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Haasz Automall

Ravenna, OH

4.9
3,034 Reviews
Haasz Automall is a locally family-owned dealership. Proudly serving Northeast Ohio and surrounding areas for the last 15 years! Our courteous, knowledgeable, trustworthy, and professional sales, service, parts, and body shop provide a truly exceptional experience whether you are purchasing a new vehicle, pre-owned vehicle, servicing your current vehicle, or looking to upgrade with Mopar performance accessories or parts. We have one of the highest customer satisfaction indexes in the region because of our devotion to our customers and their experience with Haasz Automall! Offering a streamlined internet buying process, a variety of new and pre-owned vehicles to choose from, and credit specialists on site to help every customer get the vehicle they need, regardless of their credit history. We are confident that we can provide you with a quick, easy, and enjoyable buying experience.
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4886 Ohio 59

Ravenna, OH

44266

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Showing 3,034 reviews

January 22, 2018

The sales person lied, I got the run-around. We had a price quoted for a vehicle, then after agreeing to it, were told it wasn't possible. We were told a small increase might be necessary, but t More

by buystrucksalot
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Tyler Kline
1.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Simonetti
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Linda Sousa, Greg Baxter
Jan 24, 2018 -

Haasz Automall responded

Thank you for taking time to speak with our General Manager Tyler Kline. Once again, we're sorry for the miscommunication and hope you give us a chance to make it right. Thank you, Haasz Automall of Ravenna

January 20, 2018

Great experience buying a Jeep Rubicon! Adam Gordon was our salesman. He was very kind and genuine. He didn’t try to push us any certain way. He took the time to answer all of our questions More

by Levi wilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Baxter, Adam Gordon
Jan 20, 2018 -

Haasz Automall responded

Hi Levi, thank you for sharing your five-star experience with Adam and the rest of our team. Adam was happy to help you find the perfect vehicle that fit your needs. Please let us know if you need anything else. We look forward to serving you again in the future.

January 20, 2018

New Jeep Wrangler 2018 Haasz always delivers a great experience and everyone there are very kind and will work with you on what you are looking for. Linda has done a great j More

by MEGAN23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Sousa
Jan 20, 2018 -

Haasz Automall responded

Hi Megan, thank you for the five-star review and recommendation! We are pleased that you had a great experience with Linda and the rest of our team. If you need anything else, then don't hesitate to contact us. We are always happy to help!

January 20, 2018

Great place to get a car!!! They are all very nice help there. They try to help everyone out the best they can and dnt push anything on u. My dealer was understanding and was car More

by June D Allison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Baxter
Jan 20, 2018 -

Haasz Automall responded

Thank you for sharing your five-star experience, June! We are glad that you had a great visit with Greg. We appreciate the recommendation, and we hope to see you again in the future.

January 20, 2018

Great experience! I couldn't of asked for anything more! We loved it so much we leased two vehicles there in the same year! John Reed treated us great and the entire experience could not of gone any better! More

by Klinton Emery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Reed, Bill Plumley
Jan 20, 2018 -

Haasz Automall responded

Hi Klinton, we are pleased that you have had a five-star experience with John and our service department. Your satisfaction is our top priority, and we're glad that we were able to help you. If you need anything else, then please contact us. We look forward to your next visit.

January 19, 2018

Amazing, helpful, understanding, patient, flexible, genuine Great service, worked with me, were very patient, genuine people, made the process easy and I was able to understand everything. Friendly atmosphere. More

by Rache0897
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Baumgartner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brennan Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Baxter
Jan 19, 2018 -

Haasz Automall responded

Hello, Brendan, Mary, and the team were happy to work with you when you were searching for your vehicle. We understand that buying a car is a very important decision and allow our customers the time they need to make it. Congrats on your car and come back soon!

January 19, 2018

Shady Got an offer for my used car thru cars.com, then when I clicked on it, it said “offer expired.” Emailed the name on the offer, Heather, who responded More

by Cd1515
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Brennan Scott
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Linda Sousa, Heather Mayle
January 19, 2018

Friendly, and knowledge staff The service department got me in and diagnosed the issue with my check engine light quickly. Got my car back a few hours later with all issues resolve More

by Chuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Cosma, Justin Gallina
Jan 20, 2018 -

Haasz Automall responded

Hi Chuck, thank you for sharing your five-star experience with our service department. We were happy to diagnose the issue and fix it. If you need anything else. then don't hesitate to contact us. We look forward to serving you again in the future.

January 15, 2018

Can’t recommend enough! Justin, my service advisor made sure to offer fast, quality service and Christy Cosma and Geno Gordon took great care of us by helping us find a great More

by Nblake0828
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geno Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christine Cosma, Justin Gallina
Jan 16, 2018 -

Haasz Automall responded

Thank you for sharing your five-star experience with Justin, Christy, and Geno! We appreciate the recommendation, and we're glad that we were able to help you find a great car with a great deal. If you need anything else, then don't hesitate to contact us.

January 15, 2018

Excellent job geno gordon we really like are dodge Geno Gordon took great care of us by helping us find a great deal really nice people at haasz More

by rick day
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geno Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2018 -

Haasz Automall responded

Hi Rick, thank you for the five-star review and recommendation! We're glad to learn that you had a great experience working with Geno. He was happy to help you. Please don't hesitate to contact us if you need anything else. We look forward to serving you again in the future.

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