Hagerstown Honda

First time Honda owner This is my first time owning a Honda, i visited several dealerships before purchasing at Hagerstown Honda, which by the way was the first dealership I This is my first time owning a Honda, i visited several dealerships before purchasing at Hagerstown Honda, which by the way was the first dealership I visited, and they made me feel like they have known me for years. Chiro was very helpful, and knowledgeable, and made my experience great. More

My first time buying a car, and it couldn't have gone better Ciro was very professional and helped out perfectly. He made my first time car buying experience very easy. I would Rec. this Dealership and Ciro to a Ciro was very professional and helped out perfectly. He made my first time car buying experience very easy. I would Rec. this Dealership and Ciro to anybody. More

What A Wonderful Experience!!! I had a superior experience at Hagerstown Honfa with my salesman Ciro Schianodicola. He was so nice and went above and beyond to get me my Honda FIT. I had a superior experience at Hagerstown Honfa with my salesman Ciro Schianodicola. He was so nice and went above and beyond to get me my Honda FIT. This is my first brand new car and Im 68 years old. Im so excited and very happy. More

Easy, No Pressure Experience My wife and I were shopping for 4-door, fuel efficient vehicles to replace my work vehicle. John Williams at Hagerstown Honda helped make the experie My wife and I were shopping for 4-door, fuel efficient vehicles to replace my work vehicle. John Williams at Hagerstown Honda helped make the experience a joy. I had two vehicles in mind and he was able to sell me on a 2017 Honda Civic. He was nice to me and my wife and great with my kids. I would do business with both John and Hagerstown Honda again and will definitely recommend them anyone. More

Salesman Jason was very helpful to me buying my new pilot. He explained the different features and showed me how to use them. He stayed past closing time to ma Jason was very helpful to me buying my new pilot. He explained the different features and showed me how to use them. He stayed past closing time to make sure everything was ready and answered any other questions. All the staff was helpful in my purchasing my new vehicle. More

Thanks John Williams Great buying experience at Hagerstown Honda & shout out to John Williams who got the deal done as quickly & efficiently as possible. Finance guy was Great buying experience at Hagerstown Honda & shout out to John Williams who got the deal done as quickly & efficiently as possible. Finance guy was great too. More

Great experience at Hagerstown Honda! Due to past negative car buying experiences, I dreaded the task. I was one of those shoppers that waited until the dealerships were closed or Sundays Due to past negative car buying experiences, I dreaded the task. I was one of those shoppers that waited until the dealerships were closed or Sundays to go around and shop for my future car. But after my wonderful experience at the Hagerstown Honda, all that has changed. From the time I begrudgingly entered the show room, I was warmly greeted by my extremely courteous and accommodating salesman Tariq Anwar. Who in addition to making sure that I was comfortable throughout the entire buying process, he also listen closely to my buying parameters, and never made me feel pressured. In addition to Tark, I was so impressed with the friendliness of all the staff and sales persons at Hagerstown Honda. Starting with one of the service staff who saw me earlier looking at the vehicles and offered to find me a sales person, to every sales person that walked by and spoke, said hi, came over and shook my hand, and that was even before I made a purchase! And to state that I had fun is an understatement, for the sales manager (Brandon) who oversaw the entire process, was not only very professional and courteous, but extremely hilarious! Not only did I get the car of my desires, all my fears and hesitations were relieved with the wonderful, courteous, professional and fun sales staff at Hagerstown Honda, and I would highly recommend them to all family and friends! More

Great experience! I was fortunate to be serviced by Tariq Anwar who sold me my 2017 Honda Civic. He was very accommodating, sociable and knowledgeable. What he didn't I was fortunate to be serviced by Tariq Anwar who sold me my 2017 Honda Civic. He was very accommodating, sociable and knowledgeable. What he didn't know he made sure your your questions were answered. Working with Tariq also revealed how well his colleagues worked along with him a team. He made buying my car a very pleasurable experience. Arthur D, Hagerstown, MD More

2017 Honda Fit purchase The employees were amazing and helped make buying my first car easy! They really worked with me and even helped me make the hardest decision (what col The employees were amazing and helped make buying my first car easy! They really worked with me and even helped me make the hardest decision (what color to get)! More

Planting roots Months ago I began researching two things: What car would be my next and also where I should plant my roots within my new community. I drove to severa Months ago I began researching two things: What car would be my next and also where I should plant my roots within my new community. I drove to several dealerships, spoke with them on the phone, email correspondence, as well as face to face time (literally hours) spent discussing my next big purchase. I take my time when investing in a vehicle. I needed something safe, large enough for two kids, and I didn't want to be stuck or pressured into buying your average "family vehicle" just because I'm a mom. I wanted to purchase from somewhere I felt comfortable. Somewhere my kids weren't looked at as a hassle to have around while discussing a vehicle purchase. Somewhere I could return and recommend not just for a car buying experience but also all the "other things" that come with a vehicle-service! Like mentioned above, this all started months ago. I started it the same way as all the other dealerships. Research. I scoped out their website and then reached out via online to initiate a buying experience?. Within a short time, less then 24 hours, I was contacted via text on a Sunday, by Ian Smith! I was immediately impressed. I setup a time to meet and I took my kids. I was met at the door by several staff members who were dressed professionally, clean, and kind even though my children were with me. They presented themselves professionally, they worked together as a team to offer me the best costumer service I've ever had at a dealership. Throughout the course of the last few months, I had every question answered. I wasn't bombarded by a pressuring sales crew, in fact one of the greatest parts for my buying experience was my car salesman; John Williams. He sat down with me several times, walked up and down the lot with me, back and forth, inside and out, answered texts, answered phone calls, and ultimately sold me my first Honda! And he literally only mentioned that "family vehicle" once. He immediately saw that wasn't what I wanted and never mentioned it again. We sat and discussed many aspects of purchasing a vehicle. The true costs of ownership. The different trim levels available to me. And he was kind to my children. Asked about them when I didn't have them with me. No, my children aren't part of your purchase but it provided me with the personal touch needed to land me back at his dealership. The following morning he even checked in on me to make sure I was still satisfied. And then again today he even checked in again and even inquired about my children. I highly recommend John Williams to anyone looking for "their salesman"; he will be mine for as long as he is employed there. The financial aspect of dropping thousands and thousands of dollars isn't something to sneeze at. I wanted and needed to know I was getting the best deal I could and that the numbers I heard were honest numbers. And I did my homework. Hagerstown Honda didn't negotiate my trade value because they didn't have to, they from the start gave me true market value. Every single other dealership I visited, refused! Came up with every excuse not to, which spoke a lot about what would happen next if I took my vehicle to them for service. Would they be honest with me then? Would I really need something fixed or are they just trying to make a buck. I literally called John from a different dealership's lot- I was done dealing with other people and not receiving the customer service John provided. The numbers hit hard and I had to get a couple things to line up before I could sign my name. My purchase day, I knew my name would be signed, I had my number for payment and I wasn't budging. John called over their numbers guy; who sat down and explained my price range for my numbers. Darin Fazenbaker sat and in detail explained everything I needed to know to make an informed decision moving forward with a vehicle purchase. Hagerstown Honda is somewhere I will be highly recommending to friends and family and complete strangers. They were honest, professional, kind, knowledgeable with the products sold and have earned my lifelong business. Can't wait to buy my daughter's first car there! She's already working on what she wants! More