Hagerstown Honda

Great experience! I was fortunate to be serviced by Tariq Anwar who sold me my 2017 Honda Civic. He was very accommodating, sociable and knowledgeable. What he didn't I was fortunate to be serviced by Tariq Anwar who sold me my 2017 Honda Civic. He was very accommodating, sociable and knowledgeable. What he didn't know he made sure your your questions were answered. Working with Tariq also revealed how well his colleagues worked along with him a team. He made buying my car a very pleasurable experience. Arthur D, Hagerstown, MD More

Thanks John Williams Great buying experience at Hagerstown Honda & shout out to John Williams who got the deal done as quickly & efficiently as possible. Finance guy was Great buying experience at Hagerstown Honda & shout out to John Williams who got the deal done as quickly & efficiently as possible. Finance guy was great too. More

2017 Honda Fit purchase The employees were amazing and helped make buying my first car easy! They really worked with me and even helped me make the hardest decision (what col The employees were amazing and helped make buying my first car easy! They really worked with me and even helped me make the hardest decision (what color to get)! More

Planting roots Months ago I began researching two things: What car would be my next and also where I should plant my roots within my new community. I drove to severa Months ago I began researching two things: What car would be my next and also where I should plant my roots within my new community. I drove to several dealerships, spoke with them on the phone, email correspondence, as well as face to face time (literally hours) spent discussing my next big purchase. I take my time when investing in a vehicle. I needed something safe, large enough for two kids, and I didn't want to be stuck or pressured into buying your average "family vehicle" just because I'm a mom. I wanted to purchase from somewhere I felt comfortable. Somewhere my kids weren't looked at as a hassle to have around while discussing a vehicle purchase. Somewhere I could return and recommend not just for a car buying experience but also all the "other things" that come with a vehicle-service! Like mentioned above, this all started months ago. I started it the same way as all the other dealerships. Research. I scoped out their website and then reached out via online to initiate a buying experience?. Within a short time, less then 24 hours, I was contacted via text on a Sunday, by Ian Smith! I was immediately impressed. I setup a time to meet and I took my kids. I was met at the door by several staff members who were dressed professionally, clean, and kind even though my children were with me. They presented themselves professionally, they worked together as a team to offer me the best costumer service I've ever had at a dealership. Throughout the course of the last few months, I had every question answered. I wasn't bombarded by a pressuring sales crew, in fact one of the greatest parts for my buying experience was my car salesman; John Williams. He sat down with me several times, walked up and down the lot with me, back and forth, inside and out, answered texts, answered phone calls, and ultimately sold me my first Honda! And he literally only mentioned that "family vehicle" once. He immediately saw that wasn't what I wanted and never mentioned it again. We sat and discussed many aspects of purchasing a vehicle. The true costs of ownership. The different trim levels available to me. And he was kind to my children. Asked about them when I didn't have them with me. No, my children aren't part of your purchase but it provided me with the personal touch needed to land me back at his dealership. The following morning he even checked in on me to make sure I was still satisfied. And then again today he even checked in again and even inquired about my children. I highly recommend John Williams to anyone looking for "their salesman"; he will be mine for as long as he is employed there. The financial aspect of dropping thousands and thousands of dollars isn't something to sneeze at. I wanted and needed to know I was getting the best deal I could and that the numbers I heard were honest numbers. And I did my homework. Hagerstown Honda didn't negotiate my trade value because they didn't have to, they from the start gave me true market value. Every single other dealership I visited, refused! Came up with every excuse not to, which spoke a lot about what would happen next if I took my vehicle to them for service. Would they be honest with me then? Would I really need something fixed or are they just trying to make a buck. I literally called John from a different dealership's lot- I was done dealing with other people and not receiving the customer service John provided. The numbers hit hard and I had to get a couple things to line up before I could sign my name. My purchase day, I knew my name would be signed, I had my number for payment and I wasn't budging. John called over their numbers guy; who sat down and explained my price range for my numbers. Darin Fazenbaker sat and in detail explained everything I needed to know to make an informed decision moving forward with a vehicle purchase. Hagerstown Honda is somewhere I will be highly recommending to friends and family and complete strangers. They were honest, professional, kind, knowledgeable with the products sold and have earned my lifelong business. Can't wait to buy my daughter's first car there! She's already working on what she wants! More

Awesome dealership Ciro, You are the best. You helped me get what I was looking for, explained my new car to me and I am thrilled with how things turned out. The s Ciro, You are the best. You helped me get what I was looking for, explained my new car to me and I am thrilled with how things turned out. The service you provided is top notch. Thank you for everything Becky C. More

Return buyer This is the second Honda we have purchased from Hagerstown Honda. During the three year we had the accord we received great service. Both times but This is the second Honda we have purchased from Hagerstown Honda. During the three year we had the accord we received great service. Both times but especially the second time Kyle professionally dealt with my multiple test drives and different ideas.. He gave us the time and information it took to help us decide. Kyle worked with us to get the best deal that we were comfortable with. Brandon and Harley Darrin are a pleasure to work with too. I'm sold on Honda, sold on Hagerstown Honda and sold on Kyle. Will buy again. More

TOTAL LOSS turns into TOTAL SATISFACTION Our first accident, totallying our beloved CRV, turned into a great adventure when we met Rodney Faith and our newest family member {2017 Honda CRV Our first accident, totallying our beloved CRV, turned into a great adventure when we met Rodney Faith and our newest family member {2017 Honda CRV Touring}. We were certainly impressed with Rodney and the car. Rodney was very knowledgable about the Honda's and helped up with setting up our blue tooth phone system and going through the Navigation system plus all the other options the Touring model contains. It was our third Honda we have purchased through Hagerstown Honda and I felt they treated my wife and I with respect and valued our business. We are now enjoying the CRV and I have washed it twice in 4 days (man does that car shine with the glasscoat treatment they applied). Looking forward to many years of great driving More

Great Experience My experience was phenomenal. Ciro was helpful and informative! I would recommend him to anyone who was interested in getting a new car, his personali My experience was phenomenal. Ciro was helpful and informative! I would recommend him to anyone who was interested in getting a new car, his personality was hilarious! More

Happy Customers! We were greeted by Rodney Faith with a friendly smile and handshake. He helped us in our choice of CR-V and listened, answered questions, explained t We were greeted by Rodney Faith with a friendly smile and handshake. He helped us in our choice of CR-V and listened, answered questions, explained the features, and worked to get us the right price. We're happy with our new CR-V. More

Best dealership and car dealer in the world!! If you want or need a car Hagerstown Honda is the place and Ciro is your man!!!!! The best experience I have EVER HAD!!! They worked a miracle for me If you want or need a car Hagerstown Honda is the place and Ciro is your man!!!!! The best experience I have EVER HAD!!! They worked a miracle for me with God over head of course!!!! Thank you so much I am beyond thankful!!!!!! More