Halleen Kia

I March of this year, I initiated contact with Jim McConville, at your North Olmsted location. Jim was most helpful, pleasant, accomodating, and patient. After providing me with quotes on a purchase McConville, at your North Olmsted location. Jim was most helpful, pleasant, accomodating, and patient. After providing me with quotes on a purchase or lease of a KIA Niro Plug-In, I decided to wait until such time that I would actually be driving a car of any extent (because of COVID restrictions, etc.). Jim was very understanding, and told me he would be "here" when I was ready. Recently, it was determined that my current auto needed repair, more than I was willing to expend for a car with 263,000 miles. I, therefore, contacted Jim, and scheduled a meeting for this last Monday. Upon arriving at Haleen Kia, JIm already had two cars (plug-in and non plug -in models) for me to drive. Ultimately, he also found another plug-in model that was in my favorite color (blue). It was obvious to me that he had done his homework, was totally prepared for my experience with him, which pleased this retired salesman (35+ years) to no end! There was no rush/pressure, my questions/concerns were answered to my complete satisfaction, and Jim was able to even meet my request for more money for my trade-in, which fit into the monthly payment figure I had in mind. And, to top it off, I was actually able to leave my Prius that day, and drive away with my new KIA! Needless to say, my experience with Haleen KIA was exceptional, largely due to Jim being a consumate professional, and one that thoroughly dispelled any misconceptions some people have about "car salemen". I will recommend Haleen KIA to virtually anyone, in particular if they can have Jim McConville as their primary contact there. This experience was virtually painless. Thank you! John E. Hill Vermilion, Ohio, USA More

I would if never thought I would have gotten this car without Brandon. He helped me so much and would recommend him to absolutely anyone and everyone. without Brandon. He helped me so much and would recommend him to absolutely anyone and everyone. More

Top notch customer service! Our salesperson Martial was attentive to our wants and needs. My wife and I have busy jobs, and we communicated back and fourth via text message with Martial over a period of attentive to our wants and needs. My wife and I have busy jobs, and we communicated back and fourth via text message with Martial over a period of about 4-5 days about what we were looking for and what we wanted, all we had to do was come in and sign the paperwork. The entire process could not have been made any easier. -Henry & Amy “, Columbia, SC More

Seller made us feel comfortable throughout the whole process to purchase the car. Explained everything thoroughly. Went out of his way to get us the right car with good deal. Would definitely recommend! process to purchase the car. Explained everything thoroughly. Went out of his way to get us the right car with good deal. Would definitely recommend!!! More

Thank you to Halleen Kia for making the car leasing process an enjoyable one! From start to finish the employees I worked with were personable and efficient. Prior to arriving at Halleen I emailed and process an enjoyable one! From start to finish the employees I worked with were personable and efficient. Prior to arriving at Halleen I emailed and texted with Natalyya who helped ensure that I would be getting the deal I was interested in. When I arrived Brandon showed me exactly what I wanted and made the rest of the leasing process as smooth and comfortable as possible. I loved working with everyone, and Jay in financing even made the paperwork portion of the process a delight! More

Martial was very helpful Friendly and not Pushy which was excellent in my book ! Martial knew what I wanted and showed me the soul which had that and more plus Oleg was not a pushy guy either he explaine was excellent in my book ! Martial knew what I wanted and showed me the soul which had that and more plus Oleg was not a pushy guy either he explained everything with the finance and was very nice as well ! It was the best experience I’ve ever had with a dealership! More

The experience at the North Olmsted Halleen Kia was perfect. In fact this is the second car that we have purchased through them. Brian Stang was our salesman and he made the buying process so easy. perfect. In fact this is the second car that we have purchased through them. Brian Stang was our salesman and he made the buying process so easy. He took the time to sit with us and see what our needs were while being understanding of the budget that we wanted to stay in. I would definitely recommend this dealership as they are all very friendly and willing to work with you. I am grateful for such a great experience. More

This was my second car deal with Jon and my third car deal with Halleen. I returned to Halleen because I’ve never felt taken advantage of and they have always dealt fairly with me. I walked out with the deal with Halleen. I returned to Halleen because I’ve never felt taken advantage of and they have always dealt fairly with me. I walked out with the car that I came in for and a little more. The deal was easy and done fairly quickly. I have recommended my family and friends to Halleen and I consider myself to be a lifetime customer after my most recent experience. More

Very laid back and non-pushy atmosphere. Didn't feel pressured in any way. Highly recommended. They offer a 3-day exchange policy which I used and it was very easy. The only downside was the wait, but t pressured in any way. Highly recommended. They offer a 3-day exchange policy which I used and it was very easy. The only downside was the wait, but that's out of anyone's control as they were busy and I came late in the day. Finance office was patient with my apprehension to purchase additional products. When the extended warranty was too expensive, they came back with an additional discount to make it happen. More

Ryan is great in keeping us informed and providing us information on what may be needed. He answered our questions and is very professional. 1 information on what may be needed. He answered our questions and is very professional. 1 More