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Hagerstown Honda
Hagerstown, MD
810 Reviews
Hagerstown Honda began operation in November 1990 and moved from our temporary location on Frederick Street to the I-70 Auto Mall in July of 1991. Many of our original 12 associates are still members of the Hagerstown Honda team as are many that joined our growing operation in the early 1990s. We are very proud that so many of our associates in all departments remain part of our organization.
In 1997, we added KIA vehicles to our product offerings and completed our new Honda building in 2000, which is twice the size of the new building completed in 1991. We have been very fortunate that many of our customers continue to buy their new and used vehicles from us year after year. We have grown to become one of the top Honda dealers nationwide and with over 3,000 customer deliveries each year, Hagerstown Honda is western Maryland's largest automotive dealer.
As we continue to grow and expand on our 15 acre complex, our goal is always to serve our customers' better. The internet has allowed our new customers to learn more about our service, our inventory and our commitment to customer satisfaction before they drive on the lot. The internet has also allowed our existing customers to make service appointments, purchase parts or just learn more about the exciting new products that come from Honda and KIA every year. We hope you will keep us on your shopping list when your transportation needs change and will always feel that you have a home at Hagerstown Honda/KIA.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 810 reviews
February 21, 2017
Great customer service as always Kyle was top notch, great customer service all around...everyone we dealt with was very professional. We love dealing with Hagerstown Honda...our go t Kyle was top notch, great customer service all around...everyone we dealt with was very professional. We love dealing with Hagerstown Honda...our go to place More
by Smetz5860
Employees Worked With
Helpful February 21, 2017
Great Customer Service I've dealt with Angelo on my last and current Honda Civic purchases & he's always treated me with the up most professionalism and friendship as a retu I've dealt with Angelo on my last and current Honda Civic purchases & he's always treated me with the up most professionalism and friendship as a returning Honda customer! Everytime I've stopped by to either have some work done, oil changed or just stop by, he welcomes me with a smile and a firm handshake. We've become good friends and truly cares how I'm doing and how my Civic is running. Angelo is an awesome asset to the Sales Staff!! More
by Daniel70
Employees Worked With
Angelo Marino
February 21, 2017
Best car buying experience! I just had the best experience at Hagerstown Honda! Erik Villaman and everyone who was part of the process made this the MOST friendly, professional a I just had the best experience at Hagerstown Honda! Erik Villaman and everyone who was part of the process made this the MOST friendly, professional and put me at ease with the WHOLE process! I will tell everyone I know that this is the ONLY place in Maryland to purchase a Honda!! Friendliest staff ever! More
by Carals45
February 21, 2017
Rod Faith was very helpful. As usual everyone was helpful. I miss Ryan Kell selling cars but it was a pleasure to work with Rod Faith, he was helpful and has great knowledge of As usual everyone was helpful. I miss Ryan Kell selling cars but it was a pleasure to work with Rod Faith, he was helpful and has great knowledge of Honda vehicles. More
by LRG
Employees Worked With
February 20, 2017
great experience Kyle and the entire team at Hagerstown Honda goes the extra mile for their customers. They have a great professional dealership and staff that anyone Kyle and the entire team at Hagerstown Honda goes the extra mile for their customers. They have a great professional dealership and staff that anyone would be happy to deal with. More
by Car person,curtis65
Employees Worked With
February 20, 2017
Great Experience. Happy Civic owner. Had all intentions on buying the Accord Sport, but after testing the Civic and seeing the bells and whistles on the Civic had to change my mind. Kyle, Had all intentions on buying the Accord Sport, but after testing the Civic and seeing the bells and whistles on the Civic had to change my mind. Kyle, was great. Felt like I've known him for years. Will buy another Honda from him for sure. Brandon and Darren were a pleasure and helped make the purchase experience fun. Had my nine year old daughter in tow and all were very kind and engaging. Thank you Kyle and team. Made my buying experience a good one. Kristina Owens More
by kzangel
Employees Worked With
February 17, 2017
Fun, not stressful This is the second time within two years my family has bought a brand new car from Kyle. He did a fantastic job with my son that my husband & myself c This is the second time within two years my family has bought a brand new car from Kyle. He did a fantastic job with my son that my husband & myself came back to buy from him. He never pressured us, was great to work with. Very personable and down to earth. More
by melmel
Employees Worked With
February 17, 2017
Great Ridgeline Purchase Experience Our experience was that all of the staff are interested in making the sales process as pleasant as possible. Our sales person Rodney was very profess Our experience was that all of the staff are interested in making the sales process as pleasant as possible. Our sales person Rodney was very professional and took the time to work through the decision making process with us without being pushy. Everyone from the person who greeted you at the door to the sales manager Brett were a real pleasure to work with in this day and age of a fast pace and no interpersonal dealings. We made the decision to buy our Ridgeline here solely based on the people and the excellent environment. I would recommend people drive out of their way to visit the dealership. Car buying here can be a good experience. Ed H More
by Ed Hollis
February 14, 2017
Fair, Honest, and Respectful I have bought/sold a lot of cars, Jason Smith at Hagerstown Honda has been the most straightforward, no-nonsense, and respectful salesperson I have ha I have bought/sold a lot of cars, Jason Smith at Hagerstown Honda has been the most straightforward, no-nonsense, and respectful salesperson I have had the pleasure to meet. I look forward to dealing with him again. More
by Eric
Employees Worked With
Jason Smith
February 14, 2017
Best price and trade in We had not planned on buying a car that day but Jason and team gave us great service along with the best price and highest trade in of the 4 dealers w We had not planned on buying a car that day but Jason and team gave us great service along with the best price and highest trade in of the 4 dealers we saw that day. They made the decision easy and we love our be CRV. More
by Chadsux
Employees Worked With
Jason Smith
