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Gullo Toyota of Conroe

Conroe, TX

4.4
408 Reviews
Gullo Toyota is a family owned and operated dealership located in Conroe, Texas. We are pleased to serve the Conroe, Woodlands, Spring, and Houston area. We have been family run since 1970, and since the beginning the focus has always been on the customer. We do our best to make sure every single one of our customers is satisfied. Our exceptional sales staff is here to aid you in finding that perfect new or pre-owned vehicle. Our service department can take care of any of your service needs, and our certified body shop can get your car looking brand new again after that fender bender or major accident. We're always doing our best to "Treat You Like Family."
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500 I-45 S

Conroe, TX

77304

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Showing 408 reviews

October 12, 2025

I have used Gullo Toyota for all my new cars and for service. They do a fabulous job getting me in and out of the service department each visit. More

by CHADM20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember,
Oct 12, 2025 -

Gullo Toyota of Conroe responded

Thanks for sharing about your experience with Gullo Toyota of Conroe. We appreciate your business and hope to see you again soon! Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

October 12, 2025

We had an exceptional experience. Service was quick and exceeded our expectations. We plan to select the Conroe location for all of our service needs. More

by JENNIFERTAYLOR233
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Oct 12, 2025 -

Gullo Toyota of Conroe responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gullo Toyota of Conroe. Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

October 12, 2025

Friendly people. Good service. Very helpful with questions. Comfortable waiting area. Very happy with my new Toyota! More

by DICKENS599
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises and London
Oct 12, 2025 -

Gullo Toyota of Conroe responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

October 12, 2025

Still waiting on parts. It has been several weeks now. I had to call them to get an update. More

by DRMATTLEDDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Rep
Oct 15, 2025 -

Gullo Toyota of Conroe responded

Dr. Leddy, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if you'd like to discuss your visit in more detail, please don't hesitate to contact us directly. Alternatively, let us know the best way to reach you, and we will be in touch. We'd love to get to the bottom of this and turn things around for you. Shawn Mize shawn_mize@gullo.net General Manager Paula Box paula_box@gullo.net Andy Ritter andy ritter andy_ritter@gullo.net

October 12, 2025

I’ve been complaining about the squeaking sound in the driver’s seat since my first service, yet after this second service, nothing has changed. This is unacceptable. Either the issue was completely ignor More

by bbjomar77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cody Carter
Oct 15, 2025 -

Gullo Toyota of Conroe responded

Thank you for this feedback, Wilbert. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Shawn Mize shawn_mize@gullo.net General Manager Paula Box paula_box@gullo.net Andy Ritter andy ritter andy_ritter@gullo.net

October 11, 2025

Terrible service by Joel, he kept me waiting both times I was there. When I went to pick up my car at his service desk no one knew where he was I waited over 10 minutes till the manager himself helped me out More

by Ag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joel
Oct 15, 2025 -

Gullo Toyota of Conroe responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Shawn Mize shawn_mize@gullo.net General Manager Paula Box paula_box@gullo.net Andy Ritter andy ritter andy_ritter@gullo.net

October 10, 2025

Excellent communication , fair and honest service options presented, a dealership that can be trusted to provide the service you expect More

by DWMANDARO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reuben / Sales
Oct 10, 2025 -

Gullo Toyota of Conroe responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

October 09, 2025

Everyone was polite and friendly. They answered all my questions and was sent on my way More

by timothystamant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
Oct 09, 2025 -

Gullo Toyota of Conroe responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gullo Toyota of Conroe to be a positive one. Please don't hesitate to reach out if you need anything else. Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

October 09, 2025

Great service! Personnel were knowledgeable and courteous. Service was completed in less than an hour. Will visit this location again! More

by cap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Kubecka
Oct 09, 2025 -

Gullo Toyota of Conroe responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gullo Toyota of Conroe, we look forward to having you as a valued customer for many years to come! Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

October 09, 2025

As soon as I walked up, I explained to salesman who greeted me how complicated my needs were. Lee assured me he was up for it! And he was exceptional! All through the process of finding and buying m More

by CHURLEY08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Pasero and Paul
Oct 09, 2025 -

Gullo Toyota of Conroe responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Grant Gullo grantgullo@gullo.net General Manager