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Handy Toyota - Service Center

St. Albans, VT

4.5
1,411 Reviews
Call Service Center (866) 203-2374

1,411 Reviews of Handy Toyota - Service Center

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May 03, 2023

Things that I was told were done two weeks ago were not. Slightly annoying to have to come back and be told things need to be done that I paid for being done last time More

by kate.e.driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Laflam
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2023 -

Handy Toyota responded

Hi, Kate. Thank you for your feedback. We apologize for the inconvenience of having to make multiple trips. We understand your frustration and it is never our intention to have service be over multiple visits. You can contact our Customer Relations Manager Casey at ctoof@handycars.com or by phone at (802) 582-8183.

May 03, 2023

Work was performed fast and efficiently. I asked for some clips to be replaced on the bumper and the work was done and didn’t cost me a thing. More

by Zbatch79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2023 -

Handy Toyota responded

We appreciate you leaving us a review! It's great to hear that you got a good deal!

May 03, 2023

Great people. Friendly and knowledgeable. Their professional attitude and genuine caring make servicing your vehicle a care free experience. More

by peterd10ten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2023 -

Handy Toyota responded

Thank you for your review! We love to hear that everything went well!

May 02, 2023

They were very knowledgeable and friendly I would recommend them to my friends and family too More

by annelacey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrienne Bowman
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May 03, 2023 -

Handy Toyota responded

Thank you for the review! We are so happy that you had a good experience!

May 02, 2023

They are very slow so if you dont mind waiting 3 hours for a tire change and oil change then no problem. More

by boissoneaultdm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Darren Callan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha laurencelle
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May 18, 2023 -

Handy Toyota responded

Thank you so much for your feedback. We truly appreciate your business and your time. It is never our intention to have you in our dealership waiting longer than the recommended time for the service. It seems like you were here longer than needed and we truly apologize and thank you for your patience.

May 02, 2023

I have always had my RAV4 serviced by Handy Toyota since the day I purchased it from the dealership. All of the service technicians are knowledgeable and great to work with. More

by MIKE.CURTIS.VT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Paquette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Callan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Laflam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Brown
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May 03, 2023 -

Handy Toyota responded

Thank you for the review! We are so happy that you are a returning customer!

May 02, 2023

appointment right on time and they had me out of there in 45 minutes. Great teamwork. More

by merishka4613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Laflam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 03, 2023 -

Handy Toyota responded

Thank you for the review! We are delighted to hear that it went well!

May 02, 2023

Went in for an inspection. It was quick and the service rep was very thorough and courteous. More

by mplsugar53
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrienne Bowman
Report | Print
May 02, 2023 -

Handy Toyota responded

Thank you for your review! We appreciate it!

May 02, 2023

They are always accommodating and courteous. Very professional in a friendly way. Knowledgeable about our car. More

by spshea53
Recommend Dealer
Yes
Employees Worked With
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2023 -

Handy Toyota responded

Thank you for the review! We are so happy to hear that you had a good experience!

May 01, 2023

We have purchased and leased several cars from Handy's. We have found Ali to be an honest, reliablel and competent sales person. Service area peoplel have been easy to work with . More

by garybarb0
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Paquette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2023 -

Handy Toyota responded

Thank you for being apart of the Handy Cars family! We are so happy to hear that you had a good experience!

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