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Haasz Automall

Ravenna, OH

4.9
3,035 Reviews
Haasz Automall is a locally family-owned dealership. Proudly serving Northeast Ohio and surrounding areas for the last 15 years! Our courteous, knowledgeable, trustworthy, and professional sales, service, parts, and body shop provide a truly exceptional experience whether you are purchasing a new vehicle, pre-owned vehicle, servicing your current vehicle, or looking to upgrade with Mopar performance accessories or parts. We have one of the highest customer satisfaction indexes in the region because of our devotion to our customers and their experience with Haasz Automall! Offering a streamlined internet buying process, a variety of new and pre-owned vehicles to choose from, and credit specialists on site to help every customer get the vehicle they need, regardless of their credit history. We are confident that we can provide you with a quick, easy, and enjoyable buying experience.
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4886 Ohio 59

Ravenna, OH

44266

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Showing 3,035 reviews

January 16, 2019

Service Appointment Stephanie in the service department was excellent from start to finish. She was able to assist in the timely repair of my Jeep Compass. They had a ren More

by New Compass driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Mcarthy
Jan 16, 2019 -

Haasz Automall responded

Thank you for choosing us for your service needs. We're glad your experience was excellent and invite you to come back and see us anytime.

January 14, 2019

Horrible ×3 This place is the home of the please give us another chance, i leased a 2015 journey from haasz and i took it in for service and they wrecked my car a More

by Wmorgan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tyler Kline
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Scott
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Haasz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Baxter, Lloyd Eshelman
Jan 28, 2019 -

Haasz Automall responded

Hello, We are disheartened to hear that your experiences with us have led to any dissatisfaction. Our customers are very important to us, and we would like to connect with you personally at your soonest convenience to discuss your situation. Please reach out to us directly. We appreciate your time. Sincerely, Haasz Automall of Ravenna

January 14, 2019

Fast prompt and friendly Fast, honest and friendly. They kept me in the loop as to when my new Jeep would arrive. Upon pick up , everything was handled very quickly- we were i More

by Jlrubicon22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brennan Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Baxter
Jan 15, 2019 -

Haasz Automall responded

Hello, Thank you so much for sharing your amazing feedback about shopping for your Jeep with us. We're so glad our team took wonderful care of you. Please know we greatly appreciate your recommendation. If there is anything else we can do for you, please do not hesitate to ask. We are here for you!

January 12, 2019

Routine mainentaince Greeted by Todd. He went all out to record my concerns, and when my service was done, he answered all my questions. As always it was prompt and neat. More

by Bluto
Recommend Dealer
Yes
Employees Worked With
Jeff Bender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Dalton
Jan 13, 2019 -

Haasz Automall responded

Thank you for the five-star review! It's great to know that Todd provided you with excellent customer service. Please let us know if there is anything else we can do for you.

January 10, 2019

Great experience buying a new truck.. Stopped on a Saturday after seeing the vehicle I wanted on line they had it same price as listed just a great experience so happy I decided to come h More

by Shomike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Choong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brennan Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2019 -

Haasz Automall responded

Hi, Thanks for the great review. It is nice to hear of guests using our online tools to help with their shopping process. Congratulations on your new RAM! Let us know when you have service needs as well.

January 05, 2019

Great experience great people to work with . Very friendly. Big selection . Would recommend for anyone. This is the second vehicle i purchased . Sales and service has More

by Kevin2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geno Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brennan Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Baxter
Jan 06, 2019 -

Haasz Automall responded

Thank you for the great review, Kevin! We are happy to know that you were satisfied with your second purchase from us. Let us know if there is anything else we can help you with. We look forward to your next visit!

January 05, 2019

Dodge Hellcat We came into the dealership and right away were greeted and asked how to be helped. Everybody there was very friendly to us and eager to help us out. More

by claymahnen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2019 -

Haasz Automall responded

We appreciate the great review! You can always expect a welcoming atmosphere and exceptional service from us. Let us know if there is anything else we can help you with. We look forward to working with you again!

January 04, 2019

Good experience Everyone was friendly easy to talk to easy to work with it was stress free I’ll definitely come back .to haaz prices was easy to get More

by Tony9233
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Baxter, Lloyd Eshelman
Jan 05, 2019 -

Haasz Automall responded

Thank you for the five-star rating! We're happy to hear our prices met your needs and we look forward to seeing you again in the future!

January 03, 2019

Mike, Bob Great Job! Mike, Did an outstanding job communicating the process, the vehicle and made the experience comfortable- Bob shared his knowledge of the Jeep as well- More

by GrandJeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Bracken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Fulvimar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Baumgartner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2019 -

Haasz Automall responded

Thank you for the excellent review! We will be sure to thank Mike and Bob for providing you with a comfortable, communicative, and easy car-buying experience from start to finish. Let us know if there is anything else we can help you with. We look forward to your next visit!

January 03, 2019

2018 Dodge Journey Purchase I purchased a 2018 Dodge Journey on one of your busiest nights! Julie was a welcoming and knowledgeable salesperson & the great deal was done in a ver More

by DebK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Baumgartner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Simonetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Young
Jan 04, 2019 -

Haasz Automall responded

Thank you for taking the time to leave us your positive feedback! We are happy to know that your car-buying experience went well and that Julie was welcoming and knowledgeable. It is great that Julie was able to get you a great deal by being honest and quick. We apprecaite you recommending us and we hope that you will visit us again soon!

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