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Hansen Motor Company - Service Center

Brigham City , UT

4.7
841 Reviews
Call Service Center (435) 723-5255

841 Reviews of Hansen Motor Company - Service Center

Sort by
March 12, 2024

Service was excellent. I would recommend them. Service was handled quickly and I was pleased. More

by cmsengr
Purchase Time
Recommend Dealer
Yes
Employees Worked With
2 brothers work there, 1 in Parts & 1 in Service. I worked w the one at the service desk. He was excellent.
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Mar 12, 2024 -

Hansen Motor Company responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hansen Motor Company, we look forward to having you as a valued customer for many years to come! Matt Hansen Matt@hansenmotors.com

Helpful
March 12, 2024

Great service and always a personal touch I'm always treated well and have a good experience at Hansen's More

by mmeadows0
Recommend Dealer
Yes
Employees Worked With
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Varney
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Mar 12, 2024 -

Hansen Motor Company responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hansen Motor Company. Matt Hansen Matt@hansenmotors.com

Helpful
March 12, 2024

Customer service is always top of the line and the mechanics do great work. They always explain the work in great detail! More

by k0melle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Valberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Lund
5.0
This rating includes all reviews, with more weight given to recent reviews.
JEFF NELSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nic Sorensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 12, 2024 -

Hansen Motor Company responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hansen Motor Company. Matt Hansen Matt@hansenmotors.com

Helpful
March 08, 2024

They're incredibly efficient, skilled, and friendly! I look forward to going into Hansen Motor Company, whether it's to buy or for service! More

by krobins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Varney
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Mar 09, 2024 -

Hansen Motor Company responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hansen Motor Company to be a positive one. Please don't hesitate to reach out if you need anything else. Matt Hansen Matt@hansenmotors.com

Helpful
March 05, 2024

Initial service without issues and very quickly Performed. Everyone I interacted with his friend and helpful.. More

by jon.huish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Leishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 05, 2024 -

Hansen Motor Company responded

Thanks, Jon, for sharing your thoughts about your experience with Hansen Motor Company. We appreciate your business and hope to see you again soon! Matt Hansen Matt@hansenmotors.com

Helpful
March 04, 2024

I've debated and debated about sending this review. There was a misunderstanding. OK, those happen. I didn't fuss about it, I just let it go. Then after my car was finished, and I was ready to leave, More

by swcampbell
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cody Varney
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2024 -

Hansen Motor Company responded

We're sorry that you didn't have a completely satisfying visit. Would you be willing to talk with me if I contacted you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. In trying to do some research, it looks like we replaced a battery on your vehicle. Is that correct? Matt Hansen 435-226-1012 Matt@hansenmotors.com

Helpful
March 01, 2024

Easy, pleasant and helpful. I needed and oil change , thought I had booked online. Cody took me in in 30 minutes and I was done in under an hour More

by alysonfrost
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Varney
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Mar 02, 2024 -

Hansen Motor Company responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Alyson, and we are thrilled that you found your experience with Cody here at Hansen Motor Company to be a positive one. Please don't hesitate to reach out if you need anything else. Matt Hansen Matt@hansenmotors.com

Helpful
February 29, 2024

Always good Always great, helpful, quick, efficient, clean, friendly, kind, pleasant, with a smile. That is it More

by Glendon
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Varney
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Feb 29, 2024 -

Hansen Motor Company responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Matt Hansen Matt@hansenmotors.com

Helpful
February 26, 2024

Staff was easy to work with, answered my questions, and were very cordial. If the chance comes up I will definitely recommend the Brigham City Chevy Dealership to my family. friends, and neighbors! More

by Kentw43
Recommend Dealer
Yes
Employees Worked With
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Varney
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Feb 26, 2024 -

Hansen Motor Company responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hansen Motor Company, we look forward to having you as a valued customer for many years to come! Matt Hansen Matt@hansenmotors.com

Helpful
February 26, 2024

The staff at Hansen was great. No pressure and allowed me to truly test drive the Cadillac that I had been looking for ( ask Nick) The paperwork was quick and painless, Great car b More

by dckerrfam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Read
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Cutler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Leishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Sorensen
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Feb 26, 2024 -

Hansen Motor Company responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Matt Hansen Matt@hansenmotors.com

Helpful
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