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Hagerstown Honda
Hagerstown, MD
843 Reviews
Hagerstown Honda began operation in November 1990 and moved from our temporary location on Frederick Street to the I-70 Auto Mall in July of 1991. Many of our original 12 associates are still members of the Hagerstown Honda team as are many that joined our growing operation in the early 1990s. We are very proud that so many of our associates in all departments remain part of our organization.
In 1997, we added KIA vehicles to our product offerings and completed our new Honda building in 2000, which is twice the size of the new building completed in 1991. We have been very fortunate that many of our customers continue to buy their new and used vehicles from us year after year. We have grown to become one of the top Honda dealers nationwide and with over 3,000 customer deliveries each year, Hagerstown Honda is western Maryland's largest automotive dealer.
As we continue to grow and expand on our 15 acre complex, our goal is always to serve our customers' better. The internet has allowed our new customers to learn more about our service, our inventory and our commitment to customer satisfaction before they drive on the lot. The internet has also allowed our existing customers to make service appointments, purchase parts or just learn more about the exciting new products that come from Honda and KIA every year. We hope you will keep us on your shopping list when your transportation needs change and will always feel that you have a home at Hagerstown Honda/KIA.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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August 05, 2017
Leasing A Honda CRV Touring My experience with the leasing of my 2017 Honda CRV Touring was very illuminating. I had decided that I wanted to buy a new Honda CRV EXL model. Wit My experience with the leasing of my 2017 Honda CRV Touring was very illuminating. I had decided that I wanted to buy a new Honda CRV EXL model. With the help of Ian Smith and Tariq Anwar they helped me to make the decision to lease a Touring. I had never leased a car before. Tariq explained to me exactly what leasing a car entailed. He took time to answer any questions I had and worked with me to make my decision on the Touring. I would refer my family and friends to Tariq at Hagerstown Honda. He was very thorough, friendly and knowledgeable. More
by New car, bonmom
August 05, 2017
Love our new CRV We have been driving our new Honda CRV EX-L with navigation for 10 days and it is living up to all the expectations our salesman John Williams at Hage We have been driving our new Honda CRV EX-L with navigation for 10 days and it is living up to all the expectations our salesman John Williams at Hagerstown Honda promised to us. We have been driving Hondas for over 20 years so when we decided to get a SUV this car fit the bill. We are a retired couple so all the bells and whistles seemed overwhelming at first. John made the sale not only educational but a lot of fun as well!! He took his time explaining every function and detail of the car (and there are many!) No question to him was too small and he patiently answered every one of them, making sure that we were comfortable with all aspects of the car. He has encouraged his to call or stop by for any refresher courses!! John and Hagerstown Honda are two of the many reasons we continue to buy Honda cars. Sincerely, Freddie and Sissy Slick More
by Review
Employees Worked With
August 04, 2017
Extraordinary.....as always!! If you're looking for the best experience in car shopping, look no further than Hagerstown Honda. Ciro, Brandon, and the ENTIRE team go above and beyo If you're looking for the best experience in car shopping, look no further than Hagerstown Honda. Ciro, Brandon, and the ENTIRE team go above and beyond to make you feel appreciated. They appreciate your time and help you make the best choice for YOU! This is our third car we've purchased from Ciro. We can't imagine going anywhere else. Simply...the best! More
by MikeCopen
August 02, 2017
Thumbs up I had a great experience buying my first car. I would certainly recommend John Williams to any of my family or friends who are looking for a new car. I had a great experience buying my first car. I would certainly recommend John Williams to any of my family or friends who are looking for a new car. More
by officialcarowner
Employees Worked With
July 29, 2017
Tariq is the man!! Tariq was by far the best sales person I have ever worked with. He is genuine, honest and by far the kindest soul I've encountered in a long time. Tariq was by far the best sales person I have ever worked with. He is genuine, honest and by far the kindest soul I've encountered in a long time. More
by WeAreTheMiller's
Employees Worked With
Tariq Anwar
July 26, 2017
A Positive Experience Everyone in the dealership was friendly and welcoming whether or not they were working with me. Information was explained clearly. The required pap Everyone in the dealership was friendly and welcoming whether or not they were working with me. Information was explained clearly. The required paperwork was dealt with efficiently and patiently. Everyone was more excited than I was about my purchase. More
by Olyssun
July 24, 2017
Always friendly service. Everyone at Hagerstown Honda are always friendly and helpful to work with. Of course, Angelo is my favorite salesman, but everyone else did an excelle Everyone at Hagerstown Honda are always friendly and helpful to work with. Of course, Angelo is my favorite salesman, but everyone else did an excellent job as well. More
by M&M Castle
Employees Worked With
July 23, 2017
Love my new Ridgeline! I've had my Ridgeline going on 3 months now, and I'm really glad I purchased it. The features are great from the Honda Sensing safety features to the I've had my Ridgeline going on 3 months now, and I'm really glad I purchased it. The features are great from the Honda Sensing safety features to the technology features, The vehicle has a great ride and it's very quiet on the inside. My salesman, John Williams, was very personable, and made the buying experience very pleasant. I'd do business with him again, as well as the dealership. John wasn't high pressure and he would answer any questions I had via text or call very promptly. Hopefully I get many years and miles out of my Ridgeline. More
by luvmyhonda
July 23, 2017
Wonderful experience We recently bought a Honda Pulot. We love our new Honda. We had a great experience with the sales staff! we would recommend this dealership. We recently bought a Honda Pulot. We love our new Honda. We had a great experience with the sales staff! we would recommend this dealership. More
by Roncone
Employees Worked With
Tariq Anwar
July 22, 2017
Easy Peasy! My experience with Hagerstown Honda began as a mom tagging along on her daughter's test drive. The salesman, John Williams, was friendly, courteous, My experience with Hagerstown Honda began as a mom tagging along on her daughter's test drive. The salesman, John Williams, was friendly, courteous, and knowledgeable of his products. The cars I rode in were super clean and comfortable. Both the Odyssey and Pilot had plenty of room! Soon, I was looking at cars for myself. I completed the lease of my '17 CVR yesterday and couldn't be happier! Everyone I met there had a smile and a friendly greeting for customers. No one pressured me or bothered me after I left the building. Once I made up my mind, all it took was a phone call to John to get the sale rolling. The finance department worked with me to make sure I was comfortable with my trade in and the cost of the lease. It was a wonderful experience all around! Thank you Hagerstown Honda!! More
by Debra Catherman
