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Hagerstown Honda
Hagerstown, MD
815 Reviews
Hagerstown Honda began operation in November 1990 and moved from our temporary location on Frederick Street to the I-70 Auto Mall in July of 1991. Many of our original 12 associates are still members of the Hagerstown Honda team as are many that joined our growing operation in the early 1990s. We are very proud that so many of our associates in all departments remain part of our organization.
In 1997, we added KIA vehicles to our product offerings and completed our new Honda building in 2000, which is twice the size of the new building completed in 1991. We have been very fortunate that many of our customers continue to buy their new and used vehicles from us year after year. We have grown to become one of the top Honda dealers nationwide and with over 3,000 customer deliveries each year, Hagerstown Honda is western Maryland's largest automotive dealer.
As we continue to grow and expand on our 15 acre complex, our goal is always to serve our customers' better. The internet has allowed our new customers to learn more about our service, our inventory and our commitment to customer satisfaction before they drive on the lot. The internet has also allowed our existing customers to make service appointments, purchase parts or just learn more about the exciting new products that come from Honda and KIA every year. We hope you will keep us on your shopping list when your transportation needs change and will always feel that you have a home at Hagerstown Honda/KIA.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 815 reviews
October 10, 2023
Paul was easy to work with, attentive, accommodating, polite, kind and knowledgeable. We will ask for him, when it's time to buy our next vehicle! polite, kind and knowledgeable. We will ask for him, when it's time to buy our next vehicle! More
by micapa5
Employees Worked With
Helpful October 10, 2023
Very pleased with our salesman Paul Shockey. He was very professional and not pushy. We love our car. He was very professional and not pushy. We love our car. More
by mary.dugas
Employees Worked With
October 06, 2023
Working with Hagerstown Honda is a great experience! Paul was very helpful in guiding us through the purchasing process of our car. He was able to answer all of our questions and was very knowledgeable Paul was very helpful in guiding us through the purchasing process of our car. He was able to answer all of our questions and was very knowledgeable about all of the Honda cars! I would absolutely recommend to anyone looking to purchase a car to visit Hagerstown Honda, and ask to work with Paul! More
by ansleyrunk
September 29, 2023
We continue to get our cars at Hagerstown Honda and have our service routinely done there our service routinely done there More
by sar127hau
September 26, 2023
Once again I had the best experience buying from Hagerstown Honda. Paul was very attentive and prepared to not only give me a great price for my new car, but also to listen to my needs and concerns. Hagerstown Honda. Paul was very attentive and prepared to not only give me a great price for my new car, but also to listen to my needs and concerns. Additionally, I was very happy with the financial representative as he also understood my limitations. I definitely recommend this dealership because they care about their clients. More
by janilstorch
Employees Worked With
September 16, 2023
Best car buying experience I have ever had. If you are looking for a personal buying experience I would highly recommend purchasing from John Williams. He had me in and out and didn’t skip any If you are looking for a personal buying experience I would highly recommend purchasing from John Williams. He had me in and out and didn’t skip any steps in the process. More
by Julian.alexander98
September 13, 2023
Always willing to help great to work with Hagerstown honda Paul is very always. Willing to help answer all question very good to work witj honda Paul is very always. Willing to help answer all question very good to work witj More
by shanklebetst
Employees Worked With
September 12, 2023
I enjoyed working with the personnel at Hagerstown Honda. All of whom I dealt with were helpful, friendly, and professional. The facility is clean and comfortable for both the staff and the customers. The de All of whom I dealt with were helpful, friendly, and professional. The facility is clean and comfortable for both the staff and the customers. The dealership has my complete acceptance. I am most impressed with working with Paul Shockley. He really knows his stuff, he kept me informed with the entire buying process. You are fortunate to have such a dedicated and honest employee. He is certainly deserving of positions with more responsibility. More
by flanaganlow
September 11, 2023
Hagerstown Honda dealership is a wonderful place to do business with. Everyone there is a pleasure to work with. This is my second purchase with them and I will return for my next vehicle. When you go to business with. Everyone there is a pleasure to work with. This is my second purchase with them and I will return for my next vehicle. When you go to Hagerstown Honda please see John Williams. He does an amazing job from start to the finish. Awesome Awesome guy. Thanks John!! More
by Fogle30
