Haasz Automall

Used truck purchase with some issues. UPDATE TO THIS REVIEW: JUST SPOKE TO JUSTIN WITH HAASZ. THE FEES FOR FINANCE ARE BEING REFUNDED AND WE WILL BE MAKING ARRANGMENTS IN THE FUTURE TO HAV UPDATE TO THIS REVIEW: JUST SPOKE TO JUSTIN WITH HAASZ. THE FEES FOR FINANCE ARE BEING REFUNDED AND WE WILL BE MAKING ARRANGMENTS IN THE FUTURE TO HAVE TRUCK FULLY DETAILED. RESPONSE TO ORIGINAL EMAIL WAS WITHIN THE HOUR. THAT'S CUSTOMER SERVICE. Recently made purchase from Haasz. My Salesman was Geno Gordon. I found the experience with Geno to very pleasant and stress free. Would highly recommend Geno to anyone. More

Mike Lynch I recommend Mike as a top grade Salesman. He did everything to the T's. Made sure I met the person whom I was texting the day before, ALex, also a I recommend Mike as a top grade Salesman. He did everything to the T's. Made sure I met the person whom I was texting the day before, ALex, also awesome and very sweet!! Mike Made sure the vehicle I needed was the one I received. I am not the perfect person trying to get a good restart to me and Mike made me the happiest person with the simple words " you will be leaving in a new car today ".. I was shocked. He asked the right questions. Was not pushy. Made me his #1 customer. Great sense of humor and a warming smile! Was recommend a Patriot...got it ...even in the color I wanted. Although I couldn't take it home yesterday...He recommended a loaner until it came in...deal done...you got the Sale Mike...perfect! Recommending him to all my friends and those of you reading this review! Ask for Mike More

Love my new car Everything with buying my new car went exactly as expected. Our salesman was Mike F and he was awesome. There were no surprises, the car was delivered Everything with buying my new car went exactly as expected. Our salesman was Mike F and he was awesome. There were no surprises, the car was delivered right on time despite the weather. Everything was ready to go when we came to get the car. They were able to get me everything I was looking for without compromise and at a price I was comfortable with even though another dealership didn't even get close! More

Guaranteed Customer Satisfaction I recently had a negative buying experience at Haasz Automall. I used this venue to express my displeasure. Within twenty-four hours of my posting, I recently had a negative buying experience at Haasz Automall. I used this venue to express my displeasure. Within twenty-four hours of my posting, I received a telephone call from Andy Huzvar. Over the course of several conversations and emails, he provided me with all of the information I requested. The next telephone call I received was from Tyler Kline, General Manager who asked me what he needed to do to address my concerns. I shared with him my proposed resolution. Much to my surprise he suggested a resolution that I never thought was possible. He followed through on his proposed resolution surpassing my expectations. In a day where slogans such as "the customer is always right"; "the customer is number one"; and "guaranteed customer satisfaction" have become cliché, it is refreshing to find a business that truly embodies these philosophies. I was truly impressed by the prompt resolution to my concerns by Mr. Kline and his team that I dealt with on my return trip to the dealership. Those individuals are Rick McCoy and Mary Scott. Everyone has won me over as a loyal customer. I have recommended Haasz to my family, friends and coworkers. More

Excellent Customer Service! I went into Haasz needing/wanting to buy a new Jeep Wrangler. I was approached with superior customer service as soon as I stepped in the doors! Both I went into Haasz needing/wanting to buy a new Jeep Wrangler. I was approached with superior customer service as soon as I stepped in the doors! Both the new car manager, Justin Bracken and my sales professional Brad Grega were top notch! Greg assessed my every want/need with exceptional service!!!!! I will recommend anyone and everyone I know to shop with the Haasz Automall whenever they have a vehicle need!!! More

Great people I came into the dealership hoping to get a new car. Even though I wasn't able because of past history I was still treated with respect and I know my I came into the dealership hoping to get a new car. Even though I wasn't able because of past history I was still treated with respect and I know my salesman John Read did everything he could to try and help me. Him and Justin both helped as much as they could. More

great experience, great salesman Great experience they worked hard to get us the jeep we wsnted quickly and at the price we wanted. Great salesman and awesome overal experience would Great experience they worked hard to get us the jeep we wsnted quickly and at the price we wanted. Great salesman and awesome overal experience would recommend john reed to everyone i know looking for a car More

John Reed is the best!! John Reed is great! Definitely go to him if you're looking to buy! Got me in the car I wanted at a great price! Will definitely come back! John Reed is great! Definitely go to him if you're looking to buy! Got me in the car I wanted at a great price! Will definitely come back! More

John Reed...... Great Salesperson to work with I went to haasz Automall in Ravenna. I worked with John Reed. Was a great experience. JOHN REED treated me with respect and was very professional. I I went to haasz Automall in Ravenna. I worked with John Reed. Was a great experience. JOHN REED treated me with respect and was very professional. I recommend going to see him if you need a car... More

Great experience Fast timely very friendly was over all a great experience can wait to deal again def come here for your car or any needs always willing to go above an Fast timely very friendly was over all a great experience can wait to deal again def come here for your car or any needs always willing to go above and beyond More