerEmployees Worked With
John Munzel, Ian Swinson
Helpful March 15, 2016
nice job staff answered any questions we had. Enjoyed the experience. Staff provided a personal touch that is not all that common any more. The flowers given staff answered any questions we had. Enjoyed the experience. Staff provided a personal touch that is not all that common any more. The flowers given to my wife was a nice touch. More
by CHRIS.WALTERS
Employees Worked With
Chad Wickert
March 15, 2016
Always pleasant We feel very comfortable with every visit being a purchase or maintenance done. Very pleasant staff. I feel prices are good and like that they take ca We feel very comfortable with every visit being a purchase or maintenance done. Very pleasant staff. I feel prices are good and like that they take care of rebates! More
by Junebug
Employees Worked With
Bill Maron
March 15, 2016
Very easy to work with. Bought my 1st car from Don Grinwald 1959 and have been with the Grinwald family since.Have purchaced a fleet of work trucks and personal autos and v Bought my 1st car from Don Grinwald 1959 and have been with the Grinwald family since.Have purchaced a fleet of work trucks and personal autos and vans We as a family and company look forward to continued freindship with Grinwald Ford . More
by JDZAUTNER
March 14, 2016
Above and Beyond Grinwald Service went ABOVE & BEYOND their service requirements. They installed my towing baseplate, brake switch assembly and brake lights in an expe Grinwald Service went ABOVE & BEYOND their service requirements. They installed my towing baseplate, brake switch assembly and brake lights in an expert fasion. I have a 2013 C-Max SEL. The installation LOOKS like OEM from the factory. Excellent work, excellent quality and excellent looks. Thank you FORD SERVICE, THANK YOU IAN SWINSON! More
by GBFANKEN
Employees Worked With
Ian Swinson
March 14, 2016
Worth the 2 hour drive from Illinois Once again, Grinwald Ford has been our "go to" dealer. Our local northern Illinois dealers Ford dealers need to take lessons from the Grinwald team! Once again, Grinwald Ford has been our "go to" dealer. Our local northern Illinois dealers Ford dealers need to take lessons from the Grinwald team! We will return for the next one ! We miss John Coughlin, but Bill, Cris, John and Chelsea did an outstanding job as usual More
by DANDE008
March 11, 2016
Our new Escape Our salesman Bill was great. He found exactly what we were looking for, and at a reasonable price. Bill took at least 30 min going over all the featur Our salesman Bill was great. He found exactly what we were looking for, and at a reasonable price. Bill took at least 30 min going over all the feature from the headlights to the navigation system. I highly recommend Bill and the whole dealership. More
by New car buyer
March 11, 2016
People who care I had been searching for a 2016 Shelby GT350 and was very dissatisfied with all the dealers I was dealing with. Andy at Grinwald was very sincere and I had been searching for a 2016 Shelby GT350 and was very dissatisfied with all the dealers I was dealing with. Andy at Grinwald was very sincere and dealt with me fairly making the buying experience a pleasurable one as it should be More
by Walterroadking
March 06, 2016
No hassle this was my best experience with a dealership. No hassle. No pressure. Friendly sales staff. I have recommended Grinwald to my f this was my best experience with a dealership. No hassle. No pressure. Friendly sales staff. I have recommended Grinwald to my friends. Even checking out dealerships on the internet, Grinwald had what I was looking for. What other dealer gives you new wipers,fresh oil change, and full tank of gas? More
by J.MOORE1948
Employees Worked With
Cris Adams, John Munzel, Bill Maron
February 29, 2016
great experience I saw a car I was interested in. I called and scheduled a test drive the next day. Loved the car and filled out the paperwork to buy it right after. T I saw a car I was interested in. I called and scheduled a test drive the next day. Loved the car and filled out the paperwork to buy it right after. There were a couple cosmetic things that needed fixed and they set up a day to take care of it all at once. More
by RUNNERJB12
