Back

Handy Toyota - Service Center

St. Albans, VT

4.5
1,411 Reviews

1,411 Reviews of Handy Toyota - Service Center

Sort by
May 01, 2023

Great job fixing the few small things on our “new to us” car! Awesome dealership More

by dyoungvt
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jacob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023 -

Handy Toyota responded

Thank you for the review! We greatly appreciate it!

May 01, 2023

Very friendly and knowledgeable staff. We did not feel rushed, and our questions and concerns were solved. Thanks! More

by shawn.tenney
Recommend Dealer
Yes
Employees Worked With
Ethan Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023 -

Handy Toyota responded

Thank you for the review! We appreciate you taking the time to leave us one! We are happy to hear that you were helped out!

May 01, 2023

I came in with a simple repair with a truck I bought from Handy with a bumper to bumper warranty. I came in on 4/15 and still haven’t had a follow up scheduled to have my car fixed, not to mention the simple More

by robertbsmall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Darren Callan
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023 -

Handy Toyota responded

Thank you for your feedback, Robert. Unfortunately, there is no such thing as a bumper to bumper warranty as there are some items on your vehicle that isn't covered by any warranty such as tires and other wear and tear items. We do apologize if the service did take longer than expected and it looks like you're waiting on a call back? If you would call our Customer Relations Manager at (802) 582-8183 he should be able to get you some answers. We appreciate your time.

May 01, 2023

Scheduled tire rotation and was told I needed new tires. Victoria gave me my options and I called back and scheduled the new installation. More

by dmchadwick06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023 -

Handy Toyota responded

Thank you for the review! We are happy to hear that Tory was so helpful!

May 01, 2023

Darren was very helpful in getting the car inspected and the plates put on. He was able to answer some questions about the new car that I was unsure about. More

by oliver10
Recommend Dealer
Yes
Employees Worked With
Darren Callan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023 -

Handy Toyota responded

Thank you for leaving us a review! We greatly appreciate you taking the time to do so!

May 01, 2023

Disappointing for the first time EVER as a customer of Handy Toyota. Lots of misses and need for four return trips to get things done right. More

by macmr
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ethan Raymond
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrienne Bowman
May 18, 2023 -

Handy Toyota responded

We appreciate your business and your response. It is never our intention to expect a customer to return after a service appointment and we sincerely apologize for the inconvenience. Please give our Customer Relations Manager a call at (802) 528-8183 to discuss this further and hopefully come up with a resolution. We appreciate your time.

May 01, 2023

Yes Darren Callahan, Josh L’esperance, Mason Maltais and Jamie Shea were great. I love my truck! More

by Todd & Dianna LeBlanc
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Maltais
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Callan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023 -

Handy Toyota responded

Thank you for coming in! We are so happy that you love your truck! We wish you the best!

May 01, 2023

I’ve always been treated well and kept informed on the progress of service being done on my RAV 4 Prime. More

by mooringsvt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Durkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023 -

Handy Toyota responded

Thank you so much for your review! We are so happy to hear that you had a good experience!

May 01, 2023

They were quick got me got me out I could not ask for anything more. More

by jamie.robideau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrienne Bowman
May 02, 2023 -

Handy Toyota responded

Thank you for your review! We are so happy to hear that everything went well!

April 29, 2023

Service department is always helpful and efficient. Appointments and reminders are very helpful and appreciated! More

by jamiebalch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrienne Bowman
May 01, 2023 -

Handy Toyota responded

Thank you for the review! We greatly appreciate you leaving us one!

...
108
...