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Halleen Kia of Sandusky - Service Center

Sandusky, OH

4.8
118 Reviews

118 Reviews of Halleen Kia of Sandusky - Service Center

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February 19, 2023

Salesman and service tech were very courteous and polite. Answered all of our questions, and I feel like they gave us a good deal. Very happy. More

by jamesl55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Fairall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathaniel Boggs
February 03, 2023

Everyone that we have interacted with are great! I had a problem with my new (certified used car) and they are taking care of me. Based on some of the reviews I’ve seen online, I was concerned th More

by Joshua from Ohio
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Halleen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2022

There was no waiting for my scheduled maintenance. They were very prompt and courteous. Explained all of the service work and recall instructions to be performed. More

by Chuck Gaskey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Fairall
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2022

Service is always done efficiently and in a friendly manner. I am given a heads up on any upcoming issues so I can plan for time and money to address the issue in a convenient to me way. No surprises w More

by inwytia2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Neibler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Fairall
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2022

Very friendly and helpful staff. Always enjoy going to dealership for assistance. Appreciate them alot. More

by Skinnyvinny1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob
August 11, 2022

It was friendly and efficient. People were all helpful old not ask for a better experience. More

by Morogjoyce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Fairall
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2022

Clean, friendly, efficient dealership. Comfortable waiting room. Kept updated on progress of work in progress. More

by KimM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Neibler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaneal Boggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Fairall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Kwiatkowski
July 19, 2022

Great service, really nice and genuine people. Love the colors and vehicles. Service department takes care of your vehicles and you get a free car wash! More

by ruffinrenee226
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Fairall
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2022

Good communication, timely service, all concerns were addressed. Service manager was top notch. Excellent experience. More

by nsim09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Fairall
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2022

Dealership found problem with my car and fixed it with in one week, great service, very professional, would use them again. Thank you Haleen Kia. More

by Bjanew10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Neibler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Fairall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

Bjanew10 responded

Brad and Kevin were very professional, kept me in the loop. Would use Kia garage again. Excellent job