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Harbro Sales & Service Inc

Whitinsville / Webster, MA

4.9
2,480 Reviews
Welcome to Harbro Sales & Service, where we're not just in the business of selling cars; we're in the business of creating happy and satisfied customers. For more than half a century, we've been a trusted name in the automotive industry, serving the Blackstone Valley area of Massachusetts. What sets us apart is our commitment to your peace of mind. With our exclusive 30-Day Buyback Promise, we stand by every vehicle we sell. If you're not completely satisfied with your purchase, we'll take it back, no questions asked. At Harbro, it's not just about the cars; it's about your experience. We treat our customers the way we would want to be treated, and it shows in our long-standing reputation. Discover hassle-free car buying and service at Harbro Sales & Service – where your satisfaction is our priority.
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546 Providence Rd. / 103 Worcester Rd.

Whitinsville / Webster, MA

01588

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Showing 2,480 reviews

January 21, 2016

Great and Honest People My girlfriends father recommended that I go to Harbro because of the fantastic service that he had there, and I was not let down. Whether it was the o More

by blong1994
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rick Gaudreau
Feb 29, 2016 -

Harbro Sales & Service Inc responded

We are so glad to hear that you understood every step of the process. We believe in total transparency and teaching our clients a little about the business so they can always make educated decisions. Although, in your case, maybe we just helped because your a Patriots fan. Keep saving gas in that Sonata Hybrid, and we will see you for your first oil change appointment.

January 21, 2016

Awesome Service Working with Amy and Bob is wonderful, very helpful and knowledgeable. Highly recommend them. Amy even arranged a free "rental" for me while my car wa More

by IT Geek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Champagne
Feb 29, 2016 -

Harbro Sales & Service Inc responded

Quality service at its best. That is what we strive for. Anytime we can help a customer get back on the road we all win. Thank you for taking the time to review Harbro Auto.

January 21, 2016

Quick service with a smile Amy in the service department always puts forth her best efforts to help in any way she can. I am happy to being my truck in for service because I kno More

by Andrea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dan Brinkley, D.J. Berthiaume
Feb 29, 2016 -

Harbro Sales & Service Inc responded

Andrea, as always, thank you for your time. It is great to hear that the effort that our service department puts in does not go unnoticed. Great job Team, and thank you Andrea.

January 20, 2016

Affordable, friendly, fast I go to Harbro anytime I need something fixed on my car. Amy is always very nice and helpful, and always has a smile on her face. She is always upfr More

by Rforge@me.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dan Brinkley
Feb 29, 2016 -

Harbro Sales & Service Inc responded

Rhonda, Rhonda, Rhonda, you are family. Glad to see you every time you come in. It's warming up now so hopefully you will have the convertible top down soon. See you on the road.

January 20, 2016

Fantastic Experience I can't say enough about the great service department at Harbro Motors. Amy is especially helpful, she listens to my concerns and is extremely knowled More

by autoa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dan Brinkley
Feb 29, 2016 -

Harbro Sales & Service Inc responded

Any family or friend recommendation that we get just shows us that all of our efforts are paying off. There is no better advertisement then that of a happy customer. Thank you for your review, and thank you for sharing,

January 19, 2016

Oil Change I always know that when dropping off my vehicle that it will be properly taken care of! Each time I leave I know my car has been taken care of properl More

by KAube77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Courtney Goodwin, Rick Gaudreau
Feb 29, 2016 -

Harbro Sales & Service Inc responded

Thank you very much for sharing your story, We do our best to take care of every vehicle that comes in, not only to make sure it is running right but to make sure it can get our friends and our family where they are going safely and dependably. Thanks again!

January 19, 2016

Leaders in customer service My best friend referred me to these guys and boy, I'm so happy she did. I did some research and right away their #1 motto stood right out to me. "Trea More

by Kellyk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Gaudreau
Feb 29, 2016 -

Harbro Sales & Service Inc responded

"100% Customer Service" that is always what we strive for. No one is perfect, but it never hurts to strive for it. There are things in this business that you can't predict. Luckily over the past 43 years we have seen a good deal of them and do our best to control as many of the lose ends as possible. We are always happy to treat others the way we want to be treated and wish that no one would settle for less, anywhere else.

January 15, 2016

Best place to get a vehicle Mike helped me so much with getting my first jeep. He was patient talking and explaining everything to me. He also was available after I got keep home More

by Dylan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Goodwin
Feb 29, 2016 -

Harbro Sales & Service Inc responded

Great news, we are all family now! We try our best to treat everyone like they are our family. Never do we want anyone to feel like we don't care or have unanswered questions about any product or service that we offer. Glad we could help.

January 11, 2016

2013 --NO TITLE-- IMPALA HAPPY WITH THE CAR ALTHOUGH IT DID TAKE A MONTH TO GET THE TITLE SO THE SALE COULD BE COMPLETED. THIS WAS SOMETHING THAT HARBRO HAD NO CONTROL OVER AN More

by stev
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Malo
Jan 11, 2016 -

Harbro Sales & Service Inc responded

Thank you for the opportunity to help you into a new Impala Steve! I apologize that the transaction took so long with the title no being released by the state and us having to wait for a duplicate. I'm glad that everything is good with the car and If you need anything, please call me at 508-266-6084 - Dave M

January 11, 2016

Harbro Service Bob and Amy are always plesant and very professional,I have been going to Harbro over 14 years,Since Bob and Amy have been working there I have change More

by richard.joubert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dan Brinkley, Bob Champagne
Jan 11, 2016 -

Harbro Sales & Service Inc responded

Rich, thank you for taking the time to share your story with us. Just like your family business we pride ourselves on providing every client with a great experience. We are very glad that we have grown to know you over the years and thank you so much for your patronage. We will see you soon for Sunday dinner at your place. Jubes Family Restaurant!!!

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