1,412 Reviews of Handy Toyota - Service Center
I have purchased and serviced vehicles at Handys with good results in the past, however the new software purchased for the Service Dept is terrible! It is incomplete and very confusing as to the final co good results in the past, however the new software purchased for the Service Dept is terrible! It is incomplete and very confusing as to the final cost to the customer, which makes one feel like they are being manipulated! I was under the impression that the final bill would be $1500-1600, but it was another $600 for diagnostics which was not clear. The fault is not the service person, but this new software. I need to confirm service to be done with a person giving clear and concise costs for services, not a very inadequate email software program obviously purchased to replace the counter people inside! I will hesitate to continue service in the future due to this! William Fagan More
Alan was somehow able to schedule me in at the last minute to accomidate my schedule. You are a great representative for Handy Toyota. Thank you, Alan. minute to accomidate my schedule. You are a great representative for Handy Toyota. Thank you, Alan. More
Great service very nice guy got in and out with no issues also saw my tire tred was low so he recommended new tires also saw my tire tred was low so he recommended new tires More
Ethan was friendly and courteous and he provided excellent customer service! I have all my service done at Handy Toyota and staff are very nice. excellent customer service! I have all my service done at Handy Toyota and staff are very nice. More
Fast. Efficient. Clean. Convenient. Ethan was very helpful when I brought my car in for it's first scheduled maintenance. The drive-in bay made the check Efficient. Clean. Convenient. Ethan was very helpful when I brought my car in for it's first scheduled maintenance. The drive-in bay made the check in process quick and easy and the relatively short time I spent in the waiting area was very quiet and comfortable. More
The dealer ship is unbeatable. They go out of their way to help. Thank you. They go out of their way to help. Thank you. More
Great efficient rapid service. Very personable and attentive. Answered all my questions competently. The wait was minimal. Thank you. Very personable and attentive. Answered all my questions competently. The wait was minimal. Thank you. More
Outstanding customer service. Always a pleasure to visit the dealership and service center. Adrienne in service is very professional and cares about her customers. Thank you Always a pleasure to visit the dealership and service center. Adrienne in service is very professional and cares about her customers. Thank you More