Hagerstown Honda

Great buying experience While car buying is never a "quick" experience Jason and the rest of the staff made it pretty painless! He really listened to what we wanted and didn While car buying is never a "quick" experience Jason and the rest of the staff made it pretty painless! He really listened to what we wanted and didn't try to upsell us nor did we feel any pressure to get the deal done. The entire staff did everything they could to make us comfortable, offering coffee, drinks and even snacks. We were very happy with the final offer and the finance team was great. The facility was immaculate. While we didn't have any kids with us at the time, I did notice they had a nice play area. Will be sure to update once we've used the service department but sales team was great! More

Great customer service All of the employees are friendly and the great choice of vehicles on the lot allowed an on the spot purchase. Super color and style choices in the A All of the employees are friendly and the great choice of vehicles on the lot allowed an on the spot purchase. Super color and style choices in the Accord. More

My review This is absolutely the best place to go to.....and for the best cars I might add! The most friendly and professional staff ever! I will always recom This is absolutely the best place to go to.....and for the best cars I might add! The most friendly and professional staff ever! I will always recommend this place! More

Left with a big smile on my face There was "no wool pulled over my eyes" on this sale. Their competitive reduction on the MSRP, a fair quote on my trade-in, and excellent service in There was "no wool pulled over my eyes" on this sale. Their competitive reduction on the MSRP, a fair quote on my trade-in, and excellent service in Rodney's communications via voice, text, and/or email were three major reasons for my dealing with Hagerstown Honda. I am grateful I made the initial contact call and extremely glad that I crossed my state line. More

Rude staff Was looking for a person to get change to use the vending machine. Went to the services window with a glass panel. Girl behind the window took minut Was looking for a person to get change to use the vending machine. Went to the services window with a glass panel. Girl behind the window took minutes to look up at me because she was busy on cell phone. Then would not open the glass panel and said to speak through glass. When I asked about where to get change she just pointed out toward the express service staff and said go ask them. Could tell she did not want to be bothered. More

Service oriented and Professional Great buying experience. Rodney was excellent at understanding our requirements, finding the best vehicle in stock and explaining all features. His Great buying experience. Rodney was excellent at understanding our requirements, finding the best vehicle in stock and explaining all features. His willingness to continue to help us after the sale was made is exceptional More

Outstanding effort by staff. I was so impressed with Hagerstown Honda from my initial call to inquire about a specific model I wanted to the all in effort to get me exactly what I I was so impressed with Hagerstown Honda from my initial call to inquire about a specific model I wanted to the all in effort to get me exactly what I wanted. The model I wanted was not rereadily available but they found one in a few days and kept me in the loop the whole time....David Ainsworth was super. Then it was time to buy and Rodney Faith was my salesman....well, he made it painless. No pressure, took his time with me and spent time showing me all about my new car...he checks in every so often to make sure I am still a happy customer.....I am! I have been to the Service Dept. and that rocks too! Continued good wishes Rodney. Ellen Sivers 2016 Customer More

AMAZINGN The honda team went above and beyond to make my first time car buying experience, easy, comfortable, & reassuring. Rodney Faith was wonderful! I'm so The honda team went above and beyond to make my first time car buying experience, easy, comfortable, & reassuring. Rodney Faith was wonderful! I'm so happy with my purchase. More

Good Experience Things went well. Lan Smith was very helpful on the computer before the visit to dealership and Rod Faith was very courteous and patient. I would Things went well. Lan Smith was very helpful on the computer before the visit to dealership and Rod Faith was very courteous and patient. I would recommend them. More

Felt like i was home I've looked at other dealerships to get a feel for what is out there now on the market and where I should go. When some of them found out I was really I've looked at other dealerships to get a feel for what is out there now on the market and where I should go. When some of them found out I was really just trying to get an idea of what I liked it almost felt like they lost interest. When I came to Honda, Kyle was awesome. He was really inquisitive in what I liked and what I liked to do like going with friends or pets to better help get an idea of what would be best. I told him a woman on my block just bought a new civic and i thought they were pretty sweet looking. Being a college student, school can be pretty stressful so he helped make the experience not feel like a death sentence so to speak. He showed me around and then just like the cherry on top showed me the civic hatchback which I flipped for. He truly made it a great experience. More