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Harbro Sales & Service Inc
Whitinsville / Webster, MA
2,480 Reviews
Welcome to Harbro Sales & Service, where we're not just in the business of selling cars; we're in the business of creating happy and satisfied customers. For more than half a century, we've been a trusted name in the automotive industry, serving the Blackstone Valley area of Massachusetts.
What sets us apart is our commitment to your peace of mind. With our exclusive 30-Day Buyback Promise, we stand by every vehicle we sell. If you're not completely satisfied with your purchase, we'll take it back, no questions asked.
At Harbro, it's not just about the cars; it's about your experience. We treat our customers the way we would want to be treated, and it shows in our long-standing reputation. Discover hassle-free car buying and service at Harbro Sales & Service – where your satisfaction is our priority.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 2,480 reviews
January 10, 2016
Best Car Buy exp I've ever had!!!!! Talk about excellent customer service and transparency!!!As a financial Advisor in Metro-West, I aspire to provide the same customer experience Harbor Talk about excellent customer service and transparency!!!As a financial Advisor in Metro-West, I aspire to provide the same customer experience Harbor provides. Every dealership in New England should take a page our of Harbro's book!!! More
by kcoll45
Employees Worked With
January 08, 2016
Great experience Dave was awesome! Made buying a car actually enjoyable. He worked hard to help us get a loan that we thought was impossible. I would recommend Dave Ma Dave was awesome! Made buying a car actually enjoyable. He worked hard to help us get a loan that we thought was impossible. I would recommend Dave Malo to anyone looking for a car. More
by Heather
Employees Worked With
D.J. Berthiaume, Dave Malo, Aaron Sylvester
January 08, 2016
Quick and efficient oil change. Very friendly, quick service and well priced. Went for an oil change today, fit me right in. Would go back and will recommend! Amy was great! Very friendly, quick service and well priced. Went for an oil change today, fit me right in. Would go back and will recommend! Amy was great! More
by suzieq23
January 08, 2016
Excited Return customer of many years Today I am picking up the 4th Jeep I have purchased from Harbro. There were cars before these as well. Working with Dave Malo has proved out to be Today I am picking up the 4th Jeep I have purchased from Harbro. There were cars before these as well. Working with Dave Malo has proved out to be equal to the high standards that I have come to Expect from the Harbro team in Webster and Whitensville! This Jeep was not one that Harbro had available. Dave advised me of their search option and he was able to find me the perfect vehicle! He took such care in making sure what I ended up with was right for me (research Jeep options etc) I have great confidence in doing business with sales and the service staff at Harbro and look forward To maintaining my new Jeep in Webster Regards Peggy Farr More
by Rockhound0508
January 08, 2016
Thank you very much. We dealt with Rick at the Whitinsville location and what a wonderful experience he gave us in a pinch. We decided to go on our own for financing but, We dealt with Rick at the Whitinsville location and what a wonderful experience he gave us in a pinch. We decided to go on our own for financing but, Rick was well prepared incase anything fell through, after about a week we had a new car. They went through the car with a fine tooth comb and fixed any imperfections. What an excellent experience we had with the whole Harbro team that we encountered. Highly recommend for any vehicle situation you may be in. More
by Jessica & Ricky Curtis
January 07, 2016
great car buying experience Dave Malo was extremely friendly and helpful: he listened to what I had to say about my requirements in a car and had several vehicles I could choose Dave Malo was extremely friendly and helpful: he listened to what I had to say about my requirements in a car and had several vehicles I could choose from. I drove away in a car that is pleasant to drive and meets my needs. I am very satisfied. More
by pete
Employees Worked With
Dave Malo
January 04, 2016
EXCEPTIONALLY NICE AND CURTIOUS SALES PEOPLE AND EMPLOYEES WE RECENTLY BOUGHT A FORD FUSION FROM HARBRO IN WEBSTER AND DAVE MALO WAS OUR SALESPERSON. HE WAS VERY ACCURATE, CURTIOUS, PATIENT WITH OUR QUESTIONS WE RECENTLY BOUGHT A FORD FUSION FROM HARBRO IN WEBSTER AND DAVE MALO WAS OUR SALESPERSON. HE WAS VERY ACCURATE, CURTIOUS, PATIENT WITH OUR QUESTIONS AND VERY ACCOMODATING TO ANY REQUESTS WE HAD. I WOULD RECOMMEND HARBRO WITH HIGH STANDARDS. More
by bettyboop
Employees Worked With
Dave Malo, Aaron Sylvester
January 02, 2016
Sales & Service Excellence Both the sales office and service department deserve a 5 star rating. Both departments go over and beyond to make you feel like you are their only c Both the sales office and service department deserve a 5 star rating. Both departments go over and beyond to make you feel like you are their only customer. 100% satisfaction! More
by Carly
January 01, 2016
Fantastic great customer service! Mike was fantastic! Did a great job of explaining everything and treating my fiancé and I wonderfully. He got us the vehicle we wanted at the price w Mike was fantastic! Did a great job of explaining everything and treating my fiancé and I wonderfully. He got us the vehicle we wanted at the price we wanted, this was without a doubt the best car buying experience I've ever had and will be back for sure! More
by Mwhite1209
January 01, 2016
Great and friendly place Harbro's is an excellent place to buy a used car. This is my third time buying from them and never had a problem. Everything went smoothly. Rick was m Harbro's is an excellent place to buy a used car. This is my third time buying from them and never had a problem. Everything went smoothly. Rick was my sales guy. Very friendly and made everything work out on my trade. I can't thank you enough Rick. More
by maxineandchloe
