Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Hagerstown Honda
Hagerstown, MD
843 Reviews
Hagerstown Honda began operation in November 1990 and moved from our temporary location on Frederick Street to the I-70 Auto Mall in July of 1991. Many of our original 12 associates are still members of the Hagerstown Honda team as are many that joined our growing operation in the early 1990s. We are very proud that so many of our associates in all departments remain part of our organization.
In 1997, we added KIA vehicles to our product offerings and completed our new Honda building in 2000, which is twice the size of the new building completed in 1991. We have been very fortunate that many of our customers continue to buy their new and used vehicles from us year after year. We have grown to become one of the top Honda dealers nationwide and with over 3,000 customer deliveries each year, Hagerstown Honda is western Maryland's largest automotive dealer.
As we continue to grow and expand on our 15 acre complex, our goal is always to serve our customers' better. The internet has allowed our new customers to learn more about our service, our inventory and our commitment to customer satisfaction before they drive on the lot. The internet has also allowed our existing customers to make service appointments, purchase parts or just learn more about the exciting new products that come from Honda and KIA every year. We hope you will keep us on your shopping list when your transportation needs change and will always feel that you have a home at Hagerstown Honda/KIA.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 843 reviews
February 28, 2017
New CRV The purchase was easy and we were able to get the exact car my wife wanted, to include color and options quickly. John Williams was a great salesman, The purchase was easy and we were able to get the exact car my wife wanted, to include color and options quickly. John Williams was a great salesman, very attentive and involved. More
by Larry J Rowe
Employees Worked With
February 28, 2017
New Car! I just bought a new Civic from Hagerstown Honda. They were very helpful, especially salesman John Williams. He has a lot of knowledge of the options a I just bought a new Civic from Hagerstown Honda. They were very helpful, especially salesman John Williams. He has a lot of knowledge of the options available and was great to work with. More
by Rx33
Employees Worked With
February 28, 2017
New car purchase. On a cold rainy night 15 min before closing a friendly outgoing salesperson John Williams was friendly and made us feel welcome. He listened and answe On a cold rainy night 15 min before closing a friendly outgoing salesperson John Williams was friendly and made us feel welcome. He listened and answered all my questions. He found the vehicle I was looking for. More
by LAM87
Employees Worked With
February 28, 2017
New CR-V in under two hours. We came in to test drive a new CR-V and ended up going home with it in under two hours. John was helpful and courteous the entire time and never press We came in to test drive a new CR-V and ended up going home with it in under two hours. John was helpful and courteous the entire time and never pressured us into any decisions. The paperwork was filled out quickly and we were on the road in a 2017 CR-V. We will definitely be coming back when we purchase our next Honda. More
by Arthur P
Employees Worked With
February 28, 2017
Love Hagerstown Honda This is our 4th vehicle with Hagerstown Honda. John was awesome. John and the staff were friendly and knowledgeable. We will definitely be back. Th This is our 4th vehicle with Hagerstown Honda. John was awesome. John and the staff were friendly and knowledgeable. We will definitely be back. Thanks Hagerstown Honda More
by Scott605
Employees Worked With
February 27, 2017
Great dealership and great customer service! My husband and I wanted a new car and have had a Honda in the past. Hagerstown Honda put us in just the vehicle that we needed. The salesman, Rod Fai My husband and I wanted a new car and have had a Honda in the past. Hagerstown Honda put us in just the vehicle that we needed. The salesman, Rod Faith, was very friendly, courteous, and used all his resources to get us in our Civic. More
by Barbouse
Employees Worked With
February 27, 2017
Micah Youngbar I have bought 5 vehicles from Micah and every time he has been very helpful. When i decided the vechile I wanted he helped to get me in the payment I have bought 5 vehicles from Micah and every time he has been very helpful. When i decided the vechile I wanted he helped to get me in the payment I wanted and not a penny more and didn't try to sell me things I did not need. He was honest and friendly. He also has been fantastic after making the sale. He takes the time to answer questions that I think of even though the sale is long over. More
by Shorty
Employees Worked With
February 27, 2017
Costumer service defined My experience with Micah Youngbar at Hagerstown Honda could not have been any better. His attention to detail and excellent customer service made buyi My experience with Micah Youngbar at Hagerstown Honda could not have been any better. His attention to detail and excellent customer service made buying my Accord the easiest car buying experience I have ever had. Would highly recommend him for any vehicle purchase. More
by Jellis113
February 27, 2017
Great Experience Buying A Car I have bought several vehicles from Micah Youngbar and every time he has made the processes of buying a car simple and fun. I will be going back to hi I have bought several vehicles from Micah Youngbar and every time he has made the processes of buying a car simple and fun. I will be going back to him for years to come. More
by jedijosh007
Employees Worked With
February 26, 2017
Very friendly ,helpful. and knowledgeable Dealership I have been a Honda owner since 1992 but my first purchase from Hagerstown Honda very friendly Knowledge dealership. Jason Smith our salesman was I have been a Honda owner since 1992 but my first purchase from Hagerstown Honda very friendly Knowledge dealership. Jason Smith our salesman was very knowledgeable and understanding with us explaining all the New technologies for us. We enjoyed working with him very much. More
by Crv Cathy 225
Employees Worked With
Jason Smith
