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Hampton Toyota

Lafayette, LA

4.7
1,231 Reviews
Welcome to Hampton Toyota in Lafayette Louisiana. Our facility is located in South Lafayette, the "Hub City," at 6191 Johnston St., 70503, in the heart of Acadiana, serving all surrounding areas like Carencro, Youngsville, Abbeville, Opelousas, New Iberia, Kaplan, Lake Charles, Alexandria, New Iberia, Kinder, Franklin, Morgan City, and Baton Rouge, just to name a few. Owner, Mark Hampton and his staff take a "customer first" approach, making sure that everyone is paired with an automobile that fits their needs and tastes, and has access to the best possible service thereafter. In other words, whether you are thinking of buying another car, truck, van, CUV, or SUV, or you are simply in need of parts, maintenance or repairs, you are guaranteed to be greeted by someone capable and ready to assist.
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6191 Johnston St

Lafayette, LA

70503

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Showing 1,231 reviews

June 27, 2018

Great Person To Deal With Bought a 2018 RAV4 and Heather walked me through the deal had everything transferred from my trade the my new vehicle after all papers were signed wen More

by Ray Ray
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Duhon
Jun 29, 2018 -

Hampton Toyota responded

We're so glad to hear that, Ray Ray. Congratulations on your new RAV4! It's a great vehicle that we're sure you'll love for years to come. Thanks for taking the time to tell us your story, and welcome to the Hampton family!

June 25, 2018

Excellent Dealer Relationship for the Life of Your Car I have been dealing with Hampton for nearly 20 years. They are a great dealer to work with from the purchase through the life of the auto. I dealt w More

by London
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Boatmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Dyer Wheeler, Carly Hampton
Jun 27, 2018 -

Hampton Toyota responded

Hi London! We appreciate your continued business throughout the years, and look forward to working with you for years to come. We will be sure to let Carly and Samantha know how pleased you are with the service they provided for you. Thank you for being such an integral part of the Hampton family!

June 24, 2018

Very pleasant experience The sales person was great easy to work with no hassels explained my options warranty service and asked me if there was anything else polite More

by Jerty116942
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jami Cormier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chai Phumsorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Duhon
Jun 27, 2018 -

Hampton Toyota responded

Thank you for your business! Please let us know if you have any further questions or need anything else. Welcome to the Hampton family.

June 20, 2018

Smooth Car Buying Experience I was not sure at first to trade in my old car to get a 2018 Camry, but Brian made it easier by showing different cars and his friendliness. He was ve More

by enamul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Vidrine
Jun 22, 2018 -

Hampton Toyota responded

Congratulations on your new 2018 Camry, Enamul! It is a great vehicle and we're sure you will love it for years to come! We would like to thank you for your business, and for the recommendation. We appreciate you taking the time to leave this feedback, and we look forward to a long and happy relationship. Welcome to the Hampton family!

June 16, 2018

SO worth the drive!! My husband and I hate the whole process of car shopping! These two gentleman made our experience with Toyota a FABULOUS one. From start to finish, eve More

by AKNewberry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chai Phumsorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Adams
Jun 18, 2018 -

Hampton Toyota responded

We are delighted to hear that you and your husband had such a pleasant experience here with us, Mrs. Newberry! We appreciate you driving out of your way to give us the opportunity to find the right vehicle for you, and it will be our pleasure to help get the kiddos vehicles as well. Thank you for your business and welcome to the Hampton family!

June 11, 2018

It was horrible!! I will never go back I brought my truck in for noise under the hood and a rattle in the dash not sure if it is fixed because I never took it off the l More

by Taylor417
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Tom Jardell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheryl Miller, Samantha Walsh, Oneil Granger
Jun 13, 2018 -

Hampton Toyota responded

Taylor, We sincerely apologize for the damage to your dash, and we have been working toward getting it repaired. We fixed several unrelated items at no charge, and we loaned you a rental car for over a week at no charge as well. We understand that our Customer Relations Manager, Tosha Lantier Trahan, informed you of our policies in regards to rentals and why we could not continue providing one to you at no charge. And as Mrs. Trahan stated to you previously, there is absolutely no safety concern with driving your truck. Please feel free to come pick it up if you need and we can call you when parts arrive.

June 06, 2018

Hampton Toyota Brian Vidrine Brian vidrine was the best ! He had been going back and fourth with me for awhile about purchasing a new vehicle , I did not make it easy on him howev More

by Catina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Vidrine
Jun 07, 2018 -

Hampton Toyota responded

Hi Catina! Congrats on your new Toyota! We are so pleased to hear that Brian provided you with such a positive car-buying experience. Yes, he really is exceptional at his job! Please do not hesitate to reach out if you have any further questions or need help with anything else. And welcome to the Hampton family!

June 05, 2018

Hassel Free Hampton does it again. Pick up the phone tell them what you want yeah we got it come get it and here we are. We live in Mandeville La but we will driv More

by welcome
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jami Cormier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chai Phumsorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : April Robin 5 Stars
Jun 07, 2018 -

Hampton Toyota responded

Wow, welcome, what wonderful things you've said! Thank you so much for your business, and for taking the time to send us this amazing feedback! We look forward to helping you find the right vehicle for your son. Scary, we know, but with Toyota Safety Sense, he will be well protected and will have a very reliable vehicle to boot!

June 04, 2018

Great Dealership Heather was very helpfull and did her best to get me what i wanted. Everyone was very friendly and worked great together. Would recomend to anyone. More

by Jmaturin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Vidrine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Duhon
Jun 05, 2018 -

Hampton Toyota responded

Congrats on your new-to-you truck, Jmaturin! Thank you for giving us the opportunity to help you find the right one for you. Please let us know if there is anything else we can do for you.

June 02, 2018

Thanks Heather! Had a great experience working with Heather at Hampton Toyota. Found our son the perfect vehicle for his first car. Hopefully it'll last through col More

by Phil2424
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Boatmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russell Zay , Heather Duhon
Jun 04, 2018 -

Hampton Toyota responded

Congratulations to your son on his very first car! What a milestone! We truly appreciate your business, Phil. Thank you for giving us the opportunity to help get him into a vehicle that is the right fit for him.

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