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Grinwald Ford - Service Center

Watertown, WI

4.6
105 Reviews
Call Service Center (920) 261-1800

105 Reviews of Grinwald Ford - Service Center

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April 03, 2025

Always have a great experience at Grinwald Ford. Ralph Schmidt always does an excellent job with customer service and communication. Always feel confident with his recommendations due to his skills More

by MMLSNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2025 -

Grinwald Ford responded

Good Morning! On behalf of Grinwald Ford, we would like to thank you for sharing this great review about our Quick Lane Team! We are happy that you appreciate Ralph's hard work, and feel comfortable with his knowledge. We appreciate your business and look forward to serving you again. 😀

March 30, 2025

Dealership is way easier to work with compared to one in oconomowoc. Will always go here. More

by trucking1011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nina Joeckel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2025 -

Grinwald Ford responded

Good Morning~ Thank you for taking the time to leave a review, highlighting our Service Team! The Team works to offer the best customer service there is...Thank you for being our customer, we appreciate your business! 😀

March 29, 2025

Great customer service and communication , very polite and professional always a great experience working with the team members at Grinwald More

by ronmallacoccio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Oquendo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nina Joeckel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2025 -

Grinwald Ford responded

Hi Ron! Thank you for taking the time to leave a review highlighting our Service Team. The Team works together to be sure they give the best customer service possible. We appreciate your business! 😀

March 24, 2025

I never received notification when my vehicle was completed. I had to call the following day. More

by DEANMKEHL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
no one other than the guy i paid
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Mar 26, 2025 -

Grinwald Ford responded

Hi Dean, Thank you for taking the time to share your comments concerning your recent visit in the Quick Lane. As a valued customer, your comments allow us to evaluate and improve our customer service processes.

March 13, 2025

I love having my car serviced at Grinwald. They are friendly, fast, and quick to answer any questions I might have for them. Ralph is very friendly and welcoming to the business. More

by UTAH236
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 13, 2025 -

Grinwald Ford responded

Hello~ Thank you for your 5 star recommendation highlighting our Quick Lane team. We appreciate your business! 😀

March 10, 2025

I called with an issue with my car and they fit me into an already full schedule to get my car up and driving again. They even came to my house as it was a quick fix. More

by ashleysanchez19901
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Oquendo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 10, 2025 -

Grinwald Ford responded

Hi Ashley! Thank you so much for the recommendation! We are happy to hear that our Service Team could accommodate you so quickly. We appreciate your business! 😀

March 04, 2025

He took the time to show me options. The buying was fast and easy. Thanks More

by amy.heath10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Delkamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Oquendo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 05, 2025 -

Grinwald Ford responded

Hi Amy~ We are so happy to hear that your vehicle buying experience went smoothly! We wish you safe travels in you new 2024 Ford Escape, and look forward to seeing you again soon! Thanks again! 😀

March 03, 2025

I always get great service at Grinwald. They are always very nice and get my work done on time. More

by SCHERMOM7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Oquendo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 05, 2025 -

Grinwald Ford responded

Good Afternoon~ Thank you for taking the time to leave us a 5 star review! Our service team strives to give the best customer service there is to offer. We appreciate your business! 😀

February 27, 2025

Easy to schedule, fast service, friendly people who explain what was found and any needed repairs. More

by HERDE2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2025 -

Grinwald Ford responded

Good Morning! Thank you so much for the 5 star review highlighting our Quick Lane team! We look forward to meeting all your vehicle needs in the future. Appreciate your business! 😀

February 17, 2025

Great people, great place to service as well as buy vehicles Won't go anywhere else More

by TLOEBER2024
Recommend Dealer
Yes
Employees Worked With
Ralph
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Feb 20, 2025 -

Grinwald Ford responded

Hi Todd~ Thank you for taking the time to leave us a 5 star review! On behalf of Grinwald Ford, we are so glad to hear that you have enjoyed your vehicle-buying and service experiences at our dealership. We truly appreciate your business! 😀

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