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Gullo Toyota of Conroe

Conroe, TX

Overview
Employees
Reviews
Vehicles
4.5
786 Reviews
Gullo Toyota is a family owned and operated dealership located in Conroe, Texas. We are pleased to serve the Conroe, Woodlands, Spring, and Houston area. We have been family run since 1970, and since the beginning the focus has always been on the customer. We do our best to make sure every single one of our customers is satisfied. Our exceptional sales staff is here to aid you in finding that perfect new or pre-owned vehicle. Our service department can take care of any of your service needs, and our certified body shop can get your car looking brand new again after that fender bender or major accident. We're always doing our best to "Treat You Like Family."
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500 I-45 S

Conroe, TX

77304

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Showing 786 reviews

March 27, 2026

Professional service always done right! I take my Toyota prius here for service because of the outstanding service I receive More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Howard
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Mar 27, 2026 -

Gullo Toyota of Conroe responded

It’s great to know our team consistently delivers professional service for your Toyota Prius. Thank you for choosing us for your maintenance needs. We look forward to keeping your Prius in top condition on future visits. Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

March 26, 2026

Great friendly service. The dealership service department is able to help with all my needs. More

by fstachmus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2026 -

Gullo Toyota of Conroe responded

We’re delighted to know our service team provided friendly support and handled your Toyota Tacoma needs effectively. We appreciate you sharing your experience and are here whenever you need us for future visits. Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

March 25, 2026

They don’t seem to care about customer. I found Nathan who made me feel better about dealership but he left the company More

by WCDAVIS4321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shane Phillips
1.0
This rating includes all reviews, with more weight given to recent reviews.
Maxine .
1.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Box
1.0
This rating includes all reviews, with more weight given to recent reviews.
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March 22, 2026

They were amazing and took care of me and were really attentive and kind and took care of me fast More

by lizardokar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maxine .
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Ritter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Box
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2026 -

Gullo Toyota of Conroe responded

We appreciate you trusting us with your Toyota Corolla service and leaving a five-star review. It’s great that our team delivered attentive and prompt care. We hope to assist you again soon. Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

March 22, 2026

Listend to me when I listend what I wanted then delivered exactly what I wanted More

by HILEJO5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Ritter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eathan
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Mar 22, 2026 -

Gullo Toyota of Conroe responded

We appreciate your feedback. Andy was committed to understanding your needs and ensuring you drove away in the exact Toyota Sienna you wanted. Please let us know if we can help in the future. Grant Gullo grantgullo@gullo.net General Manager

March 22, 2026

Humberto was a great service advisor! Great at communication and finishing the job ahead of expected time. More

by ASHLEYA2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Humberto
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Mar 22, 2026 -

Gullo Toyota of Conroe responded

Thank you for the 5-star rating and for sharing your positive service experience. We’re glad our team kept you informed and completed your Toyota 4Runner service ahead of schedule. We look forward to assisting you again. Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

March 21, 2026

We were very pleased with the professional and personal service we received. The text updates were very helpful. We are very happy with the Gullo service team. More

by jdunbar5
Recommend Dealer
Yes
Employees Worked With
Erica Howard
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Mar 22, 2026 -

Gullo Toyota of Conroe responded

Thank you for recognizing our team’s efforts at Gullo Toyota of Conroe. We appreciate your feedback on the text updates and service. Wishing you all the best with your vehicle.

March 21, 2026

Was over charged for my service . Took 4 phone calls before I was called back to get my 56 dollar over charge credited to my account . Along with a 2 hr wait to hv oil change and tire More

by TJKRAHMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shane Phillips
3.0
This rating includes all reviews, with more weight given to recent reviews.
Maxine .
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Borbor
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Mar 24, 2026 -

Gullo Toyota of Conroe responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Shawn Mize shawn_mize@gullo.net General Manager Paula Box paula_box@gullo.net Andy Ritter andy ritter andy_ritter@gullo.netHello, It's always our goal to provide our customers with five-star service. We would appreciate a chance to speak with you about your experience with our Service Department regarding the customer care and communication you encountered, our pricing, and the wait time that was involved. Please contact me at your convenience. I look forward to hearing from you! Best, Paula Box Customer Relations Manager 936-442-4318

March 21, 2026

Advisor was proactive and awesome when he handled the visit from the start to finish. More

by JEANTALENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not Applicable
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Mar 21, 2026 -

Gullo Toyota of Conroe responded

We’re glad our advisor provided proactive support during your Toyota RAV4 Hybrid service from start to finish. Thank you for the five-star review. We look forward to assisting you with any future needs. Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

March 21, 2026

My parents taught me to always choose kindness, and that’s something I truly value. I’ve been going to Gullo for quite some time, and Humberto is one of the kindest people I’ve met. While others may tr More

by p_ilene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Humberto from the servixe dept., the gentleman with glasses from car rental dept.and Robert from auto glass department
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Mar 21, 2026 -

Gullo Toyota of Conroe responded

It’s great to know you trust us with servicing your Toyota Tacoma and that our team member’s genuine care made a difference. Your pizza gesture really lifted spirits and reflects the warm atmosphere we aim for in our service area. Thank you for sharing your kindness! Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

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