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Hagerstown Honda
Hagerstown, MD
843 Reviews
Hagerstown Honda began operation in November 1990 and moved from our temporary location on Frederick Street to the I-70 Auto Mall in July of 1991. Many of our original 12 associates are still members of the Hagerstown Honda team as are many that joined our growing operation in the early 1990s. We are very proud that so many of our associates in all departments remain part of our organization.
In 1997, we added KIA vehicles to our product offerings and completed our new Honda building in 2000, which is twice the size of the new building completed in 1991. We have been very fortunate that many of our customers continue to buy their new and used vehicles from us year after year. We have grown to become one of the top Honda dealers nationwide and with over 3,000 customer deliveries each year, Hagerstown Honda is western Maryland's largest automotive dealer.
As we continue to grow and expand on our 15 acre complex, our goal is always to serve our customers' better. The internet has allowed our new customers to learn more about our service, our inventory and our commitment to customer satisfaction before they drive on the lot. The internet has also allowed our existing customers to make service appointments, purchase parts or just learn more about the exciting new products that come from Honda and KIA every year. We hope you will keep us on your shopping list when your transportation needs change and will always feel that you have a home at Hagerstown Honda/KIA.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 843 reviews
June 05, 2017
Great experience We recently bought a new HR-V and were pleased with the service all the way from Tiffany in customer service, Ian online, and Ciro our salesperson who We recently bought a new HR-V and were pleased with the service all the way from Tiffany in customer service, Ian online, and Ciro our salesperson who did a great job even while juggling customers at the end of the day. We've had the vehicle for a week now and I LOVE it!!! Thanks Hagerstown Honda! More
by wmoreland
Employees Worked With
Other Employees :
Tiffany on Chat, Ciro Schianodicola
June 03, 2017
choosing new car everyone was helpful and friendly..had patience with all my questions .was easy to schedule..let me drive whatever i needed to test out.....selling a everyone was helpful and friendly..had patience with all my questions .was easy to schedule..let me drive whatever i needed to test out.....selling a good product..looked up different rates and pricings..set up payment according to my needs..felt comfy with everyone More
by tee
June 03, 2017
Great customer service The entire team made the process very easy. They gladly worked with me to obtain the discounts I needed to make the purchase possible. Explained al The entire team made the process very easy. They gladly worked with me to obtain the discounts I needed to make the purchase possible. Explained all of the car functions clearly, helped me set up my phone and ensured the paperwork process was painless. More
by Col Kim
June 02, 2017
first time buyer I would like to thank our sales rep Tariq for a good car buying experience and also getting the right price for us. I would recommend this dealership I would like to thank our sales rep Tariq for a good car buying experience and also getting the right price for us. I would recommend this dealership to anybody nice staff and very welcoming. More
by tony argueta
Employees Worked With
Tariq Anwar
May 31, 2017
First time buyer My experience was great at this dealership. Blake helped me get my new HRV. He knew so much about the car and did not try to just sell me the car. He My experience was great at this dealership. Blake helped me get my new HRV. He knew so much about the car and did not try to just sell me the car. He explained features, asked what I wanted in a car, and was totally happy to tell me all about the car. It was a low pressure feel, and I definitely appreciated that. I will definitely recommend Hagerstown Honda! More
by Hanbanan90
Employees Worked With
Brandon Fisher, Blake Berens
May 29, 2017
Amazing Grace My mother and I were just looking at a car not expecting to buy anything brand new so she told me don't turn my head because the salesman is coming lo My mother and I were just looking at a car not expecting to buy anything brand new so she told me don't turn my head because the salesman is coming lol so long story short he recognized my mother and also knew a friend of mine , so the connection came full circle ,but God sent me too a man and a car I didn't even expect to get so Tariq Anwar thank you for your kindness from my mother and I may it come back upon your head and the other teammates who helped as well thank you. More
by bgud2me15
Employees Worked With
Tariq Anwar
May 29, 2017
Superb Service and Professional Employees I gave 5 Star rating because this dealership is for the customer. Angelo Marino was our Sales Manager very Professional and saved us many dollars to h I gave 5 Star rating because this dealership is for the customer. Angelo Marino was our Sales Manager very Professional and saved us many dollars to help us select the perfect car to fit our needs. Blake Berens was our Salesman providing all the answers we were looking for and going out of his way to ensure we left the dealership with all questions answered. Blake is a true professional and has a excellent positive attitude. Darin Fazenbaker our Finance Manager completely ensured he went over all options clearing and presented the best which suited our needs. I am a returning customer and I we were treated as it was our first time in the dealership. I highly recommend this dealership. More
by Stephen Weiblinger
May 28, 2017
very good experience. Good experience and good salesman in Jason Smith. We are in no way associated with any dealership or service center. This is the second vehicle we pu Good experience and good salesman in Jason Smith. We are in no way associated with any dealership or service center. This is the second vehicle we purchased at Hagerstown Honda. More
by no
Employees Worked With
Jason smith, Jason Smith
May 26, 2017
A Woderful Team! I gave 5 stars because everyone truly listens to what you want in a vehicle and does everything possible to make it happen. Everyone was so patient an I gave 5 stars because everyone truly listens to what you want in a vehicle and does everything possible to make it happen. Everyone was so patient and understanding they were a blast to work with! More
by foreverdrury
Employees Worked With
May 25, 2017
Very patient and willing to work with you Very friendly, patient , and willing to work with you. Customer service is by far above any other dealership I've been too. Blake, Angelo, and Brandon Very friendly, patient , and willing to work with you. Customer service is by far above any other dealership I've been too. Blake, Angelo, and Brandon all helped as much as possibly. Very friendly and good with kids. I would recommend this dealership and salesmen/sales managers to anyone. More
by Bjm189
Employees Worked With
Angelo Marino, Brandon Fisher, Blake Berens
