Hampton Toyota

Top notch professionalism and care I wanted a specific build of my vehicle and Hampton delivered by locating one for me from other dealerships. They answered my questions and provided I wanted a specific build of my vehicle and Hampton delivered by locating one for me from other dealerships. They answered my questions and provided pointers about my vehicle without ever seeming to be bothered. More recently I took my vehicle there to be detailed. Again the service was amazing with a personal touch. I had a good one-on-one with a service tech. I only have one concern worth mentioning. I spoke with my sales person and told him I'd get back to him when I knew what my vehicle's build. When I called back, I used the main line and they said he was with another customer. I left my name and number but never got a call back. After a couple of days, I decided to call another dealership who was ready to sell me the vehicle I wanted. But I really liked the sales people at Hampton. So I called again and sure enough the same person who answers the main line said the same thing, he's with another customer. So I asked for any sales person at this point and spoke with Justin (I think). I then went to the dealership and started the process of getting my vehicle. Come to find out, my sales person was not there at all. I honestly believe the main line's required answer is "he/she is with a customer right now" which is very misleading. By the end of the purchase, my original sales person arrived and he didn't seem pleased that another sales person had to handle my sale. I told him I tried to call him several times and even showed him my phone log. I told him about the main line's auto-response for future reference. I know these people work on commission and it bites when they have to share a commission. But I wanted my vehicle -- but I also told Justin who my original sales person was so they would get something out of it. More

Awesome Seen the 4runner online called to make sure it was still available and it was. Made contact with Samantha dryer d we had a deal worked out within hour Seen the 4runner online called to make sure it was still available and it was. Made contact with Samantha dryer d we had a deal worked out within hours of us showing up to the dealer. We had our 1year old with us and the other sales reps was playing with him while we was doing paper work and negotiating the deal. Wonderful experience with them More

Thanks!!! Thanks Kyle for your honesty and your dedication to your customers. You made buying a car easy for me. Thanks to Michele Segues as well for not stoppi Thanks Kyle for your honesty and your dedication to your customers. You made buying a car easy for me. Thanks to Michele Segues as well for not stopping until she found the perfect car for me. You are a unique at what you do. If your in need of a car,go to Hampton Toyota. Great business!!! More

You had my business from the first handshake. Jon Haynes was more like a brother than a salesman. He knew his products and went the extra mile to get exactly what i needed. Very professional and h Jon Haynes was more like a brother than a salesman. He knew his products and went the extra mile to get exactly what i needed. Very professional and helpful. Hampton Toyota is blessed to have him on their team. If I rated Jon and the Toyota experience, they get 5 Stars for excellence. More

Superior Sales Exp Donnie Davis was my sales contact and was extremely patient and accommodating! Was OK with me making several visits before making a decision! Great s Donnie Davis was my sales contact and was extremely patient and accommodating! Was OK with me making several visits before making a decision! Great sales experience at Hampton! Kyle Vidrine worked out a great deal in financing also! More

Great Experience Chai was great to work with. He’s knowledgeable and efficient and made the financing as easy as possible. I would definitely recommend buying a vehicl Chai was great to work with. He’s knowledgeable and efficient and made the financing as easy as possible. I would definitely recommend buying a vehicle from Hampton. Dylan And Russel helped me find the 4Runner I wanted and kept in touch daily. They went above and beyond my expectations. Thanks!! More

Scott was great I found what I wanted online and submitted my application...Scott asked if he could text me. He asked good questions and worked well with me. He lis I found what I wanted online and submitted my application...Scott asked if he could text me. He asked good questions and worked well with me. He listened to what I wanted, understood my needs and made it all easy to complete. I will recommend Scott to all my friends. More

Hmmmm.... very confusing. And not very good. I didn't go through "Internet Sales". I never met Russell. I'm not sure why I got this email. But now that I get a chance to give feedback here it is. I didn't go through "Internet Sales". I never met Russell. I'm not sure why I got this email. But now that I get a chance to give feedback here it is. I was told very clearly by my sales rep in 2015 that at the end of my 3 year lease I could purchase my vehicle at new car interest rates. That was a significant factor in my doing the lease with Hampton. That is not true. I went in last week to purchase my Highlander. I got used car rates based on my vehicles age and mileage. My recommendation to everyone - get it in writing! The finance guy - Charles Boatman was great though. More

Not pushy, very professional I did my own research online before I contacted the dealership. I wasn't expecting to trade my RAV4 but ended up with a Tacoma. Scott Brougher, the sa I did my own research online before I contacted the dealership. I wasn't expecting to trade my RAV4 but ended up with a Tacoma. Scott Brougher, the salesperson I dealt with made my decision a lot easier. He wasn't pushy, asked me why I wanted to trade my RAV4 . He listened to me and explained everything I needed to know about the truck, trade-in value and the financing info before I made my decision. Overall, Scott did a great job and I would highly recommend him to my friends. More

Sales Experience Where can I start? Chai and Jared were the perfect sales team. I received priority service and really felt as though I was making the best purchase fo Where can I start? Chai and Jared were the perfect sales team. I received priority service and really felt as though I was making the best purchase for myself, not only because of the great vehicle, but also because of those guys. I was referred to them by a friend of mine and it was clear to see why. Thank you both again for your help and professionalism. More