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Halleen Kia of Sandusky - Service Center

Sandusky, OH

4.9
59 Lifetime Reviews Review Dealership

59 Reviews of Halleen Kia of Sandusky - Service Center

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October 28, 2018

"15000 maintenance "

- KrisForte

The people at Kia Sandusky are always so helpful and pleasant. They get you in and out right away! Friendly and great service every time

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Matthew Wilhelm
October 28, 2018

"Excellent service department "

- Yourcman33

Kevin, the service manager, is very knowledgeable, and honest. I dont have to worry about being ripped off or upsold. They get me in and out, highly recommended!

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Recommend Dealer
Yes
Employees Worked With
October 24, 2018

"Good people to deal with"

- jojd751

Took my2019 Sorento in for service. I was late for my appointment but Kevin was able to get me in and out quickly. Have always received good service at this dealership.

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Recommend Dealer
Yes
Employees Worked With
September 13, 2018

"Hakeen KIA"

- Jkiddey665

Excellent service, honest, and well priced for service related issues. Best dealership hands down in NW Ohio. I am a proud KIA owner and even bring my non KIA vehicles to have them serviced at this location. Customer service is top notch!!!!

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Barb Annotico, Martina Kinzer
August 08, 2018

"Brake service"

- Sheselksbling

Great service, the service was quick and fairly priced. They even went the extra mile and washed my car for me. I would recommend this service department for all your service needs.

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Recommend Dealer
Yes
Employees Worked With
Zach dahlin
August 03, 2018

"Phenomenal Service"

- AHatfield13

I took the car I just purchased in to have the seat looked at. The lumbar wouldn’t budge. I took it in to the service department and Zach went above and beyond! He got it in and within minutes, I received a picture of the problem! Fixed the issue within minutes! Super fast, friendly and efficient! Will definitely bring my car back!

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Recommend Dealer
Yes
Employees Worked With
Zachary Dahlin
July 16, 2018

"The best car purchase...ever...in my life"

- chief801

Normal service brought my wife and I to Halleen Kia. While leaving, we saw the most amazing Sedona, and met Matt Wilhelm. Matt was very helpful, knowledgable, and became our salesman for our new Sedona. We bought that new Sedona because of Matt. We also met Richard during the process and he was most helpful guiding us. We also purchased a service plan that performs all of our service on our new Sedona here at Halleen Kia. We found that there still are people who care, and who you can trust. These are good people, and they have my trust, and our business.

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Matthew Wilhelm
February 13, 2018

"Poor Service Team"

- Jeffrey S

I have owned our 2017 Kia Soul + for 4 months now after purchasing it new from Halleen Kia of Sandusky. Our salesman was kind and helpful. All the while we have owned this vehicle, like many Kias, there has been an issue turning the car off and/or removing the key from the ignition. Each time the issue happened I had called and they always said the same thing, make sure it is in park lock and unlock the doors and push on the key and so on. I called yet again today and talked to a very rude and condescending service manager by the name of Kevin Neibler. I explained that I was unhappy and asked that he make contact with my wife to discuss the issue and set up service as she has been the one driving the vehicle in which he kept beating around bush and avoiding the matter of setting up service with her until he eventually hung up on me. Looks like standing by your product warranty and customer service is a thing of the past here at Halleen Kia. If your vehicle is in need of service, please be sure to avoid Kevin Neibler. I can no longer recommend this dealership for the purchase of a Kia. Once they have ridden their business of the rude service manager or put him through the proper training required for customer service, I will change my review...

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Recommend Dealer
No
Employees Worked With
Other Employees : Matthew Wilhelm
November 04, 2017

"Excellent service"

- John D

Been to Halleen Sandusky a few times now and find them to be very efficient. They greet you quickly and in a friendly manner. I would recommend them to service your vehicle. Good dealership

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Roger Barnett
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