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Grinwald Ford - Service Center

Watertown, WI

4.6
127 Reviews
Call Service Center (920) 261-1800

127 Reviews of Grinwald Ford - Service Center

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August 06, 2025

They always make servicing my car easy peasy! I LOVE the valet service! My friends are jealous that their places don’t offer this. More

by ajms96
Recommend Dealer
Yes
Employees Worked With
Ralph Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2025 -

Grinwald Ford responded

Good Morning~ Thanks so much for taking the time to share your experience! We agree! Our pick up/delivery service is an excellent option for our customers, as we know time is so valuable. See you again soon! 😀

August 05, 2025

Ralph Schmidt is an outstanding service person and he has been an outstanding addition at Grinwald More

by nearypatrickj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 06, 2025 -

Grinwald Ford responded

Thank you Patrick, for the fantastic review highlighting Ralph in our Quick Lane! He loves being a service to our customers and hopes he can assist you again! 😀

August 04, 2025

Great dealership and great service. Very friendly and knowledgeable employees. Very easy to schedule. Great experience. More

by jason@seljan.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 04, 2025 -

Grinwald Ford responded

Hi Jason~ Thank you for the fantastic review! We are happy to be of service to you and hope to assist you again soon. 😀

August 04, 2025

Great people, great service! I know I can depend on them to do a thorough job. More

by bloggans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Grinwald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Oquendo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nina Joeckel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 04, 2025 -

Grinwald Ford responded

Hi Bob~ We greatly appreciate your loyalty to Grinwald Ford, and thank you for sharing your experience!

July 22, 2025

They always treat me fairly. Friendly customer service. Service is done in a timely manner. More

by CCDOVNIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura
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Jul 23, 2025 -

Grinwald Ford responded

Hi Chris~ We are glad to hear we provided you with friendly and timely service! Appreciate your feedback and look forward to seeing you again. 😀

July 21, 2025

Service writer was excellent to deal with, not pushy like many others I've dealt with in the past More

by michaelgwestphal
Recommend Dealer
Yes
Employees Worked With
Angel Oquendo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 23, 2025 -

Grinwald Ford responded

Hi Michael! Thank you for sharing your experience with us! Our Service Team works to provide the best customer service there is to offer. See you next time. 😀

July 18, 2025

Great service knowledgeable staff. Always willing to do their best to accommodate my schedule and checking for recalls and updates needed. More

by gdishneau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Oquendo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nina Joeckel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 18, 2025 -

Grinwald Ford responded

Hi Gail~ Thank you so much for your recommendations! Our staff of professionals is very dedicated to our customers and always provide the best service possible. We really appreciate your business! See you again soon! 😀

July 17, 2025

Employees are friendly and helpful, as well as being professional and quite efficient. Making appointments is easy and work being done is completed in a timely manner. More

by mtodd634
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 18, 2025 -

Grinwald Ford responded

Hello~ Thank you so much for leaving our Service Team this great review! They do work hard to provide the best customer service there is to offer. We appreciate your business! 😀

July 13, 2025

They get us in when we call seems like good work if we have a question they help us More

by MDQUINN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Schmidt
3.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Oquendo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nina Joeckel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 18, 2025 -

Grinwald Ford responded

Good Afternoon! Thank you for taking the time to leave us a review highlighting our Service Teams! We are glad we could accommodate you, and we are always here if you need anything. 😊

June 23, 2025

Everyone there has always been very pleasant and helpful to me. I would recommend you to anyone More

by babsgmax6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Oquendo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 25, 2025 -

Grinwald Ford responded

Hello~ Thanks so much for taking the time and leaving us a 5 star review! Our team of professionals is dedicated to providing the best customer service possible. We appreciate your business! 😊

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