Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Gullo Toyota of Conroe

Conroe, TX

Overview
Employees
Reviews
Vehicles
4.5
786 Reviews
Gullo Toyota is a family owned and operated dealership located in Conroe, Texas. We are pleased to serve the Conroe, Woodlands, Spring, and Houston area. We have been family run since 1970, and since the beginning the focus has always been on the customer. We do our best to make sure every single one of our customers is satisfied. Our exceptional sales staff is here to aid you in finding that perfect new or pre-owned vehicle. Our service department can take care of any of your service needs, and our certified body shop can get your car looking brand new again after that fender bender or major accident. We're always doing our best to "Treat You Like Family."
Contact Dealership
View Awards

500 I-45 S

Conroe, TX

77304

Directions

By Type

Showing 786 reviews

March 13, 2026

Friendly, warm, excellent service! Every visit is a great experience. Wish I could give 6 stars! More

by SGENSEAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maxine .
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Ritter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Box
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen O’Bannon
Report | Print
Mar 14, 2026 -

Gullo Toyota of Conroe responded

Thank you for your kind words. We appreciate your continued support of Gullo Toyota of Conroe. We're glad to hear each visit goes well.

March 13, 2026

All went very well. Everyone was kind enough and not pushy. No frills dealership…. All business More

by VLREED2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel
Report | Print
Mar 14, 2026 -

Gullo Toyota of Conroe responded

Appreciate your feedback about your experience with our team at Gullo Toyota of Conroe. We're glad you found our approach straightforward. Thank you for choosing us.

March 13, 2026

Seems like quality of service and workers has gone down slowly since 2018 pricing to high, trying to use technology to capture problems to add on sales. i got 1750000 miles on my truck and I am probably More

by DTEAGUE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
not to important i cant remember his
Report | Print
Mar 16, 2026 -

Gullo Toyota of Conroe responded

Hello, It's always our goal to provide our customers with five-star service. We would appreciate a chance to speak with you in greater detail about your previous experiences with our Service Team. Please contact me at your convenience. I look forward to hearing from you! Best, Paula Box Customer Relations Manager 936-442-4318

March 12, 2026

I have my sienna serviced here and have been very happy with their service, & professional atmosphere. thank you More

by RB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maxine .
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 12, 2026 -

Gullo Toyota of Conroe responded

Thank you for bringing your Toyota Sienna in for service. It’s wonderful to hear our team’s professional atmosphere and attention to detail met your expectations. We look forward to caring for your vehicle again. Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

March 12, 2026

Always get the first appointment at 0700. Truck is first in line and first in the shop. Still takes 2 hours every time to do a simple oil change and tire rotation. Will not be back. More

by MARLOW99
Service Time
Recommend Dealer
No
Employees Worked With
Shane Phillips
3.0
This rating includes all reviews, with more weight given to recent reviews.
Maxine .
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 15, 2026 -

Gullo Toyota of Conroe responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Shawn Mize shawn_mize@gullo.net General Manager Paula Box paula_box@gullo.net Andy Ritter andy ritter andy_ritter@gullo.netHello, It's always our goal to provide our customers with five-star service. We would appreciate a chance to speak with you about your experience with our Service Team regarding the time taken to complete the oil change and tire rotation on your truck. Please contact me at your convenience. I look forward to hearing from you! Best, Paula Box Customer Relations Manager 936-442-4318

March 11, 2026

When I brought my Tacoma in for covered 10k service I mentioned that I had to use a breaker bar with a 24” extension to remove the filter carrier. The service advisor said, “That’s the way they install t More

by JCHAN0210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown…Jose?
Report | Print
Mar 14, 2026 -

Gullo Toyota of Conroe responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Shawn Mize shawn_mize@gullo.net General Manager Paula Box paula_box@gullo.net Andy Ritter andy ritter andy_ritter@gullo.netHello, Thank you for bringing this to our attention. Your feedback is very important to us. We would like to speak with you about your experience with our Service Department regarding the filter carrier installation in your vehicle. Can you please contact me at your earliest convenience? I appreciate your time. Sincerely, Maxine Matamoros 936-442-4319

March 11, 2026

The overall service was great, the coffee was great, and Kenny was great (as always) !!! More

by HAWTHORNEDANIEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny
Report | Print
Mar 11, 2026 -

Gullo Toyota of Conroe responded

We’re glad the service and coffee hit the mark for you. Thank you for trusting us with your Toyota RAV4. We look forward to helping you again. Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

March 10, 2026

We were there almost two hours for an oil change and they talked us into checking the break fluids. I had to go and inquire after one and a half hours and seeing other people come and go. I paid my $350 invo More

by rickandmaryhead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Puneet
Report | Print
Mar 14, 2026 -

Gullo Toyota of Conroe responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Shawn Mize shawn_mize@gullo.net General Manager Paula Box paula_box@gullo.net Andy Ritter andy ritter andy_ritter@gullo.netHello, I'm sorry that you were disappointed by your recent experience at our dealership. We want to provide every customer with excellent service. Please reach out to me so I can discuss this with you further. Thank you, Paula Box Customer Relations Manager 936-442-4318

March 07, 2026

Amazing customer service reps. Clean wait area with beverages provided. Clean restrooms. Love that u can schedule appointment. More

by sanngatza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I think I worked with an Erica
Report | Print
Mar 07, 2026 -

Gullo Toyota of Conroe responded

Thanks for noting our helpful customer service staff, clean lounge with beverages, and spotless restrooms. We’re happy the appointment scheduling worked well for your Toyota Corolla Cross Hybrid. We look forward to your next visit. Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

March 07, 2026

Recommended services that were not yet due. Did not give accurate estimate for how long it would take thus waited for 3 1/2 hours for what should have been a very short visit. More

by TOM.GARDNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shane Phillips
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 10, 2026 -

Gullo Toyota of Conroe responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, Tom, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Shawn Mize shawn_mize@gullo.net General Manager Paula Box paula_box@gullo.net Andy Ritter andy ritter andy_ritter@gullo.netHello, It's always our goal to provide our customers with five-star service. We would appreciate a chance to learn more about your experience with our Service Department regarding the wait time and customer care you encountered. Please contact me at your convenience. I look forward to hearing from you! Best, Paula Box Customer Relations Manager 936-442-4318

1
...
17
18
19
...
79