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Group 1 Toyota North Austin

Austin, TX

Overview
Employees
Reviews
Vehicles
4.2
2,809 Reviews
Toyota of North Austin is your local source for all things Toyota. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Toyota you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Cedar Park and Leander. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our Austin Toyota Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Toyota of North Austin, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Toyota service with a shuttle service and loaners available if needed Genuine OEM Toyota parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Cedar Park, Leander, and Round Rock While we’re located in Austin, we also serve drivers from nearby locales: Round Rock, Pflugerville, Hays, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 8400 Research Blvd, Toyota of North Austin has the ultimate Toyota experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 512-458-2331 today!
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8400 Research Boulevard

Austin, TX

78758

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Showing 2,809 reviews

November 18, 2025

Called in needing a vehicle with 0 to limited amount down. Jo scheduled me a time to come in, started the application process right away. He asked what kind of car I wanted and I was able to leave with More

by Celia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Buantello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance Manager-
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Nov 20, 2025 -

Group 1 Toyota North Austin responded

Hello Celia, we're happy you found our staff to be so supportive during your experience here at Toyota of North Austin. We hope to be of service to you again in the future. Best wishes, Toyota of North Austin

November 16, 2025

Staff is always super kind and friendly. They’ve been a big help whenever I have issues with my car! More

by tcheshire9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Calamore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Aparicio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sat Amor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey Elliott
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Nov 17, 2025 -

Group 1 Toyota North Austin responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of North Austin! If you have any further questions, please don't hesitate to reach out!

November 15, 2025

Gracias por su trabajo, atención con calidad, excelente y prontitud en el atendimiento bendiciones y More

by reilinda51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasen
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Nov 16, 2025 -

Group 1 Toyota North Austin responded

¡Hola! Nos alegra mucho que hayas tenido una experiencia tan positiva. Si necesitas algo más, no dudes en llamarnos o visitarnos. ¡Que tengas un excelente día!

November 14, 2025

The staff is very friendly. I was able to purchase the vehicle with ease. Ali (salesman) was able to find me a vehicle spec that I wanted. He went over and beyond by picking up More

by yvetteb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Byron West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali Asiyaban(5stars)
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Nov 17, 2025 -

Group 1 Toyota North Austin responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of North Austin! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 14, 2025

Rafael was great, he got everything done. He said he would and then some. And he got it all done in a reasonable amount of time. I am completely impressed with what he was able to get accompl More

by Yodamap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael
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Nov 17, 2025 -

Group 1 Toyota North Austin responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of North Austin! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 10, 2025

Made an online inquiry on a used vehicle that had just come in the night before. It was priced at $6,488. An hour later I showed up for an appointment to test drive and was given a Carfax and buyer's sh More

by DaxRay
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Gary Beckford
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Pierce
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2025 -

Group 1 Toyota North Austin responded

Dear Dax Ray, Thank you for reaching out and sharing your concerns. We truly understand how frustrating it can be when pricing changes unexpectedly, and we sincerely apologize for any inconvenience this may have caused. At Toyota of North Austin, we strive to offer competitive pricing and transparency. Unfortunately, vehicle prices can fluctuate due to factors beyond our control, such as manufacturer adjustments, market demand, or inventory availability. While we do our best to communicate these changes promptly, we regret that this impacted your experience. We value your interest and would love the opportunity to earn your business again. Please don’t hesitate to reach out to me directly at KSpears@group1auto.com if there’s anything we can do to assist you further. Warm regards, Kara Spears, Toyota of North Austin

November 09, 2025

I arried on time and 20mins before a service person came to check me in. More

by hshaikhca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Calamore
3.0
This rating includes all reviews, with more weight given to recent reviews.
Bryson Wilson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Parker
3.0
This rating includes all reviews, with more weight given to recent reviews.
Natalit Castillo Sarmiento
3.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Aparicio
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sat Amor
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Barron
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neal Slocombe, Anais Frappoli
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Nov 11, 2025 -

Group 1 Toyota North Austin responded

Hello, Thank you for bringing your vehicle in today and for your patience during your service. We understand your time is valuable, and we apologize for the extended wait. Our team is committed to providing quality service, and sometimes unexpected delays occur to ensure every vehicle is properly cared for. We truly appreciate your understanding and will continue working to improve wait times. If you have any questions or need assistance scheduling your next visit, please let us know we'd be happy to help. Please reach out to me at JEaster@group1auto.com if you should have any further questions. Josie Easter, Service Customer Relations

November 08, 2025

Phil in the service dept was very helpful and had great communication with me regarding the repairs. More

by melissa.soto23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil
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Nov 09, 2025 -

Group 1 Toyota North Austin responded

Thank you for your kind words about Phil in our service department! We pride ourselves on great communication and are thrilled to hear he was able to assist you with your repairs. We appreciate your business and hope to see you again soon!

November 06, 2025

Had service done on recall 1hr later I am stuck on the side of the road More

by Disappointed customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yadir was great. Management wasn’t up to sta, Neal Slocombe
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Nov 09, 2025 -

Group 1 Toyota North Austin responded

Dear Valued Guest, Thank you for reaching out and letting us know about what happened. We truly understand how frustrating and inconvenient it must have been to experience a breakdown so soon after your service visit. Please know that this is not the level of service we aim to provide. We take this matter seriously and want to make things right.  Your safety and satisfaction are our top priorities. We appreciate your patience and the opportunity to resolve this quickly. Please contact me directly at JEaster@group1auto.com. so we can assist you right away. Sincerely, Josie Easter, Service Customer Relations

November 03, 2025

Martin Flores did an amazing job with customer service and support! He and the excellent staff did a wonderful job working with me and family to help us with our Toyota! I would and will recommend them t More

by comsudi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Flores
Report | Print
Nov 03, 2025 -

Group 1 Toyota North Austin responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of North Austin! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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