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Handy Toyota

St. Albans, VT

4.7
4,167 Reviews
Welcome to Handy Toyota, Vermont's Oldest Toyota Dealer! ~Customer satisfaction before, during, and after the sale~ Handy Toyota has been serving the automotive needs of our customers from Franklin, Lamoille, and Chittenden counties since 1952. Though we're located in the heart of beautiful downtown St. Albans, Vermont, we attract much of our business from the greater Burlington/Williston area due to our reputation for small town integrity and big city deals. At Handy Toyota we will do anything within our means to earn your business. Our Sales and Service staff have many years of experience and the dedication to provide you with the best possible car buying/servicing experience.
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701 Highgate Road

St. Albans, VT

05478

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Showing 4,167 reviews

December 30, 2020

Let’s face it, purchasing a new vehicle is usually not very fun. At least not the waiting and games of a dealership. It’s so frustrating, that I bought my last few vehicles online. That is not the case at More

by Bduboisrn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Bachelder, Samuel Pollock
Dec 31, 2020 -

Handy Toyota responded

Thanks for taking the time to write about your experience at our dealership! We try to be understanding of people's busy schedules, and you're absolutely right in that buying a new vehicle can easily become a real headache. We're so glad to hear that wasn't the case with Jesse though, and that he could make the process as smooth as possible. Thank you for all you do as an RN, a new Toyota is the least we can do for you. Take care and happy new year!

December 30, 2020

Very professional ,knowledgeable and easy to work with Sales Woman. She makes the buying/leasing experience so smooth and pain free thanks so much Sam. More

by Brad R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Laurencelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2020 -

Handy Toyota responded

Thanks for your review, Brad! We're very happy to hear your purchase experience with Samantha was so positive. Hope you're loving your new vehicle!

December 29, 2020

Great experience thank you to Mr Ali kamal . I can not wait to drive my car to work tomorrow, Mr kamal made easy I want to go back in the weekend to get other car . More

by Zayiad Labeebovic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Kamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2020 -

Handy Toyota responded

Congrats on your new vehicle Zayiad! Hope your drive to work today was everything you were looking forward to, and we look forward to seeing you again soon!

December 28, 2020

Tory was very helpful today. Oil change, tire rotation, battery service. Highly recommend the Handy group for all of your automotive needs. Great value indeed. More

by Tinamdm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Maltais
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tory
Dec 28, 2020 -

Handy Toyota responded

Thank you so much for your recommendation! It's great to hear that your service with us went so smoothly and that it was a positive experience for you. We look forward to seeing you again for your next service, take care!

December 27, 2020

They are good at what they do. As soon as You enter you will be greeted and ask if you are looking for any help. That’s always a great way to make any one feel comfortable especially for the new customer i More

by Ram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Kamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DARREN
Dec 28, 2020 -

Handy Toyota responded

Thanks for your kind words! Purchasing a new vehicle can certainly seem daunting, and we encourage our sales staff to keep that in mind when working with any customer so that they may feel more at ease. It's great to hear that your experience at our dealership was so positive, and we hope you're loving your new vehicle!

December 25, 2020

Recently my RAV4 went in for 15,000 service. Painless and professional. Many years of working with Handy and will continue. Until next time. Thank you. More

by smithgover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victoria Barbagallo, Z Tourville
Dec 28, 2020 -

Handy Toyota responded

Thank you so much for your feedback! It's great to hear that your 15k service with us went off without a hitch. Your loyal business is much appreciated, and we look forward to seeing you again in a few thousand miles!

December 24, 2020

Took 4 trips, over 400 miles, a tank of gas to find out my rear window has an antenna in it, wasn't a defroster More

by wrizzz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mason Maltais
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2020

Had to take my RAV4 in for a state inspection today and my experience was excellent. The appointment was extremely easy to schedule and my service advisor, Darren, was very professional and helpful. More

by kkane
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Darren Callan
Dec 28, 2020 -

Handy Toyota responded

Thanks for your review! We're glad to hear your visit to our service department went smoothly, and that Darren could make it a positive experience for you. Take care, and we hope to see you again for your next service!

December 22, 2020

We have received excellent service on our leased Toyota Tacoma for two years now. We have not had to pay, including changed parts for two recalls. More

by ward
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich, Service advisor
Dec 22, 2020 -

Handy Toyota responded

Thanks so much for your review! We're very glad to hear that your Tacoma lease is going well, and that your experiences with our service department have been nothing but outstanding. We look forward to seeing you when it's time for the Tacoma's next service, in the meantime have a wonderful holiday!

December 17, 2020

My wife and I were very pleased with the purchase of a certified Rav 4. Christine Brock was pleasant, courteous and knowledgeable. If we had a question she couldn't answer she looked into it and got right More

by bpowellvt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Bachelder, Christine Brock
Dec 19, 2020 -

Handy Toyota responded

Thanks so much for leaving a review, and congrats on your certified RAV4! Toyota Certified Vehicles are truly an awesome value, and a really smart buy. We're happy to hear that Christine and Aaron could make the purchase process a positive experience. Hope you and your wife are loving the RAV4, come back and see us anytime!

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