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Hall Ford Elizabeth City
Elizabeth City, NC
417 Reviews
Offering North Carolina drivers an extensive selection of new and pre-owned vehicles for sale, Hall Ford Newport News is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 417 reviews
May 22, 2016
My new truck experience with Hall Ford I was very upside down on my trade-in and was told by other dealers that a trade was impossible. Michael White was my salesman at Hall Ford and togeth I was very upside down on my trade-in and was told by other dealers that a trade was impossible. Michael White was my salesman at Hall Ford and together with Nick Vendt, the General Manager, they made the deal happen. I left Hall Ford in my new beautiful F-150 FX4 and now I am ready for some great fishing adventures on the beaches of beautiful Outer Banks, North Carolina. Thank you Michael and Nick for putting me in my new truck. More
by MargieG
Helpful March 14, 2016
Worst Ford Service center ever!!! I brought my truck in Saturday after calling and making an appointment for first thing on Monday. As I went into the dealership once again we were ass I brought my truck in Saturday after calling and making an appointment for first thing on Monday. As I went into the dealership once again we were assured that first thing Monday it would be on the hoist and we would have a call first thing Monday to let us know of any extra servicing because we needed the truck back by Monday evening. Katie was the rudest person I have ever met, as we walked out of the service area I told my husband how uncomfortable it was and he agreed. We almost took my truck back to bring to VA instead, but we agreed that it was already there, other Ford dealerships have always been great to us (not this place). Monday morning turns into noon, I called and am on hold and being transferred for a solid 15 minutes and Katie picks up the phone and the call is dropped. I call back because they didn't bother to call back and get transferred to Katie right away? I asked about the truck and she said they haven't done the work because their Internet was down, and she tried to hang up, so I quickly ask was there any other work, she said she doesn't know the mechanic is on lunch. This is noon...she tries to hang up all the time giving me the snarkiest attitude. Next I ask what work is getting done today and she rudely answers, whatever you were quoted and hangs up! I am so miffed and ready to go grab my truck! So I call the manager who tells me we made the appointment later in the day, I call out her lie right away. Next she tells me lie after lie about my truck, that they were working on it for an hour and a half already, and that as we were speaking he was draining the oil. She tried running me around on my ford truck..a farm girl who comes from a family that exclusively owns fords and a dad who is a mechanic with his own shop. On top of that I am a forester from the Canadian Rockies and they tried telling me I needed to change my brand new expensive mountian rugged tires because they are cut up...wow trying to steal my tired too!!! There are many more things I won't even get into on here, but I know trucks and this place obviously does not and heavily lacks any civility, courtesy or respect. More
by Christine Kissling
Employees Worked With
Katie and Amy
February 19, 2016
2016 Ford Escape A big thanks to John and team at Hall Ford! You made the experience of buying my first new car very easy! John was wonderful; I never felt pushed to m A big thanks to John and team at Hall Ford! You made the experience of buying my first new car very easy! John was wonderful; I never felt pushed to make a purchase or overwhelmed by numerous calls, like my experience at other dealerships. He was honest and helpful in all aspects of our decision making, regarding our vehicle purchase. I'm loving my Ford Escape. Thanks again! More
by Asl2013
December 20, 2015
Satisfied happy customer Very professional and helpful. Never felt pressured. Very accommodating. After purchase David Camper also spent time to go over details and workings o Very professional and helpful. Never felt pressured. Very accommodating. After purchase David Camper also spent time to go over details and workings of the truck. Finance dept very helpful and found great rate. Staff went out of their way to make this a happy experience. More
by Michael
December 08, 2015
Very Happy Customer This was my 3rd vehicle from Hall Ford of EC, and everytime they have been pleasant to deal with, and extremely accomodating. Came in looking for a us This was my 3rd vehicle from Hall Ford of EC, and everytime they have been pleasant to deal with, and extremely accomodating. Came in looking for a used truck, and left with a great deal on a brand new one. Would highly recommend them. More
by DaveHast95
November 10, 2015
Happy Customer I went to the dealership to look at their used inventory. The salesperson I worked with was Lindale Brothers. He helped me find a used truck and get t I went to the dealership to look at their used inventory. The salesperson I worked with was Lindale Brothers. He helped me find a used truck and get the trade-in value of my truck I was driving. Once I found the truck I liked they got me financed and driving that same day. Everybody I worked with at the dealership was nice and easy to deal with. I will be a repeat customer. More
by Daniel
July 23, 2015
Internet Price vs Actual Price I found the car I wanted online with all the right qualifications. The main thing that brought me to this dealership was the CPO Warrenty advertised o I found the car I wanted online with all the right qualifications. The main thing that brought me to this dealership was the CPO Warrenty advertised on the vehicle. The advertisement made the car appeal to have the CPO already attached, but that wasn't the case. I was unhappy to learn that it was an additional option. I drove an hour and a half to find out the price of the vehicle was not what was advertised. Other than that issue, everything else ran smoothly. I was approved for a loan and everyone I spoke with was wonderful. They helped me trough the process quickly. More
by Smiley
June 03, 2015
8th Vehicle from Hall Ford EC This was my 8th purchase from Hall Elizabeth City. My 3rd New vehicle from here. My trade in allowance was for more than anywhere else was going to of This was my 8th purchase from Hall Elizabeth City. My 3rd New vehicle from here. My trade in allowance was for more than anywhere else was going to offer me for it. My other review (7th vehicle) goes into the details regarding why I would not and will not buy a new or a used car from anywhere else in the tidewater area. Thanks again to David, Nick, Tony and Steve. Outstanding in all respects. More
by WFMIII
Employees Worked With
Other Employees :
David Camper, Nick Vendt, Tony Smith, Steve Spivey
December 25, 2014
Terrible business. Terrible business, no customer loyalty, i bought a new car from them in june of 2013 that they tried to sell to me at 39k (sticker price) and after sp Terrible business, no customer loyalty, i bought a new car from them in june of 2013 that they tried to sell to me at 39k (sticker price) and after spending 5 hours there i finally got the car for 34k, a year later i go just to look at some other cars and they asked me if i wanted an appraisal, i said sure, they came back told me 22.5k is what my car was worth, in one year a car that was worth 39k to them is now worth 22...xxx...no way, my cars private sale value is 31k right now... theres a sucker born every minute, if your one of the,m then this place is for you, dont buy from here you can cant a far better deal in VA. More
by chancejat
Employees Worked With
ford manager
December 06, 2014
experience at hall Just bought two car from Hall Ford and I couldn't be more satisfied with the vehicle's I got. The service was wonderful every employee was were frien Just bought two car from Hall Ford and I couldn't be more satisfied with the vehicle's I got. The service was wonderful every employee was were friendly and welcoming would recommend them to all my friends More
by ebrugger2
