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Hansen Motor Company

Brigham City , UT

4.8
1,501 Reviews
Since 1952 and three generations, Hansen Motor Company has been family-owned and operated and is proud of our legacy and commitment to serve our customers. We have the full line of the time tested GM names, which includes Chevrolet, Cadillac and GMC. When you are ready to purchase your next new or used car, truck or SUV, consider Hansen Motor Company.
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1175 S Commerce Way

Brigham City , UT

84302

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Showing 1,501 reviews

March 27, 2019

Maybe if Ok, so they created the problem. I find time to get it fixed because it wasn’t my fault. I bought cross rails and had them install them in addition to More

by j54hobbs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jordan Read
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Leishman
2.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Valberg
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2019 -

Hansen Motor Company responded

Joel, I'm sorry to hear that you feel this way. I thought you were happy and content with the way everything turned out upon our last conversation. Which appears to have been a couple of hours before you submitted this review. You were driving your car and drove it into our shop garage door. So when you make the statement. "Ok, so they created the problem. I find time to get it fixed because it wasn’t my fault." How do you justify no responsibility when you were the one driving your car. We've absorbed all costs in repairing your Yukon roof rails along with the expenses to repair our shop door on our building that you drove into and wrecked. I don't know how else to reply to this review or your statements. Sincerely, Jon Leishman Service Manager

March 25, 2019

Easy to decide I wanted to trade my car in. I'm didn't have anything in mind. I talked with Earl. He helped be decide on a car that is right for me and this point in More

by Brown,j.!1!1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Earl Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Cutler
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2019

Used GMC Acadia Earl was very helpful and understanding of our needs. He helped us to purchase the correct vehicle for us. I would recommend him to anyone. More

by Bmoyes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Earl Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2019

Service appt The 8am appt time really helped me a lot! Thanks for being so accommodating! As always, everyone is friendly & my car was washed. Thank you More

by jhinck3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Valberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2019

DEF Hester replacement The guys in the service department are great and always treat me well. I would definitely recommend their service to all my contacts. Thanks Tyler and More

by richminkeller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Valberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2019

Customer satisfaction with dealership service appointment. Completely satisfied customer with the salesman Jordan Read making appointment to get my first oil change for GMC truck. Was greeted by Cody who wrote More

by GregGMC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Read
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2019 -

Hansen Motor Company responded

Thanks for taking the time to leave such a detailed review. Jordan and our Service Team do an outstanding job. Thanks for taking the time to acknowledge their efforts. We appreciate your business.

March 13, 2019

Used car purchase They were really helpful and not pushy at all. They gave us a good deal and let us choose the car we wanted. Definitely would recommend. More

by tyger2534
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Read
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Cutler
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2019

Great service Great costumer service, always super friendly. Excellent professional technical work for my cars, especially when I had major problems with it. They h More

by Rod2584
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Leishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2019

Engine Light & Oil Change Efficient, accommodating, a little discouraged by warranty not covering the problem. Otherwise everything seems to be working fine. Check your engine More

by CPETERSEN410
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Valberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Art Petersen
Mar 19, 2019 -

Hansen Motor Company responded

Keep us posted, if you have further engine lights. Thank You

March 10, 2019

Mike Hansen was rude and a bully A terrible experience. I was told I had to buy the vehicle that was transferred from another dealership or they wouldn't sell me anything. It was scra More

by Unhappy at hansen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Earl Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Cutler
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2019 -

Hansen Motor Company responded

After completing two different dealer trades in good faith and bringing in a Colorado for you to purchase. I felt it best for both parties that we just go our separate ways instead of us trying to keep buying more vehicles for you to look at. We apologize for any misunderstandings. Thanks for giving us an opportunity to try to sell you a vehicle.

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