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Hagerstown Honda
Hagerstown, MD
815 Reviews
Hagerstown Honda began operation in November 1990 and moved from our temporary location on Frederick Street to the I-70 Auto Mall in July of 1991. Many of our original 12 associates are still members of the Hagerstown Honda team as are many that joined our growing operation in the early 1990s. We are very proud that so many of our associates in all departments remain part of our organization.
In 1997, we added KIA vehicles to our product offerings and completed our new Honda building in 2000, which is twice the size of the new building completed in 1991. We have been very fortunate that many of our customers continue to buy their new and used vehicles from us year after year. We have grown to become one of the top Honda dealers nationwide and with over 3,000 customer deliveries each year, Hagerstown Honda is western Maryland's largest automotive dealer.
As we continue to grow and expand on our 15 acre complex, our goal is always to serve our customers' better. The internet has allowed our new customers to learn more about our service, our inventory and our commitment to customer satisfaction before they drive on the lot. The internet has also allowed our existing customers to make service appointments, purchase parts or just learn more about the exciting new products that come from Honda and KIA every year. We hope you will keep us on your shopping list when your transportation needs change and will always feel that you have a home at Hagerstown Honda/KIA.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 815 reviews
November 19, 2016
Great Experience! My first contact was with the internet division which was very prompt in getting back with me on the vehicle that I had inquired about. Unfortunately, My first contact was with the internet division which was very prompt in getting back with me on the vehicle that I had inquired about. Unfortunately, it was being sold to another customer as I walked in the door. Any way, I was open minded about another Honda CRV that was older with more miles. I met with Blake Davis and we went over some of the options in their lot and I test drove the car and liked it but wanted to talk with my husband and check on some other options first. Blake was a new salesman there and had a pleasant personality and was not pushy but instead he listed to what I was looking for and helped me to locate it. He followed up with me on another appointment that I was not able to make and we rescheduled. He was extremely customer service oriented and was nice to deal with through the process. The finance guy was nice and helpful too. My only complaint would be how long it took from the time I decided on purchasing the car to finalizing it. They were very busy that evening and had made apparently around seven sales so that did explain the long wait. I didn't leave until about 1030 pm on a Tuesday night. I would recommend this dealership and Blake to others and will keep them in mind on our next purchase. More
by dsj1967
Employees Worked With
Blake Davis
Helpful November 13, 2016
My car buying experience at Hagerstown Honda Buying my car at Hagerstown Honda was a blessing experience, the folks there were very friendly. The thing I noticed the most was the salesmen/saleswo Buying my car at Hagerstown Honda was a blessing experience, the folks there were very friendly. The thing I noticed the most was the salesmen/saleswomen were not pushy and trying to sale me just anything, they let me make my decisions with ease. The staff also explained everything in fine detail, the financial, which included; the loan, the warranties, and where my money was going. The staff also help me with operations of everything in the car, helped me set up my Bluetooth as well as taking his time just for me. The best part was, the staff made me feel important. More
by michael mossburg
November 12, 2016
Great experience I've been to many dealers and this one was the least hassle. Our salesman Joe was great!!! They are no pressure. I drove 2 cars that I liked. There wa I've been to many dealers and this one was the least hassle. Our salesman Joe was great!!! They are no pressure. I drove 2 cars that I liked. There was no pressure to look at other cars that I "might" like. I went through autotrader for a trade apprisal as well. I was expecting a ruined trip or a low baller offer for my car. Not here. I drove 2 cars and I was in and out within an hour with my new car. These guys are absolutely wonderful from the sales to finiance. I will be back for my next purchase. More
by BrandiK
October 29, 2016
Great Service We just picked up our new CRV. It's an awesome vehicle. I currently drive a Civic with 330,000 miles and expect the same quality from our new CRV. The We just picked up our new CRV. It's an awesome vehicle. I currently drive a Civic with 330,000 miles and expect the same quality from our new CRV. The best part of our experience was dealing with the staff, particularly Ciro DiColo who made the purchase a pleasure. Our next Honda is waiting at Hagerstown Honda. More
by Johnzo
October 27, 2016
Great experience! Ciro was knowledgeable and helpful in finding me the car that I wanted. I am very happy with my new Accord and the experience with Hagerstown Honda! Ciro was knowledgeable and helpful in finding me the car that I wanted. I am very happy with my new Accord and the experience with Hagerstown Honda! More
by Rhiannon77
Employees Worked With
Ciro Schianodicola
October 26, 2016
Hagerstown Honda knows how to earn your business! We have purchased or leased five cars from Hagerstown Honda. They have proven time and time again that they set the standard for customer service and We have purchased or leased five cars from Hagerstown Honda. They have proven time and time again that they set the standard for customer service and professionalism...from the first test drive to the final signature before driving off the lot in a brand new car. And it doesn't stop there. The care that they continue to give your vehicle with follow up maintenance speaks volumes about their resolve to keep your car in excellent condition for years to come. We are passing on our love for Honda and this dealership to our children...our oldest drove off in his new Honda yesterday, and like his parents, he couldn't be happier. Do yourself a favor and visit Hagerstown Honda...and tell them Nina sent you! Thanks Ciro for another excellent car buying experience! More
by Happycustomer
Employees Worked With
Ciro Schianodicola
October 23, 2016
Quick and Easy The salesperson Erik was very knowledgeable and kind. He took us for a thorough test drive that showed the abilities of the car on side roads and the The salesperson Erik was very knowledgeable and kind. He took us for a thorough test drive that showed the abilities of the car on side roads and the highway. Overall, best car buying experience I've had from start to finish. More
by Lewis
October 23, 2016
new car price was fair and in line with other Honda dealerships. sales force was helpful and knowledgeable about the CRV I was thinking of buying. Finance wa price was fair and in line with other Honda dealerships. sales force was helpful and knowledgeable about the CRV I was thinking of buying. Finance was easy (but to many forms) and I will get my car this week. More
by na
Employees Worked With
October 19, 2016
Excellent experience This was my second purchase of a vehicle at Hagerstown Honda. My experience with this dealership was so positive in the past that I decided to go back This was my second purchase of a vehicle at Hagerstown Honda. My experience with this dealership was so positive in the past that I decided to go back again when I needed a new SUV. They are professional, extremely helpful, courteous and made the entire car-buying experience exciting and fun, exceeding my expectations. More
by Happy car buyer
Employees Worked With
Ciro Schianodicola
October 15, 2016
Great experience from start to finish! I had a wonderful experience at Hagerstown Honda. I would highly recommend this dealership to everyone! We have been purchasing vehicles from this d I had a wonderful experience at Hagerstown Honda. I would highly recommend this dealership to everyone! We have been purchasing vehicles from this dealership for years and have always had a great experience. I love my new HRV! Thanks so much! More
by Missy B
Employees Worked With
Ciro Schianodicola
