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Haasz Automall

Ravenna, OH

4.9
3,033 Reviews
Haasz Automall is a locally family-owned dealership. Proudly serving Northeast Ohio and surrounding areas for the last 15 years! Our courteous, knowledgeable, trustworthy, and professional sales, service, parts, and body shop provide a truly exceptional experience whether you are purchasing a new vehicle, pre-owned vehicle, servicing your current vehicle, or looking to upgrade with Mopar performance accessories or parts. We have one of the highest customer satisfaction indexes in the region because of our devotion to our customers and their experience with Haasz Automall! Offering a streamlined internet buying process, a variety of new and pre-owned vehicles to choose from, and credit specialists on site to help every customer get the vehicle they need, regardless of their credit history. We are confident that we can provide you with a quick, easy, and enjoyable buying experience.
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4886 Ohio 59

Ravenna, OH

44266

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Showing 3,033 reviews

August 15, 2018

Quick work Very polite and knowledgeable. There was a quick turnaround and getting our Jeep Liberty repaired. Kept in contact and got me a shuttle to and from ho More

by Wwalker85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoffrey Baldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christy Six
Aug 15, 2018 -

Haasz Automall responded

Thank you for your fantastic review! We are thrilled to hear you had a pleasant experience with our Service department. We look forward to seeing you again.

August 13, 2018

Satisfied Geno kept my jeep for me until I came back from vacation. Really satisfied with my jeep. Will come back to Haasz dealership again. Thank you More

by Jo1943
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geno Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2018 -

Haasz Automall responded

Hello Jo, We were happy to do so! Thank you for sharing and we look forward to your return visit!

August 13, 2018

New Jeep I am so thankful for everything Julie has done for me today. I am driving out with a new Jeep and it was exactly what I was wanting. Thanks Julie More

by Catelouis3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Simonetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2018 -

Haasz Automall responded

Hi, Julie was more than happy to help you find your new Jeep. Congratulations and come again!

August 13, 2018

Disorganized process The whole process was disorganized and took forever. At one point John went up to talk with Andy the sales manager and left me there for 20min. I had More

by DS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Scott
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Baumgartner
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Reed
Sep 17, 2018 -

Haasz Automall responded

Hello, Thank you for sharing your feedback. We are disappointed to learn of any customer service that you felt was disorganized. Please know we take your comments seriously and would appreciate the chance to speak with you to learn more about your experience. Would you please contact us when you have a moment? Thank you. Best, Haasz Automall of Ravenna

August 10, 2018

Made my dream car available Adam and Tyler from Haasz made me getting my dream car the easiest thing in the world. They were very transparent with me about what was going on. Nev More

by caleer10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Gordon, Bill Plumley
Aug 11, 2018 -

Haasz Automall responded

Thank you so much for taking the time to share your wonderful experience. It is so great to hear Adam and Tyler were able to get you an affordable deal on your dream car. If there is anything else we can do for your, please let us know. Congratulations on your new dream car!

August 09, 2018

Absolutely Amazing Geno was an all around great sales man. He was efficient, friendly, and worked around what I was able to afford. Also his magic tricks are amazing and More

by kianaloughney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Huzvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geno Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2018 -

Haasz Automall responded

Thank you for taking the time to leave a splendid review! It's a pleasure to hear Andy and Geno went above and beyond to provide you with an excellent experience. They'll both be very happy to hear your kind words. We appreciate your business and hope to see you again in the future.

August 08, 2018

COULDNT BE HAPPIER Brennen was my sales person. And I couldn’t be happier with all his help. Now I have a safe reliable car ! Mary was so nice as well More

by Fife1015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brennan Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2018 -

Haasz Automall responded

Thank you for sharing your experience with us! Congratulations on your new car! It looks great!

August 07, 2018

Excellent our sale rep Geno was the best very friendly My exiperece was wonderful we walked in just to see what we qualified for and we got a 2018!! Never did we think that could happen. Thank you Geno you More

by Carpet01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geno Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2018 -

Haasz Automall responded

Thank you for your wonderful review! It was a pleasure working with you. Congratulations on your new car! We hope you are enjoying it!

August 07, 2018

Over priced and poor service $118.00 for an engine air filter and a cabin air filter, OEM quality parts at a local part store is $26.00. And I was told if I replaced them myself i More

by Arthurhrdlicka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Huzvar, Mike Purk, Christy Six
Aug 07, 2018 -

Haasz Automall responded

Arthur, We appreciate your feedback, and we're disappointed that your experience with us wasn't satisfactory. Thank you for taking the time to speak with our Service Manager Kim Rafferty today. Please let us know if there is anything we can do to assist further. Best regards, Haasz Automall of Ravenna

August 07, 2018

Exceptional Service. So glad that I joined the Haasz automall family. Has been best car buying experience I have ever had. took my truck in today to get new bed liner i More

by Sharon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christy Six
Aug 08, 2018 -

Haasz Automall responded

Thanks, Sharon, for taking the time to leave us your positive feedback! We are happy to know that you joined our family and that you had the best car-buying experience that you have ever had with us! It is great that we were able to help you quickly get the bed liner installed in your truck. We hope to see you again in the near future!

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