Harbro Sales & Service Inc

Excellent communication and cusromer service! I unfortunately had to have my Nissan toad after breaking down on the highway this morning. Called and spoke with Joey who was sure'd me he would keep I unfortunately had to have my Nissan toad after breaking down on the highway this morning. Called and spoke with Joey who was sure'd me he would keep me posted as to what was going on with my car. I received a call from Joey before 11 a.m. letting me know what the issue was and how much it was going to cost me. Ask Joey if they could possibly squeeze in an oil change for me while it was there and he accommodated without hesitation. I received another call back from Joey letting me know that I was due for a tire rotation and right up front again let me know the cost. When I picked up the vehicle Joey went through everything that was done to diagnose and fix the problem. He was friendly and professional and thorough. Breaking down on the highway is a very stressful experience and I'm glad they made it as pain free as possible! More

Finally my Truck is Fixed! A few months ago I was told about Harbro Sales and Service by a friend. After having work done there, I am extremely happy with there proficiency and A few months ago I was told about Harbro Sales and Service by a friend. After having work done there, I am extremely happy with there proficiency and professionalism. Mark Hare and Mike Harris in the office are great and always get me in when I need work done. Aaron Sylvester in the Service Department is the Best! He is an expert with Chevy's and electrical work. My last visit was an electrical problem and after 5 other mechanics failed costing me over three thousand dollars, Aaron Finally Fixed my truck! After three years of the same electrical problem my truck is finally fixed! I wish I knew about Harbro ten years ago!! It would of saved me a lot of money and headaches! Signed, A Happy Customer More

Great overall experience I am not a big fan of having to go to a car dealership and deal with salesmen, nor do I trust many of them. Harbro on the other hand was a great overa I am not a big fan of having to go to a car dealership and deal with salesmen, nor do I trust many of them. Harbro on the other hand was a great overall experience filled with comfort and faith in not only harbro as a company but the salesman Rick I worked closely with. Would refer anyone who is looking to get a vehicle to harbro! More

Service - Oil Change/Questions regarding Future Vehicle I'm so grateful to have a local sales & service shop that provides such great quality that I can trust and depend on. While in for a routine oil chang I'm so grateful to have a local sales & service shop that provides such great quality that I can trust and depend on. While in for a routine oil change, I also inquired about the possibility of trading in my car. I was able to provide simple information for them to possibly use for a vehicle inquiry. More

Great staff! They were very helpful! The staff was great! Joey was really good and making sure I knew everything that was wrong with my car and gave me the best suggestions of what was ne The staff was great! Joey was really good and making sure I knew everything that was wrong with my car and gave me the best suggestions of what was needed to properly maintain my car and the parts that I should buy. I feel confident that my car was more than properly serviced and my car hasn't sound better in years! I will definitely return in the future if the service remains to be this great! More

Outstanding Service My experience with Harbro has been excellent - outstanding. I call on short notice and they accommodate my vehicle for maintenance, repair or whateve My experience with Harbro has been excellent - outstanding. I call on short notice and they accommodate my vehicle for maintenance, repair or whatever. They are friendly and always try their best to fit my schedule. They look out for their customers, finding the best quality repairs at the most reasonable price. They are hones and full of integrity. More

Excellent dealershIp Wonderful experience looking for a good reliable car for myself. It felt more like a family atmosphere rather than a car dealership. Everyone is fri Wonderful experience looking for a good reliable car for myself. It felt more like a family atmosphere rather than a car dealership. Everyone is friendly helpful and genuinely eager to help. I would highly recommend doing business with Harbro. Tim went above and beyond helping me find the right fit of a vehicle for me. His experience and impact in this community will be talked about and impact generations to come. More

Great Routine Service When in for my 3000 mile oil change and routine maintenance inspection on my Nissan Murano and once again, the service was terrific. The service was When in for my 3000 mile oil change and routine maintenance inspection on my Nissan Murano and once again, the service was terrific. The service was efficient and thorough. After, the service was completed, Mike went over everything with me that was checked. As always, the staff was courteous and professional. They know how to teat their customers. More

Taking Ownership of a Poor Quality Vehicle In my first purchase with Harbro I was offered great service, but the product (2007 Dodge Dakota) ended up being the biggest lemon I ever had. I firm In my first purchase with Harbro I was offered great service, but the product (2007 Dodge Dakota) ended up being the biggest lemon I ever had. I firmly believe they sold the vehicle with morals and did a thorough overview of it to fix any evident issues. As time went on I found myself at their maintenance dept. on average at least once a month if not more to get something fixed. This went on for 18 months to the point where my family and I simply did not feel safe in it anymore. I brought this to he attention of Mike Hare who did a very professional job of taking ownership for the poor quality vehicle, and he could understand my frustrations. Being an ethical company, Mike did everything he could to pay off my remaining loan balance and get me into a newer truck without and realized gain on their part. I was happy with how he handled it, and how he didn't just brush the situation off and redirect the problem back to me. So far the new truck is running 200% better than the previous one. I have always believed in not judging, especially on first impressions. I wanted to give Harbro a second chance because I don't like leaving bad tastes in my mouth. Harbro's slogan, "The bitterness of poor quality remains long after the sweetness of low price remains", is something they stood by and would not let me leave with that bitter taste in my mouth. There service has always been great despite the poor product the first time around, but I don't believe that is the norm, and I just happened to be one of the unlucky few to have a difficult first experience. So far the new truck (Ford F-150) sounds and runs great. I hope to be able to continue recommending Harbro as I did even when my first truck was giving me problems. Thank you Mike, Tim, Kelsey, Dan, Mark and the service team for getting my family and I through this difficult exchange. GOD BLESS! Kyle M. More